U.S. Department of Education Office of the Chief Information Officer Archived Information EVOLUTION FOR THE 21st CENTURY The Evolving Role of the CIO In Education Craig B. Luigart Chief Information Officer 16, 2000

5/16/2000The Evolving Role of the CIO In EducationSlide # 2 30,000 BC 3,000 BC100 AD 700 AD ANCIENT WRITING Cave Painting HieroglyphicsParchmentIlluminated Manuscript Gutenberg’s Printing Press Small Printing Press Black & White Photos of Titanic on Front Covers of Newspapers Color Book Covers PRINTING PRESS AND BEYOND We Begin Time Line

5/16/2000The Evolving Role of the CIO In EducationSlide # Last 20 Years Random House Electronic Thesaurus Sony’s Kludgy Data Discman Books on CD-ROMRocket eBook and the Softbook Future Reader on a Laptop Tablet PCeBook Titles and ePeriodical Sales Top One Billion $! eBook Sales Outperforming Paperback Book Sales We Begin Again Time Line

5/16/2000The Evolving Role of the CIO In EducationSlide # 4 Post Gutenberg Age l E-books –20 years - 90% of what we read will be electronic –Price Differential - Hardcopy of Encyclopedia Britannica for $2000 or the on-line set for about $100 l Sony’s Playstation II –66 m polygons/sec l Experiential Learning –20,000 simulated surgeries upon arrival to medical school –Virtual testing of chemical combinations

5/16/2000The Evolving Role of the CIO In EducationSlide # 5 New Government New Technology Defines Economy and Society l Industrial Age –Steam Engine –Electricity l Information Age –Wireless –Internet Technologies

5/16/2000The Evolving Role of the CIO In EducationSlide # 6 New Government E-Government –Acquisitions and E-Grants –E-Commerce –E-Rate Program »Effort to ‘Bridge’ the Digital Divide »Get Technology Into the Classroom »Information Technology to Improve Society »Greater Accessibility to Low Income Communities and the Disabled –Greater Need for Security »Virus Attacks - ‘Melissa’ and ‘ILOVEYOU’ »Web Attacks by Hackers –Legislation »Clinger-Cohen Act »Paperwork Reduction Act Redefines Common Business Procedures

5/16/2000The Evolving Role of the CIO In EducationSlide # 7 The Digital Divide l Digital Divide Comparable to Head Start Program 40 Years Ago –Head Start - created for students who were inadequately prepared for school, as a result of environment or lack of educational experience l Steps to Close Digital Divide –Access to Technology –Teacher Training –Accessibility for the Disabled »Section 508

5/16/2000The Evolving Role of the CIO In EducationSlide # 8 Security l Public Key Infrastructure –Use with Smart Card Technology –Facilitates a Secure Environment for E-Commerce l Role of CIO in Security and Education –CRITICAL - Viable Security Program –Budget - 15% of Total IT Budget for Security –E-Grade Cards –Electronic Transfer of Official Student Records –Confidential Communications Regarding Students IT - Information Technology

5/16/2000The Evolving Role of the CIO In EducationSlide # 9 Maturing Role of the CIO GAO Testimony Described Effective CIO Organizations –Three Critical Success Factors »Align IM Leadership for Value Creation »Promote Organizational Credibility »Execute IM Responsibilities –Six Guiding Principles »Recognize the Role of IM in Creating Value »Position the CIO for Success »Ensure the Credibility of the IM Organization »Measure Success and Demonstrate Results »Organize IM to Meet Business Needs »Develop IM Human Capital IM - Information Management

5/16/2000The Evolving Role of the CIO In EducationSlide # 10 l CIO Role –Functional Head –Operational Manager l Key Responsibility –Deliver on Promises l Business Input –Advisor on ‘How to do’ Not ‘What to do’ IT - Information Technology Evolution of CIO Role and Enterprise Governance Mainframe Era: Conventional Plus l Major Tasks –On-Time Delivery –Reliable Operations l System Objective –Automate for Efficiency l Leadership –Alert Line-Management to IT Investment Opportunities

5/16/2000The Evolving Role of the CIO In EducationSlide # 11 l CIO Role –Strategic Partner –Expectation Manager –Technology Advisor l Key Responsibility –Align IT with Business l Business Input –Access to the Executive Invited ‘Seat at the Table’ IT - Information Technology Evolution of CIO Role and Enterprise Governance Distributed Era: Transitional, Shifting l Major Tasks –Manage IT Department –Provide Infrastructure –Manage Vendors l System Objective –Reduce Business Process Cycle-Time l Leadership –Set Direction and Secure Benefits From ‘Selective’ Outsourcing

5/16/2000The Evolving Role of the CIO In EducationSlide # 12 Evolution of CIO Role and Enterprise Governance Web-based Era: Hybrid, Emergent l CIO Role –Business Visionary –Technology Opportunist l Key Responsibility –Drive Channel Strategy l Business Input –Member of Executive Team or Assumed ‘Seat’ IT - Information Technology l Major Tasks –Jointly Develop Business / IT Model; Leverage Extra- structure l System Objective –Integrate Client / Supplier Value-Chain l Leadership –Define Office-of-the-Future; Lead Effort to Customer- centricity

5/16/2000The Evolving Role of the CIO In EducationSlide # 13 The Challenge l Empower CIO to Stand Up to the New Role l Understand and Take On New Role –Consultant, Visionary –Engage Your Constituency –Future of Education is Largely in Your Mentorship