Team formation Team Roles Building the Team Team formation Team Roles

‘ “ The joy of working harmoniously with small groups of people who are dedicated to something bigger than themselves, and are completely loyal to each other, counts in my experience as one of the most rewarding things in life,” a senior manager told me. Most of us would agree with him.’ - John Adair (1987), Effective Teambuilding, Pan Castle College, Nottingham

Lecture Objectives Re-cap: Team v Group Tuckman’s theory on group formation Belbin on team roles Stress and Conflict Transactional Analysis H-Belbin Types to choose in secret Castle College, Nottingham

Right mix of Team Roles Team Maintenance Roles Team Team Building Blocking Roles Castle College, Nottingham

Role of the Team Leader Achieve the Task Support & Develop Individuals Build the Team Castle College, Nottingham

Team vs Group Concise Oxford Dictionary: ‘A Group is a number of persons or things located close together, or considered or classed together’ Does this define a team? Castle College, Nottingham

Features of Groups Common aim or purpose A means of communication A set of rules Sanctions for breaking the rules Individual achievement Identification Castle College, Nottingham

Teams ‘A group which has developed to the stage where it is able to perform effectively as a team, each member adopting the role necessary to work with others, using complimentary skills’ Together Everyone Achieves More Castle College, Nottingham

Groups / Teams Team Group Size Limited Medium or large Selection Crucial Immaterial Leadership Shared Leader Perception Mutual knowledge & understanding Focus on leader Castle College, Nottingham

Good Team Work Loyalty to the team High levels of communication Freedom to express opinions & feelings Castle College, Nottingham

Group Formation Tuckman’s Theory Performing Norming Storming Forming Castle College, Nottingham

Group Formation Tuckman’s Theory Performing Norming Storming Dorming? Forming Adjourning? Mourning? Hx2 Castle College, Nottingham

Team Roles – Belbin Plant Resource Investigator Co-ordinator Shaper Monitor-Evaluator Team Worker Implementer Completer / Finisher Specialist Hx2 Castle College, Nottingham

Role Stress Inappropriate role allocation (p.32) Role Conflict (fulfil opposing roles) Role Overload (fulfil too many roles) Castle College, Nottingham

Dealing with Conflict A level of turbulence id often necessary to bring out the best in people or build teams. ‘Positive’ conflict ‘Negative’ conflict H Castle College, Nottingham

Building your team Activity – suggest two or three useful ways in which the team leader might try to help the team get on better together Useful tips Emphasize the value and importance of the task Keep everyone busy Praise loudly, criticise quietly Encourage friendly rivalry Acknowledge the value of the skills and experience of individuals Watch out for the emergence of sub-groups Castle College, Nottingham

TA – How does it feel? Someone talking down to you as if you are a child and they are your parent Being nurtured and cared for when you are ill Respected and treated as an equal Talk down to someone else when you believe you know what they should learn Castle College, Nottingham

Transactional Analysis ONE of the ways people’s behaviour can be described Dr Eric Berne, discharge from Second World War Ego-states Parent Adult Child H Castle College, Nottingham

Leader’s Role for Creating the Climate for Change Clarity Consistency Realism Castle College, Nottingham

In conclusion Re-cap: Team v Group Tuckman’s theory – team building Belbin on team roles Stress and Conflict Transactional Analysis Questions? Castle College, Nottingham