Nonverbal Communication Definition: Oral and nonoral messages expressed by other than linguistic means Nonverbal Communication Is many times unintentional Can be ambiguous Has a stronger impact than verbal Is impacted by gender, race, culture, etc. Follows norms and rules

Functions of NV as it relates to verbal Substituting Emblems Complementing Illustrators Regulating flow of communication Contradicting – mixed messages

Nonverbal Reveals Emotions Stress – Manipulators Deception – Hesitate in speech Fidget Vocal pitch rises Blink eyes

Types of NV Communication Kinesics Study of Body Language Includes: Face and Eyes Gestures: Emblems, Illustrators, Manipulators Posture Movement

Face and Eyes Affect Blends: two emotions at once Eyes: look right to remember and left when lying (creating) Look at someone to connect; away to disconnect Main communicator of emotion Six main emotions expresses universally

Types of NV Communication Voice: Known as paralanguage Used to express emotion: sarcasm, disfluencies/nonfluencies (uh, um, like)

Proxemically Speaking

Types of NV Communication Proxemics: study of distance Intimate: up to 18” Personal: 18” to 4 ft Social: 4 ft to 12 ft. (business distance) Public: 12 ft and beyond

Types of NV Communication Haptics: study of touch Increases physical health (marasmus) Increases IQ Increases compliance

Types of NV Communication Physical Attractiveness: Attractive women get higher grades, more dates, are more persuasive, lighter court sentences Attractive males and females are perceived as stronger, friendlier, sensitive, sociable, and interesting

Types of NV communication Territoriality: “mark” space as our own Arrange furniture Higher status = more privacy; knock before entering/private bathrooms

Clothing Implies Status: uniforms/suits Impacts: credibility Wealth Personality Red = power color Artifacts Things which accompany clothing Includes glasses, purses, bookbags, etc.