Melissa De Andres Workforce Development and Training Division Customer Flow in the Workforce New York One-Stop System: The Effective Use of Assessment Melissa De Andres Workforce Development and Training Division Christopher Myers, Ph.D. Division of Research and Statistics

Purpose Highlight current policy and procedures One-Stop Assessment and Service Requirements Initial Assessment Comprehensive Assessment NYATEP DRAFT 06-11-2008

One-Stop Workforce Investment Assessment and Service Requirements Initial Assessment Job Search Ready Services Self Services Career Development Services Career Exploration Resume Preparation Comprehensive Assessment Identify “Barriers to Employment” (beyond skills development) which impede the customer’s ability to search for, accept, and/or retain employment. Identify an “Employment / Occupation Goal” that is available in the local labor market. Identify “Proficiency in the Occupational Knowledge, Skills and Abilities” associated with the Employment Goal. Skills Assessment Interviewing Skills Technology Based Learning Job Match Services Self Serve Interest Profiler Work Importance Profiler JZ Job Search Ready Services Career Development Services 1. Address Barriers to Employment Key Service Categories Services Assessments Assessment Tools JobZone Ability Profiler 2. Establish Employment Goal JZ Skills Dev. & Training ETP/TBL (service) Skills Profiler JZ 3. Objective Skills Assessment Metrix Learning JZ

One-Stop Workforce Investment Assessment and Service Requirements Initial Assessment Job Search Ready Services Self Services Career Development Services Career Exploration Resume Preparation Comprehensive Assessment Identify “Barriers to Employment” (beyond skills development) which impede the customer’s ability to search for, accept, and/or retain employment. Identify an “Employment / Occupation Goal” that is available in the local labor market. Identify “Proficiency in the Occupational Knowledge, Skills and Abilities” associated with the Employment Goal. Skills Assessment Interviewing Skills Technology Based Learning Job Match Services Self Serve Interest Profiler Work Importance Profiler JZ Job Search Ready Services Career Development Services 1. Address Barriers to Employment Key Service Categories Services Assessments Assessment Tools JobZone Ability Profiler 2. Establish Employment Goal JZ Skills Dev. & Training ETP/TBL (service) Skills Profiler JZ 3. Objective Skills Assessment Metrix Learning JZ

1. One-Stop Service and Assessment Requirements Services Job Search Ready Services Career Development Services Job Match Services Self-Service* Assessments Initial Assessment Comprehensive Assessment NYATEP DRAFT 06-11-2008

2. Initial Assessment Process All One-Stop Customers Except UI Work Search Exempt Claimants Quickly identify service category Job Search Ready Services Career Development Services Custom Tab – OSOS NYATEP DRAFT 06-11-2008

Attachment 2: Initial Assessment Process Initial Assessment based on resume, job application, and/or barrier type information. 1. Does the customer have barriers to employment? Customer has barriers to employment. Career Development Services Customer does not have barriers to employment. 2. Does the customer have an employment goal that is relevant to the local labor market? Employment Goal is Not Relevant. Career Development Services Employment Goal is Relevant. 3. Are the customer’s occupational knowledge, skills and abilities proficient? The customer’s occupational knowledge, skills and abilities are deficient. Career Development Services The customer’s occupational knowledge, skills and abilities are proficient. Job Search Ready Services Key Initial Assessment Service Categories

2. Initial Assessment Process Initial Assessment Criteria Barriers to Employment and/or Employment Retention Employment Goal Relevant to the local labor market outlook Occupational Knowledge, Skills and Abilities NYATEP DRAFT 06-11-2008

2. Initial Assessment Process UI Profile Score Criteria for Initial Assessment Statistical model – predicts likelihood of exhausting UI benefits Job Search Ready Services (1-30) E.g., Resume Preparation, Interviewing Preparation Career Development Services (70-100) Comprehensive Assessment Profile score not applicable to determine Job Search Ready or Career Development (31-69) In-person Initial Assessment NYATEP DRAFT 06-11-2008

3. Comprehensive Assessment On-site Face to face In-depth and objective understanding of customer NYATEP DRAFT 06-11-2008

3. Comprehensive Assessment Tools Barriers to Employment Barriers to Employment Success Inventory (BESI) Structured Interview NYATEP DRAFT 06-11-2008

3. Comprehensive Assessment Tools Employment/Occupation Goal Ability Profiler (JobZone) Labor Market NYSDOL Internet Employment Prospects, 2004-2014 JobZone Labor Market Analyst NYATEP DRAFT 06-11-2008

3. Comprehensive Assessment Tools Proficiency in the Occupational Knowledge, Skills and Abilities Skills Profiler and ETP list Metrix Learning NYATEP DRAFT 06-11-2008

Thank you! Questions? Comments? Melissa De Andres uskma3@labor.state.ny.us 518.457.1420 Chris Myers Christopher.Myers@labor.state.ny.us 518.402.4624 NYATEP DRAFT 06-11-2008