ICAO Dangerous Goods Inspector Workshop MAR 2008 ICAO Dangerous Goods Inspector’s Workshop GM 4 - Dangerous Goods Audits and Inspections Unit's topic: GM-04 Inspector's Qualification and Training Original Issued: April 2004 Revision 05: March 2008 Written by: Daniel Sylvestre (Transport Canada) Last update by: Daniel Sylvestre (Transport Canada) Time frame: 60 minutes Training area: Classroom Training method: Lecture Evaluation: None Objective: At the end of the lesson, the trainees will have reviewed chapter 4 of the ICAO Dangerous Goods Inspector’s Procedures Guidance Manual Logistical aids for Instructors: 1 X PowerPoint presentation GM-04 1 X LCD Projector 1 X Screen 1 X Annex 18 The Safe Transport of dangerous Goods by Air 1 X International Civil Aviation Organization Technical Instructions for the safe Transport of Dangerous Goods by Air 1 X Supplement to Technical Instructions for the Safe Transport of Dangerous goods by Air 1 X Emergency Response Guidance for Aircraft Incidents involving Dangerous Goods Logistical aids for Trainees: 1 X ICAO Dangerous Goods Inspector’s Procedures Guidance Manual Safety requirements: Nil References: ICAO Dangerous Goods Inspector’s Procedures Guidance Manual, Chapter 4 Post class reading for trainees: ICAO Dangerous Goods Inspector’s Procedures Guidance Manual, Chapter 4 Slide 1 Revision 05 – March 2008 Bangkok, Thailand

ICAO Dangerous Goods Inspector Workshop ICAO Dangerous Goods Inspector’s Workshop GM-04 – Guidance Manual – Chapter 4 - Dangerous Goods Audits and Inspections MAR 2008 Topics of Chapter 04 4.1 Introduction 4.2 Purposes 4.3 Inspection Procedures 4.4 Summary of Inspection Procedures 4.5 How to plan an inspection 4.6 Results of inspections 4.7 Frequency of inspections Note to Instructor: Slide 2 Revision 05 – March 2008 Bangkok, Thailand

ICAO Dangerous Goods Inspector Workshop ICAO Dangerous Goods Inspector’s Workshop GM-04 – Guidance Manual – Chapter 4 - Dangerous Goods Audits and Inspections MAR 2008 Topics of Chapter 04 4.1 Introduction Note to Instructor: Slide 3 Revision 05 – March 2008 Bangkok, Thailand

ICAO Dangerous Goods Inspector Workshop ICAO Dangerous Goods Inspector’s Workshop GM-04 – Guidance Manual – Chapter 4 - Dangerous Goods Audits and Inspections MAR 2008 4.1 Introduction 4.1.1 For the purposes of this manual and to align with the terminology used in ICAO Annex 18 “The Safe Transport of Dangerous Goods”, “inspections” should be regarded as synonymous with “audits”. Note to Instructor: Ask the trainee if other similar terms are used in their countries. Slide 4 Revision 05 – March 2008 Bangkok, Thailand

ICAO Dangerous Goods Inspector Workshop ICAO Dangerous Goods Inspector’s Workshop GM-04 – Guidance Manual – Chapter 4 - Dangerous Goods Audits and Inspections MAR 2008 Topics of Chapter 04 4.2 Purposes Note to Instructor: Slide 5 Revision 05 – March 2008 Bangkok, Thailand

ICAO Dangerous Goods Inspector Workshop ICAO Dangerous Goods Inspector’s Workshop GM-04 – Guidance Manual – Chapter 4 - Dangerous Goods Audits and Inspections MAR 2008 4.2 Purposes 4.2.1 As required by Annex 18 to the Chicago Convention, each contracting State shall establish inspection procedures with a view to achieving compliance with its dangerous goods regulations. Note to Instructor: Slide 6 Revision 05 – March 2008 Bangkok, Thailand

ICAO Dangerous Goods Inspector Workshop ICAO Dangerous Goods Inspector’s Workshop GM-04 – Guidance Manual – Chapter 4 - Dangerous Goods Audits and Inspections MAR 2008 4.2 Purposes 11.1 Inspection systems Each Contracting State shall establish inspection, surveillance and enforcement procedures with a view to achieving compliance with its dangerous goods regulations. … Source: ICAO Annex 18, 11.1 Note to Instructor: Read the actual extracts from Annex 18. The text continues on the next slide. Slide 7 Revision 05 – March 2008 Bangkok, Thailand

ICAO Dangerous Goods Inspector Workshop ICAO Dangerous Goods Inspector’s Workshop GM-04 – Guidance Manual – Chapter 4 - Dangerous Goods Audits and Inspections MAR 2008 4.2 Purposes 11.1 Inspection systems … Note.— It is envisaged that these procedures would include provisions for the inspection of both documents and cargo and operators’ practices as well as providing a method for the investigation of alleged violations (see 11.3). Source: ICAO Annex 18, 11.1 Note to Instructor: Read the actual extracts from Annex 18. Slide 8 Revision 05 – March 2008 Bangkok, Thailand

ICAO Dangerous Goods Inspector Workshop ICAO Dangerous Goods Inspector’s Workshop GM-04 – Guidance Manual – Chapter 4 - Dangerous Goods Audits and Inspections MAR 2008 4.2 Purposes 4.2.2 The aim of the inspection is to assess the suitability of the organisation and procedures established by the operator and of the facilities provided for the handling of dangerous goods, taking into account the nature and scale of the operation. Note to Instructor: Slide 9 Revision 05 – March 2008 Bangkok, Thailand

ICAO Dangerous Goods Inspector Workshop ICAO Dangerous Goods Inspector’s Workshop GM-04 – Guidance Manual – Chapter 4 - Dangerous Goods Audits and Inspections MAR 2008 4.2 Purposes If the operator uses a handling agent, the liaison between them needs to be checked to confirm that each knows what is expected of them by the other. Slide 10 Revision 05 – March 2008 Bangkok, Thailand

ICAO Dangerous Goods Inspector Workshop ICAO Dangerous Goods Inspector’s Workshop GM-04 – Guidance Manual – Chapter 4 - Dangerous Goods Audits and Inspections MAR 2008 Shippers Freight Forwarder Cargo Mail & Express Parcels Company Material (COMAT) Aircraft On Ground (AOG) Aircraft Equipment Cargo Acceptance Staff Catering And Duty Free Loading Staff Passengers Carry-on Baggage Security PAX Check-in Staff Employees Checked Baggage Note to Instructor: Point out where the third parties may be in the dangerous goods system. Crew Carry-on Baggage Security Crew Checked Baggage Passengers Checked Baggage Crew Employees Employees Carry-on Baggage Bangkok, Thailand

ICAO Dangerous Goods Inspector Workshop ICAO Dangerous Goods Inspector’s Workshop GM-04 – Guidance Manual – Chapter 4 - Dangerous Goods Audits and Inspections MAR 2008 4.2 Purposes This Part details the responsibilities of operators with regard to the acceptance, handling and loading of dangerous goods... … Also, nothing in this Part is intended to preclude a ground handling agent from carrying out some or all of the functions of an operator. However, such ground handling agents are subject to the operator’s responsibilities of Part 7. Source: ICAO TI, Part 7, Introductory Note Note to Instructor: Explain to the trainee that delegate responsibilities to third parties does not transfer the liability. Slide 12 Revision 05 – March 2008 Bangkok, Thailand

ICAO Dangerous Goods Inspector Workshop ICAO Dangerous Goods Inspector’s Workshop GM-04 – Guidance Manual – Chapter 4 - Dangerous Goods Audits and Inspections MAR 2008 4.2 Purposes “There are many air carriers who delegate to third parties some of the duties that are assigned to them in the ICAO Technical Instructions and in this Part. There is nothing in these Regulations that hinders this practice but it should be noted by air carriers that delegating responsibility for certain duties does not include delegating liability for those duties. Transportation of Dangerous Goods Regulation (CANADA) chapter 12 Note to the Instructor: The following is an excerpt from chapter 12 of the Transportation of Dangerous Goods Regulations from Canada. It provide an example on how a State mat clarify the issue with a third party. Explain to the trainee that under such a situation, if there is a violation with a third party, both the third party and the air operator may be charge. It is the responsibility of the air operator to select adequate third party through a quality control evaluation. Slide 13 Revision 05 – March 2008 Bangkok, Thailand

ICAO Dangerous Goods Inspector Workshop ICAO Dangerous Goods Inspector’s Workshop GM-04 – Guidance Manual – Chapter 4 - Dangerous Goods Audits and Inspections MAR 2008 4.2 Purposes 4.2.3 The establishment of inspection procedures will ensure that dangerous goods are transported safely without placing an aircraft or its occupants at risk. Note to Instructor: Slide 14 Revision 05 – March 2008 Bangkok, Thailand

ICAO Dangerous Goods Inspector Workshop ICAO Dangerous Goods Inspector’s Workshop GM-04 – Guidance Manual – Chapter 4 - Dangerous Goods Audits and Inspections MAR 2008 4.2 Purposes 4.2.4 There are numbers of aspects related to the transport of dangerous goods by air to verify during an inspection. The inspection needs to confirm that the operator has sufficient resources for the intended operation and has identified those individuals who have specific responsibilities and has made them aware of their responsibilities. Note to Instructor: Slide 15 Revision 05 – March 2008 Bangkok, Thailand

ICAO Dangerous Goods Inspector Workshop ICAO Dangerous Goods Inspector’s Workshop GM-04 – Guidance Manual – Chapter 4 - Dangerous Goods Audits and Inspections MAR 2008 4.2 Purposes It will ensure that reference manuals are up-to-date and available to staff who will need to use them. Note to Instructor: Stress the importance of being aware of the latest revisions available for International Regulations, Industry documents as well as the air operator’s manuals. Slide 16 Revision 05 – March 2008 Bangkok, Thailand

ICAO Dangerous Goods Inspector Workshop ICAO Dangerous Goods Inspector’s Workshop GM-04 – Guidance Manual – Chapter 4 - Dangerous Goods Audits and Inspections MAR 2008 4.2 Purposes The manner of handling and storing dangerous goods in airport premises is checked to ensure there are no practices which could lead to accidental damage of packages or put staff at risk; Note to Instructor: Slide 17 Revision 05 – March 2008 Bangkok, Thailand

ICAO Dangerous Goods Inspector Workshop ICAO Dangerous Goods Inspector’s Workshop GM-04 – Guidance Manual – Chapter 4 - Dangerous Goods Audits and Inspections MAR 2008 4.2 Purposes … and the method of loading and stowage on aircraft is checked to ensure it is carried out according to the requirements. Note to Instructor: Slide 18 Revision 05 – March 2008 Bangkok, Thailand

ICAO Dangerous Goods Inspector Workshop ICAO Dangerous Goods Inspector’s Workshop GM-04 – Guidance Manual – Chapter 4 - Dangerous Goods Audits and Inspections MAR 2008 Topics of Chapter 04 4.3 Inspection Procedures Note to Instructor: Slide 19 Revision 05 – March 2008 Bangkok, Thailand

4.3 Inspection Procedures ICAO Dangerous Goods Inspector Workshop ICAO Dangerous Goods Inspector’s Workshop GM-04 – Guidance Manual – Chapter 4 - Dangerous Goods Audits and Inspections MAR 2008 4.3 Inspection Procedures 4.3.1 Inspections are carried out at cargo facilities, … Note to Instructor: Slide 20 Revision 05 – March 2008 Bangkok, Thailand

4.3 Inspection Procedures ICAO Dangerous Goods Inspector Workshop ICAO Dangerous Goods Inspector’s Workshop GM-04 – Guidance Manual – Chapter 4 - Dangerous Goods Audits and Inspections MAR 2008 4.3 Inspection Procedures …, on the ramp,… Note to Instructor: Slide 21 Revision 05 – March 2008 Bangkok, Thailand

4.3 Inspection Procedures ICAO Dangerous Goods Inspector Workshop ICAO Dangerous Goods Inspector’s Workshop GM-04 – Guidance Manual – Chapter 4 - Dangerous Goods Audits and Inspections MAR 2008 4.3 Inspection Procedures …, in passenger terminals and, ... Note to Instructor: Slide 22 Revision 05 – March 2008 Bangkok, Thailand

4.3 Inspection Procedures ICAO Dangerous Goods Inspector Workshop ICAO Dangerous Goods Inspector’s Workshop GM-04 – Guidance Manual – Chapter 4 - Dangerous Goods Audits and Inspections MAR 2008 4.3 Inspection Procedures … occasionally, other places such as security check-points, … Note to Instructor: Slide 23 Revision 05 – March 2008 Bangkok, Thailand

4.3 Inspection Procedures ICAO Dangerous Goods Inspector Workshop ICAO Dangerous Goods Inspector’s Workshop GM-04 – Guidance Manual – Chapter 4 - Dangerous Goods Audits and Inspections MAR 2008 4.3 Inspection Procedures …, shippers, freight forwarders, packaging manufacturers, at a frequency commensurate with the scale and nature of the operation… Note to Instructor: Slide 24 Revision 05 – March 2008 Bangkok, Thailand

4.3 Inspection Procedures ICAO Dangerous Goods Inspector Workshop ICAO Dangerous Goods Inspector’s Workshop GM-04 – Guidance Manual – Chapter 4 - Dangerous Goods Audits and Inspections MAR 2008 4.3 Inspection Procedures In addition, audits of procedures include visiting operator's or handling agent's premises, as appropriate. Note to Instructor: Slide 25 Revision 05 – March 2008 Bangkok, Thailand

ICAO Dangerous Goods Inspector Workshop ICAO Dangerous Goods Inspector’s Workshop GM-04 – Guidance Manual – Chapter 4 - Dangerous Goods Audits and Inspections MAR 2008 Topics of Chapter 04 4.4 Summary of Inspection Procedures Note to Instructor: Slide 26 Revision 05 – March 2008 Bangkok, Thailand

4.4 Summary of Inspection Procedures ICAO Dangerous Goods Inspector Workshop ICAO Dangerous Goods Inspector’s Workshop GM-04 – Guidance Manual – Chapter 4 - Dangerous Goods Audits and Inspections MAR 2008 4.4 Summary of Inspection Procedures 4.4.1 Each inspection listed below will be explained in a separated chapter of this manual and sample inspection checklists will be annexed: Initial inspection: Periodic inspections: Note to Instructor: Stress that the manual makes a difference between an Initial and a Periodic Inspection. Slide 27 Revision 05 – March 2008 Bangkok, Thailand

4.4 Summary of Inspection Procedures ICAO Dangerous Goods Inspector Workshop ICAO Dangerous Goods Inspector’s Workshop GM-04 – Guidance Manual – Chapter 4 - Dangerous Goods Audits and Inspections MAR 2008 4.4 Summary of Inspection Procedures 4.4.2 The purpose of an initial inspection is to verify that the operator meet the requirements of the National Regulations and the ICAO Technical Instructions before transporting dangerous goods. Note to Instructor: Meeting the requirement of the ICAO Technical Instructions may not be sufficient as many National Regulations contains additional requirements. Some are stated in the State’s variations. Slide 28 Revision 05 – March 2008 Bangkok, Thailand

4.4 Summary of Inspection Procedures ICAO Dangerous Goods Inspector Workshop ICAO Dangerous Goods Inspector’s Workshop GM-04 – Guidance Manual – Chapter 4 - Dangerous Goods Audits and Inspections MAR 2008 4.4 Summary of Inspection Procedures An initial inspection includes a review of: Operator application to transport dangerous goods in normal or special circumstances; Operations manual and other staff instructions; and Training programs approvals. Note to Instructor: Note that this may be from a new operator or an existing air operator which has decided ton start transporting dangerous goods. Slide 29 Revision 05 – March 2008 Bangkok, Thailand

4.4 Summary of Inspection Procedures ICAO Dangerous Goods Inspector Workshop ICAO Dangerous Goods Inspector’s Workshop GM-04 – Guidance Manual – Chapter 4 - Dangerous Goods Audits and Inspections MAR 2008 4.4 Summary of Inspection Procedures 4.4.4 The periodic inspections are to verify that the operator keeps the information in the reference manuals up to date and that the manner of handling and storing dangerous goods in airport premises and the method of loading and stowage on aircraft are carried out according to the requirements. Note to Instructor: It s important to remember that Regulations changes with time. The air operator’s documents must always reflect this changes. Slide 30 Revision 05 – March 2008 Bangkok, Thailand

4.4 Summary of Inspection Procedures ICAO Dangerous Goods Inspector Workshop ICAO Dangerous Goods Inspector’s Workshop GM-04 – Guidance Manual – Chapter 4 - Dangerous Goods Audits and Inspections MAR 2008 4.4 Summary of Inspection Procedures The types of inspections for operators / handling agents may vary from in-depth audits to consignment checks and ramp inspections; inspections at airports also include checks for notices for passengers. Note to Instructor: Slide 31 Revision 05 – March 2008 Bangkok, Thailand

4.4 Summary of Inspection Procedures ICAO Dangerous Goods Inspector Workshop ICAO Dangerous Goods Inspector’s Workshop GM-04 – Guidance Manual – Chapter 4 - Dangerous Goods Audits and Inspections MAR 2008 4.4 Summary of Inspection Procedures 4.4.5 Periodic inspections includes: Operations manual and other staff instructions inspection Training programs inspection Staff training inspection Consignment inspection (package and documents) at cargo facilities … Note to Instructor: You must have completed an initial inspection before performing a periodical inspection. Slide 32 Revision 05 – March 2008 Bangkok, Thailand

4.4 Summary of Inspection Procedures ICAO Dangerous Goods Inspector Workshop ICAO Dangerous Goods Inspector’s Workshop GM-04 – Guidance Manual – Chapter 4 - Dangerous Goods Audits and Inspections MAR 2008 4.4 Summary of Inspection Procedures … Ramp inspection (loading and stowage) Passenger information inspection (warning notices) In-depth audits. Note to Instructor: Slide 33 Revision 05 – March 2008 Bangkok, Thailand

ICAO Dangerous Goods Inspector Workshop ICAO Dangerous Goods Inspector’s Workshop GM-04 – Guidance Manual – Chapter 4 - Dangerous Goods Audits and Inspections MAR 2008 Topics of Chapter 04 4.5 How to Plan an Inspection Note to Instructor: Slide 34 Revision 05 – March 2008 Bangkok, Thailand

4.5 How to plan an inspection ICAO Dangerous Goods Inspector Workshop ICAO Dangerous Goods Inspector’s Workshop GM-04 – Guidance Manual – Chapter 4 - Dangerous Goods Audits and Inspections MAR 2008 4.5 How to plan an inspection 4.5.1 Pre-Inspection 4.5.1.1 Before an inspection is started, all information concerning the operator’s procedures shall be reviewed. Note to Instructor: You must be aware of all the air operator’s procedures before inspecting them. Slide 35 Revision 05 – March 2008 Bangkok, Thailand

4.5 How to plan an inspection ICAO Dangerous Goods Inspector Workshop ICAO Dangerous Goods Inspector’s Workshop GM-04 – Guidance Manual – Chapter 4 - Dangerous Goods Audits and Inspections MAR 2008 4.5 How to plan an inspection 4.5.1.2 Examine all relevant operator information such as: Operator Company file Certification file Company Manuals Occurrence report Previous inspection records State Approvals Note to Instructor: Unless you are familiar with an air operator’s way of doing business, you may miss some inconsistence in their operations. Slide 36 Revision 05 – March 2008 Bangkok, Thailand

4.5 How to plan an inspection ICAO Dangerous Goods Inspector Workshop ICAO Dangerous Goods Inspector’s Workshop GM-04 – Guidance Manual – Chapter 4 - Dangerous Goods Audits and Inspections MAR 2008 4.5 How to plan an inspection … Referral materials Any other relevant carrier/company information available Note to Instructor: Slide 37 Revision 05 – March 2008 Bangkok, Thailand

4.5 How to plan an inspection ICAO Dangerous Goods Inspector Workshop ICAO Dangerous Goods Inspector’s Workshop GM-04 – Guidance Manual – Chapter 4 - Dangerous Goods Audits and Inspections MAR 2008 4.5 How to plan an inspection Note to Instructor: Have the trainee assist you in evaluating this scenario. State that “This package has been properly prepared for air transport in accordance with ICAO.” Question 01 - Would this package be acceptable on NH — ALL NIPPON AIRWAYS? Answer: No Reference: Operator’s variation NH-03 which state: “NH-03 All hazard labels must include text indicating the nature of the risk. This text must appear prominently in English in the lower half of the label as described in 7.2.2.4 of the IATA Dangerous Goods Regulations. Where another State or operator requires the text in a language other than English, both languages are to be given equal prominence.” Question 02 - Based on a review of RED AIRLINES operator’s information, is this package acceptable onboard their aircraft ? Reference: XR-03 which state: “XR‑03 The carriage of limited quantities of dangerous goods is not permitted.” Slide 38 Revision 05 – March 2008 Bangkok, Thailand

4.5 How to plan an inspection ICAO Dangerous Goods Inspector Workshop ICAO Dangerous Goods Inspector’s Workshop GM-04 – Guidance Manual – Chapter 4 - Dangerous Goods Audits and Inspections MAR 2008 4.5 How to plan an inspection 4.5.2 Site Inspection 4.5.2.1 When an inspection is scheduled, adequate notice should be given to advise the operator / handling agent and arrangements made for access to relevant areas. In some circumstances the inspection may be made without giving prior notice. However, this may not always be practicable or desirable. Note to Instructor: Ask the trainee what would be a good reason to do an inspection without prior notice ? Slide 39 Revision 05 – March 2008 Bangkok, Thailand

4.5 How to plan an inspection ICAO Dangerous Goods Inspector Workshop ICAO Dangerous Goods Inspector’s Workshop GM-04 – Guidance Manual – Chapter 4 - Dangerous Goods Audits and Inspections MAR 2008 4.5 How to plan an inspection 4.5.2.2 On arrival: Introduce self to company representative (it is recommended to provide a business card) State purpose of inspection and request name of appropriate person to contact Explain to appropriate person in charge reason for inspection and general inspection process Note to Instructor: It is important to be aware of an inspector’s legal power before doing such an inspection. As an example in some countries inspector’s are allowed to open package and in others they are not. Slide 40 Revision 05 – March 2008 Bangkok, Thailand

4.5 How to plan an inspection ICAO Dangerous Goods Inspector Workshop ICAO Dangerous Goods Inspector’s Workshop GM-04 – Guidance Manual – Chapter 4 - Dangerous Goods Audits and Inspections MAR 2008 4.5 How to plan an inspection … Ensure safety equipment meets carrier / company requirements (i.e. safety boots, high visibility vest, etc.) Arrange for accompaniment of person in charge Note to Instructor: Based on experience, it is always preferable to have a witness with you. Also this individual may provide a lot of good intelligence on the air operator’s operation. Slide 41 Revision 05 – March 2008 Bangkok, Thailand

ICAO Dangerous Goods Inspector Workshop ICAO Dangerous Goods Inspector’s Workshop GM-04 – Guidance Manual – Chapter 4 - Dangerous Goods Audits and Inspections MAR 2008 Topics of Chapter 04 4.6 Results of Inspections Note to Instructor: Slide 42 Revision 05 – March 2008 Bangkok, Thailand

4.6 Results of inspections ICAO Dangerous Goods Inspector Workshop ICAO Dangerous Goods Inspector’s Workshop GM-04 – Guidance Manual – Chapter 4 - Dangerous Goods Audits and Inspections MAR 2008 4.6 Results of inspections 4.6.1 The results of a dangerous goods inspection are documented so as to produce a record of what was seen and noted at the time. The record must be sufficiently comprehensive to identify any deficiencies, since these will need to be identified in a request to the operator to take action to remedy them. Note to Instructor: Good documentation is critical. We must always write our report so that someone else may be able to understand what was observed without talking to us. Slide 43 Revision 05 – March 2008 Bangkok, Thailand

4.6 Results of inspections ICAO Dangerous Goods Inspector Workshop ICAO Dangerous Goods Inspector’s Workshop GM-04 – Guidance Manual – Chapter 4 - Dangerous Goods Audits and Inspections MAR 2008 4.6 Results of inspections 4.6.2 The answer, requested from the operator should include: An internal investigation report indicating the Short term corrective action plan Long term / system wide corrective action plan Method to verify the effectiveness of corrective action plans (Specifying frequency and how documentation will be retained) Note to Instructor: Short term corrective action could be within 30 days while long term changes may depend on the size of the operations. As an example a change in the training records of a small airlines with five employees is different from a large international airlines with 5000 employees. Slide 44 Revision 05 – March 2008 Bangkok, Thailand

4.6 Results of inspections ICAO Dangerous Goods Inspector Workshop ICAO Dangerous Goods Inspector’s Workshop GM-04 – Guidance Manual – Chapter 4 - Dangerous Goods Audits and Inspections MAR 2008 4.6 Results of inspections Situation: During an inspection, you discovered that three cargo acceptance staffs have expired the validity of their training by one month. Note to Instructor: Explain the scenario to the class. Slide 45 Revision 05 – March 2008 Bangkok, Thailand

4.6 Results of inspections ICAO Dangerous Goods Inspector Workshop ICAO Dangerous Goods Inspector’s Workshop GM-04 – Guidance Manual – Chapter 4 - Dangerous Goods Audits and Inspections MAR 2008 4.6 Results of inspections Operator’s Corrective Action Plan Probable / Root Causes The responsibility for tracking the competency of staff was delegated to each station; and The person responsible for this duty has been on maternity leave for the last ten months and the duties were not assigned to someone else. Note to Instructor: Slide 46 Revision 05 – March 2008 Bangkok, Thailand

4.6 Results of inspections ICAO Dangerous Goods Inspector Workshop ICAO Dangerous Goods Inspector’s Workshop GM-04 – Guidance Manual – Chapter 4 - Dangerous Goods Audits and Inspections MAR 2008 4.6 Results of inspections Short term corrective action plan The no longer qualified employees will be ordered not to accept any dangerous goods cargo until they have been re-trained. Training for them will be done in the next 30 days. Note to Instructor: Slide 47 Revision 05 – March 2008 Bangkok, Thailand

4.6 Results of inspections ICAO Dangerous Goods Inspector Workshop ICAO Dangerous Goods Inspector’s Workshop GM-04 – Guidance Manual – Chapter 4 - Dangerous Goods Audits and Inspections MAR 2008 4.6 Results of inspections Long term / system wide corrective action plan: A database will be establish in the next 60 days to track the validity of training of all employees. This database will be located at headquarter The training coordinator will be responsible for the database. Note to Instructor: Slide 48 Revision 05 – March 2008 Bangkok, Thailand

4.6 Results of inspections ICAO Dangerous Goods Inspector Workshop ICAO Dangerous Goods Inspector’s Workshop GM-04 – Guidance Manual – Chapter 4 - Dangerous Goods Audits and Inspections MAR 2008 4.6 Results of inspections On the 1st day of every month, a list of staff requiring training in the next 90 days will be send to: The Station Manager; and The Director of training On the 20th of every month, the Station Manager will have to report to the Vice President Operations on the staff no longer qualified (if applicable). Note to Instructor: Slide 49 Revision 05 – March 2008 Bangkok, Thailand

4.6 Results of inspections ICAO Dangerous Goods Inspector Workshop ICAO Dangerous Goods Inspector’s Workshop GM-04 – Guidance Manual – Chapter 4 - Dangerous Goods Audits and Inspections MAR 2008 4.6 Results of inspections Method to verify the effectiveness of corrective action plans : Every a year, during the internal station’s audit, every training records will be reviewed for lapse of training qualification. An associated report will be retain for ten years in the training department. Note to Instructor: Slide 50 Revision 05 – March 2008 Bangkok, Thailand

4.6 Results of inspections ICAO Dangerous Goods Inspector Workshop ICAO Dangerous Goods Inspector’s Workshop GM-04 – Guidance Manual – Chapter 4 - Dangerous Goods Audits and Inspections MAR 2008 4.6 Results of inspections 4.6.3 If during an inspection an Inspector discovers a violation, his response will be determined by various factors which will warrant different courses of action. Note to Instructor: Some States establish guidelines for these. Slide 51 Revision 05 – March 2008 Bangkok, Thailand

4.6 Results of inspections ICAO Dangerous Goods Inspector Workshop ICAO Dangerous Goods Inspector’s Workshop GM-04 – Guidance Manual – Chapter 4 - Dangerous Goods Audits and Inspections MAR 2008 4.6 Results of inspections Factors/Circumstances to Consider When Choosing a Response “Whenever a violation of the Transportation of Dangerous Goods Act is discovered and substantiated, Inspectors will consider the following factors when deciding what enforcement response to take:” Note to Instructor: The following is an example of a state’s guidelines. Slide 52 Revision 05 – March 2008 Bangkok, Thailand

4.6 Results of inspections ICAO Dangerous Goods Inspector Workshop ICAO Dangerous Goods Inspector’s Workshop GM-04 – Guidance Manual – Chapter 4 - Dangerous Goods Audits and Inspections MAR 2008 4.6 Results of inspections The nature of the violation. This includes consideration of the seriousness of the violation or the harm or potential harm to life, health, property and the environment, the type and quantities of dangerous goods involved and circumstances of the violation. Whether there are attempts to conceal information or otherwise subvert the objectives of the Act. Note to Instructor: Slide 53 Revision 05 – March 2008 Bangkok, Thailand

4.6 Results of inspections ICAO Dangerous Goods Inspector Workshop ICAO Dangerous Goods Inspector’s Workshop GM-04 – Guidance Manual – Chapter 4 - Dangerous Goods Audits and Inspections MAR 2008 4.6 Results of inspections The attitude and attempts to comply or the intent to contravene the Act. Whether the violation is correctable on site. Previous recorded history of non-compliance. Whether the non-compliance is of a continuing nature and likely to reoccur. Note to Instructor: Slide 54 Revision 05 – March 2008 Bangkok, Thailand

ICAO Dangerous Goods Inspector Workshop ICAO Dangerous Goods Inspector’s Workshop GM-04 – Guidance Manual – Chapter 4 - Dangerous Goods Audits and Inspections MAR 2008 Topics of Chapter 04 4.7 Frequency of Inspections Note to Instructor: Slide 55 Revision 05 – March 2008 Bangkok, Thailand

4.7 Frequency of inspections ICAO Dangerous Goods Inspector Workshop ICAO Dangerous Goods Inspector’s Workshop GM-04 – Guidance Manual – Chapter 4 - Dangerous Goods Audits and Inspections MAR 2008 4.7 Frequency of inspections 4.7.1 The Technical Instructions does not specify the frequency of such inspections. However the “Manual of Procedures for Operations Inspection, Certification and Continued Surveillance”, produced by ICAO, recommends that all significant aspects of the operator’s procedures and practices should be inspected at least once every twelve-month period. Note to Instructor: Slide 56 Revision 05 – March 2008 Bangkok, Thailand

4.7 Frequency of inspections ICAO Dangerous Goods Inspector Workshop ICAO Dangerous Goods Inspector’s Workshop GM-04 – Guidance Manual – Chapter 4 - Dangerous Goods Audits and Inspections MAR 2008 4.7 Frequency of inspections Consequently, states should consider inspecting all aspects related to dangerous goods of an operator engaged in the carriage of dangerous goods as cargo on an annual basis, as a minimum. Operators choosing not to transport dangerous goods as cargo may be inspected at a less frequent rate. Note to Instructor: Ask the trainee what factors would affect an inspection’s schedules. Lead them to such answers as: Quantity accepted at the location. Issuance of a new version of the ICAO TI on a 2 years cycle. Seasonal operation in limited access area. Slide 57 Revision 05 – March 2008 Bangkok, Thailand

4.7 Frequency of inspections ICAO Dangerous Goods Inspector Workshop ICAO Dangerous Goods Inspector’s Workshop GM-04 – Guidance Manual – Chapter 4 - Dangerous Goods Audits and Inspections MAR 2008 4.7 Frequency of inspections 4.7.2 Some of the factors which may affect an inspection’s schedules are as follow: Risk assessment of the air operator based on: Prior inspection; and Compliance record Quantity of COMAT or commercial dangerous goods accepted at the location. Note to Instructor: Ask the trainee what factors would affect an inspection’s schedules. Lead them to such answers as: Quantity accepted at the location. Issuance of a new version of the ICAO TI on a 2 years cycle. Seasonal operation in limited access area. Slide 58 Revision 05 – March 2008 Bangkok, Thailand

4.7 Frequency of inspections ICAO Dangerous Goods Inspector Workshop ICAO Dangerous Goods Inspector’s Workshop GM-04 – Guidance Manual – Chapter 4 - Dangerous Goods Audits and Inspections MAR 2008 4.7 Frequency of inspections Location of many air operators at one location Seasonal operation in limited access area. ICAO Technical Instructions’ two years cycle. Note to Instructor: Slide 59 Revision 05 – March 2008 Bangkok, Thailand

ICAO Dangerous Goods Inspector Workshop ICAO Dangerous Goods Inspector’s Workshop GM-04 – Guidance Manual – Chapter 4 - Dangerous Goods Audits and Inspections MAR 2008 End of Unit GM-04 Note to Instructor: Daniel J. Sylvestre Superintendent, Dangerous Goods TRANSPORT CANADA National Operations – Airlines Division Tel: 1 (514) 633-3116 / Fax: 1 (514) 633-3717 Email: sylvesd@tc.gc.ca Web: www.tc.gc.ca 700 Leigh Capreol, Suite 2093 (NAROA), Dorval, Quebec H4Y 1G7, CANADA Government of Canada Slide 60 Revision 05 – March 2008 Bangkok, Thailand