Fuel Pump Manufacturers Council December 12 & 13, 2007

Fuel Pump Manufacturers Council December 13, 2007 Wednesday’s Agenda 1:00 pmWelcome and Anti-trust Guidelines Overview 1:30 pmSAS Presentation - Tom Roehm 2:45 pmBreak 3:00 pmFuel Pump Testing and Service - Dave Gilbert, SIU Carbondale 4:00 pmStarndard Warranty Claim Form

Fuel Pump Manufacturers Council December 13, 2007 Thursday’s Agenda 9:00 amOpen Meeting 9:15 amAASA Updates and Board Meeting 10:00 amAdvanstar Interview 11:30 amLunch (Westin) 12:30 pm Web Site RFP Review and Discussion 2:00 pmReview of Open Items, 2008 initiatives and meetings 3:00 pmClose meeting

Fuel Pump Manufacturers Council December 13, 2007 Mission Statement Provide professional technicians and DIY installers with the resources, tools and information to more effectively diagnose and service automotive fuel systems.

Fuel Pump Manufacturers Council December 13, 2007 SAS Presentation Tom Roehm

Fuel Pump Manufacturers Council December 13, 2007 Fuel Pump Testing and Service Dave Gilbert, SIU Carbondale

Fuel Pump Manufacturers Council December 13, 2007 Standard Warranty Claim Form Mike Wilinski

Fuel Pump Manufacturers Council December 13, 2007 FPMC STANDARDIZED FUEL PUMP WARRANTY CLAIM SUBMIT COMPLETED CLAIM FORM, COPIES OF ORIGINAL AND REPLACEMENT FUEL PUMP RECEIPTS AND ALLEDGED DEFECTIVE UNIT TO ORIGINAL INSTALLER OR PLACE OF PURCHASE. Refer to Manufacturer’s specific Warranty Policy and Procedure for detailed instructions. Date ____________ Cust Ref #__________ Mfr Ref #_________ To be assigned by Mfr Vehicle Owner Name _________________________________________ Address ___________________________________________________ City/State/Zip code __________________________________________ Phone No __________________________________________________ Vehicle, Year, Make, Model, Engine ______________________________ VIN ___________________________ Date Original Installed _________ Date Replacement Installed_________ Fuel Pump Mfr_____________________ Fuel Pump Part # ___________ Installer Name ______________________________________________ Address____________________________________________________ City/State/Zip code____________________________________________ Phone No __________________________________________________ Installer Signature ____________________________________________ Jobber/Supplier_____________________________________________ Address ____________________________________________________ City/State/Zip code____________________________________________ Distributor Name _____________________________________________ Address_____________________________________________________ City/State/Zip code_____________________________________________ REASON FOR RETURN ______________________________________ ______________________________________________________________________ Mfr Disposition Accepted Not Accepted __________________

Fuel Pump Manufacturers Council December 13, 2007 AASA Updates Brand Protection Council  Risk of Importing initiative Government Affairs  Energy and climate change  Imported non-compliant parts  Brand protection and IPR  Currency fluctuations  Raw materials, especially cost  Health care  Super warranties, state level

Fuel Pump Manufacturers Council December 13, 2007 AASA Updates Marketing Executives Council  Supplier excellence initiative  AAPEX Show Committee China Aftermarket Forum  TecDoc electronic catalog for Chinese market  Anti-fakery booths at Chinese trade shows MIS Council  Customer E-commerce Matrix AAPEX  Record number of attendees – 118,000  2,000 exhibitors & 4,000 booths

Fuel Pump Manufacturers Council December 13, 2007 AASA Updates Vision Conference  First annual member-only event  Feb. 28 – Mar. 1  Dolphin-Swan Resort  Orlando, Fla.  Workgroup sessions  Global Selling & Sourcing  Education/Training  Member collaboration  Executive conference  Council meetings 

Fuel Pump Manufacturers Council December 13, 2007 Council Interview Dan Thornton, Advanstar

Fuel Pump Manufacturers Council December 13, 2007 FPMC Web Site Review

Fuel Pump Manufacturers Council December 13, 2007 FPMC Web Site Agenda  Purpose  RFP Review  Target Audience  Strategy  Launch Date

Fuel Pump Manufacturers Council December 13, 2007 FPMC Web Site Purpose

Fuel Pump Manufacturers Council December 13, 2007 Web Site Information Outline  Council needs to establish the following for the Web site:  Domain name (fuelpumpcouncil.org is available!)  Template design  Design and host  Elements and subjects to be included in FPMC Web site  Mission Statement  Articles and press releases related to fuel industry  Fuel categories  Diagnostic procedures  Installation procedures  Tools  Tech lines / manufacturer Web sites  FAQs  TSBs  Links to Hazmat / Earth 911 information  UPS / FedEx hazmat shipping regulations  Links to manufacturer training information  Disclaimer

Fuel Pump Manufacturers Council December 13, 2007 DoironCatevoatlanticBT Timing10 weeks6-8 weeks41 days Costs$5,000$6,875$6,736 EnvironmentPHP / MySQLLinux/Apache/ MySQL/PHP EnvironmentOut of the boxModerate modifications to server Prefers to host CMSYes TrainingYes Tracking/reporting capabilities No, but MEMA doesYesTBD Design concepts provided 3TBD1 CMS allows addition of new pages Yes TBD Sample sites colemaninsights.com Previous work with MEMA Yes No

Fuel Pump Manufacturers Council December 13, 2007 FPMC Web Site Review Target Audience Strategy Timeline

Fuel Pump Manufacturers Council December 13, 2007 Review of Open Items Review dates for 2008 meetings Council Initiatives for 2008 Other Items

Fuel Pump Manufacturers Council December 13, 2007 FPMC 2008 Initiatives Council Expansion  Warranties and Returns  AASA board member returns up 23% in ‘07  FPMC – model for other product categories  FPMC would be working group  Product categories – electric starters, air conditioning units, compressors, etc.  Share best practices  OESA Warranties Council

Fuel Pump Manufacturers Council December 13, 2007 Mission Statement Provide professional technicians and DIY installers with the resources, tools and information to more effectively diagnose and service automotive fuel systems.