Copyright © 1999 Harcourt Brace & Company Canada, Ltd. Chapter 2 The Human Asset Falkenberg, Stone, and Meltz Human Resource Management in Canada Fourth Edition

2.1 Chapter Overview n The labour force n Individual behaviour and job performance n Older employees: A valuable resource

2.2 Labour Force Terms n Labour force n Employed/Unemployed n Projections n Not in the labour force n Employment rate n Employment/Population ratio n Participation rate n Discouraged workers

2.3 General Trends and Characteristics of the Labour Force n General participation rates n Female/Male participation rates n Overall growth n Age trends n Provincial differences n Part-time workers n Industry employment projections n Minorities

2.4 Encouraging Appropriate and Desired Behaviour n Absenteeism n Turnover n The Absenteeism-Turnover Relationship

2.5 Factors that Affect Employees Motivation to Come to Work n Work-related attitudes (including job satisfaction) n Economic and labour market factors n Organizational policies and rules regarding absenteeism n Personal factors such as health, family size n Absence culture and work group norms n Work-related attitudes (including job satisfaction) n Economic and labour market factors n Organizational policies and rules regarding absenteeism n Personal factors such as health, family size n Absence culture and work group norms