1 RXQ Ad Hoc Historical Usage Using a Registration Agent Process Flow Supplier Registration Agent Registration Agent sends Historical Usage Request to Distribution Company ( & ) Distribution Company sends Historical Usage Rejection to Registration Agent ( & ) No Distribution Company receives Historical Usage Request from Registration Agent ( & ) Confirm ESI ID exists ( ) Yes Supplier receives Historical Usage Rejection ( & ) No Yes Distribution Company processes Historical Usage Request ( ) Registration Agent receives Historical Usage Data Transaction and sends it to the Supplier ( ; & ) Distribution Company Supplier sends Historical Usage Request to Registration Agent ( ) Distribution Company sends Historical Usage Data Transaction to Registration Agent ( & ) Supplier receives Historical Usage Data Transaction from Registration Agent ( & ) Registration Agent receives Historical Usage Request ( ) Contains the required elements ( ) Registration Agent receives the Historical Usage Rejection from the Distribution Company and sends it to the Supplier ( ; & ) Distribution Company sends Historical Usage Confirmation to Registration Agent ( & ) Registration Agent receives the Historical Usage Confirmation from the Distribution Company and sends it to the Supplier ( & ) Supplier receives Historical Usage Confirmation ( & )
2 RXQ ESI ID Set-up Using a Registration Agent Process Flow Customer Supplier Distribution Company Distribution Company sends ESI ID Set-Up Request to Registration Agent ( ) Registration Agent sends ESI ID Set-Up Rejection to Distribution Company ( & ) No Registration Agent receives ESI ID Set-Up Request from Distribution Company ( ) Does ESI ID exist in system? ( & ) Yes Distribution Company receives ESI ID Set-Up Rejection ( & ) No Yes Contains the required elements ( ) Registration Agent processes ESI ID Set-Up Request and sends ESI ID Set-Up Confirmation to Distribution Company ( & ) Distribution Company receives ESI ID Set-Up Confirmation ( & ) Registration Agent Customer notifies Distribution Company of potential need for service ( ) Does ESI ID exist in system? ( ) No Distribution Company provides ESI ID to Customer and notifies them to select a Supplier ( ) Yes Customer selects Supplier to start Enrollment process ( )
3 RXQ ESI ID Information Change Using a Registration Agent Process Flow Customer Supplier Distribution Company Distribution Company sends ESI ID Information Change Request to Registration Agent ( & ) Registration Agent sends ESI ID Information Change Rejection to Distribution Company ( & ) No Registration Agent receives ESI ID Information Change Request from Distribution Company ( ) Confirm ESI ID exists ( ) Yes Distribution Company receives ESI ID Information Change Rejection and initiates issue resolution ( & ) No YesContains the required elements ( ) Registration Agent processes ESI ID Information Change Request and sends ESI ID Information Change Confirmation to Distribution Company ( & ) Distribution Company receives ESI ID Information Change Confirmation and processes ESI ID Information Change Request in their system ( & ) Registration Agent Customer notifies Distribution Company of change to ESI ID information ( ) Supplier notifies Distribution Company of change to ESI ID information ( ) Registration Agent sends ESI ID Information Change Request to Supplier ( & ) Supplier receives ESI ID Information Change Request from Registration Agent ( & ) Supplier sends ESI ID Information Change Confirmation to Registration Agent ( & ) Registration Agent receives ESI ID Information Change Confirmation from Supplier ( & ) Does ESI ID exist in system? ( ) Distribution Company notifies Customer or Supplier as appropriate ( ) No Yes Customer receives notification from Distribution Company as appropriate ( ) Supplier receives notification from Distribution Company as appropriate ( )