e-Governance in India : Premises & Promises 4 th June, 2009 S.R. Rao Additional Secretary Department of Information Technology

3 NeGP - SALIENT FEATURES Approved by the Union Cabinet in May, Mission Mode Projects 6 Components Components include core and support infrastructure projectscore and support infrastructure projects

4 Premises and Promises Premise – Vision Promise – Citizen Perspective Promise – Internal Process Perspective Promise – Learning & Growth Perspective Promise - Financial Perspective

5 Premise - NeGP VISION “Make all Government services accessible to the COMMON MAN IN HIS LOCALITY, through Common Service Delivery Outlets and ensure EFFICIENCY, TRANSPARENCY & RELIABILITY of such services at AFFORDABLE COSTS to realise the BASIC NEEDS of the common man”

6 PREMISES People are purposeAffordability is the key‘Anytime, Anywhere’ - Multi-channel service delivery Think big, Start small, Scale fast

7 PROMISE - CITIZEN PERSPECTIVE Nearly 200 G2C Services to be offeredDelivery through multiple channelsReduction in number of trips to Govt. Offices and Waiting Time Reduction in transaction costs including corruption

8 PROMISE – INTERNAL PROCESS PERSPECTIVE Study, adopt BEST PRACTICES or INNOVATEConsult STAKEHOLDERS, Internal and ExternalReengineer Business Processes Create Common Monitoring and Evaluation Framework Focus on Training and Change Management

9 PROMISE – LEARNING & GROWTH PERSPECTIVE Focus on Outcomes not OutputsTransform processes instead of merely translating Build capacity at policy level, management level & operational level Treat e-Governance as evolutionary

10 PROMISE – FINANCIAL PERSPECTIVE Total Outlay of more than Rs. 40,000 crorePrivate Sector investment of more than Rs. 10,000 croreSetup Project Development Fund (PDF) in DIT Ensure project sustainability

11 NeGP – IMPLEMENTATION STRATEGY Initiate in a Centralized manner and Implement in Decentralized manner Assign Ownership to Central Line Ministries / Departments / States & UTs Focus on services and service levels Enforce Common appraisal mechanism for standardization & interoperability Emphasize on Public Private Partnership

State Data Centre SERVICE DELIVERY STRATEGY State Portal CSC Govt. Departments at various levels SHQ Collector’s Office Tehsil / Taluks Registration Transport Revenue Municipalities State Districts Blocks Taluks SSDG SWAN Internet.. Unique Application ID, Authentication, Message Routing, Guaranteed Delivery, Transaction Log, Time Stamping, Acknowledgement Status Internet 12

NeGP – APPROVAL STATUS CENTRALINTGSTATE Total No of MMPs Category

NeGP – IMPEMENTATION STATUS

15 THANK YOU website:

16 NeGP MISSION MODE PROJECTS (MMPs) Integrated (7) e-Biz EDI India Portal CSC NSDG e-Courts e-Procurement State (11) Agriculture Land Records - 1 Land Records - NLRMP Transport Treasuries Commercial Taxes Gram Panchayats Municipalities Police - CCTNS Employment Exchange e-District Central (9) Income Tax Central Excise Passports/Visa Immigration MCA 21 National ID / UID Pensions e-Office Banking Insurance NeGP COMPONENTS  Policies, Standards and Guidelines  Infrastructure (SWAN, CSCs, SDC )  Support Infrastructure  Capacity Building and Training  Awareness & Assessment  Technical Assistance 16

17 CORE INFRASTRUCTURE OF NeGP 3-Pillar Model of NeGP “Web-enabled Anytime, Anywhere access” to information and services across the country 1 lakh CSCs for 6 lakh villages State Wide Area Network 2Mbps Connectivity to 6000 Blocks National Data Centres & Data Centre for each State CSCs SWAN SDC

ACTIVITY STATUS OF CENTRAL MMPs S.NMMPScheme Sanction StatusProject StageCompletion date 1MCA 21SanctionedPost ImplementationSept, Pensions - do ­ Post ImplementationMarch, Income Tax-do-Post ImplementationDec, APassport and Visa-do-Implementation April BImmigrationDPR prepared and appraisedDesign & Dev. Approval by June, 09 5Central ExciseSanctionedImplementationDec, BankingIndustry InitiativeImplementation — 7AMNIC (Pilot)SanctionedImplementation — 7BUIDEFC note under approvalDesign & Dev.March e-Office (Pilot )To be preparedDesign & Dev. 9InsuranceIndustry InitiativeConceptualization —

ACTIVITY STATUS OF INTEGRATED MMPs S.NMMPSanction StatusProject StageCompletion 1CSCSanctionedImplementationNov e-courts SanctionedImplementationFeb EDISanctionedImplementationDec India PortalSanctioned Post Implementation Operational 5NSDGSanctionedImplementationAug e-Biz (Pilot)SanctionedAgency selected Contract signed 7e-Procurement MoC to prepare a scheme Design & Development Mar. 2010

ACTIVITY STATUS OF STATE MMPs