1 Products and Services JIKE Products and ServicesDefinition of Services & Products Knowledge Management (KM) Services Promote and encourage the practices of knowledge sharing and management through deployment of KM tools and processes in collaboration with departments and municipal-owned entities. Innovation ProgrammesPromote innovation through sourcing and profiling of innovative initiatives for learning and sharing purposes; Innovation Publication: A publication that profiles showcases and celebrates the most innovative projects across the City of Johannesburg.

2 Products and Services JIKE Products and ServicesDefinition of Services & Products Municipal International Relations Knowledge Management Guidelines To strengthen the institutional memory of International Relations engagements in alignment with the Municipal International Relations policy through the guidelines for value retention and effective flow of International Relations knowledge within the CoJ. Knowledge Tourism ProgrammesHosting of official delegation on behalf of the Executive Mayor and City Manager. Case Studies DevelopmentDevelopment and publication of written and video case studies on an annual basis on innovation, better practices and lessons learned in the City of.

3 Products and Services JIKE Products and ServicesDefinition of Services & Products Learning SessionsLearning sessions are designed to promote learning and sharing by providing a platform where officials within the City can come together to learn and share information on a specific topic. Video Retrospectives Selected interviews conducted of council's overseas tours to get detailed information on key lessons learned and benefits for the City of Johannesburg.

4 Products and Services JIKE Products and ServicesDefinition of Services & Products Exit interviewsThis entails selected interviews of key officials within council; to elicit some of the tacit knowledge and vital lessons when they leave the City of Johannesburg.. Video Recording ServicesThis is a video-recording service which offered to the departments and Municipal Owned Entities within the City of Johannesburg. This service entails video- recording to a final content-based product which includes:  Video recording,  Video editing,  Scriptwriting,  CD/DVD duplication,  Photography,  Technical advice & support,  Basic graphic design.

5 Products and Services JIKE Products and ServicesDefinition of Services & Products Venue Hire Service: Visitors CentreThe Visitors Centre is a meeting room facility that is designed where the City can host knowledge exchange sessions with internal and external stakeholders. Only selected meetings are held at this venue as part of profiling the City!  Innovation,  Transformation,  Investment,  Economic Development,  Municipal partnerships,  Co-operative governance,  Learning Exchange Visits.