Nevada County Human Services Agency Web-Based Community Resource Directory

Web-Based Resource Directory Improve customer access to health and social services through use of a Web-based resource directory. Regional directory User friendly Accessible by all Up–to–date information

ReferWeb - Alliance  ReferWeb is a turn key Internet software system.  The system searches for, locates, and displays Human Services’ Provider information.

ReferWeb - Alliance ReferWeb offers user-friendly search methods to accurately locate Service Providers:  Category/Subcategory  Taxonomy or Keyword  Agency and Site Name  AKA Name  Program Name  Area Located  Area Served  Conditions and Filters

ReferWeb - Alliance ReferWeb is customizable:  Able to customize font style, graphics, page layout, and even customize the search features.  ReferWeb will integrate seamlessly with current Websites.

ReferWeb - Alliance ReferWeb tracks and reports user statistics:  Web hits  Zip Code  City  Age  Gender  Services searched

Updating Data  Develop protocols and processes for updating databases to ensure database has the most current information.

Updating Data Project Lead:  Lori Burkart Frank  12 hours per week  Start Date April 1  Develop systems to keep information updated  Provide technical assistance to community non-profits and the Human Services’ Agency staff in utilizing the database  Conduct community outreach and training Office Assistance:  Eileen Roddy  40 hours per week  Start Date April 3  Keep information updated!  Provide technical support  Input, catalog, index, and update data  Research and identify new services to be cataloged in the database

Project Time Line 04/01/06Project Start Date 04/01/06Hire Information and Assistance Technician 05/01/06Purchase Software 05/20/06Software Installation 10/01/06Data Update 11/01/06Go Live 11/15/06Community Marketing 01/01/07Community Survey – Is It Working? 03/30/07Project Review (in-house/contract out)

Editing Screens The following slides are still shots from a ReferWeb instructional video.

Enter your Agency Contact Information

Scroll down; add/edit any information. (Note the red “not on file” warnings; we add that data here.)

After submission, you get this summary screen. Note the title: “Agency Survey Page Submitted...” Now, you can update individual service sites.

Site update editing is about the same process.

You can also add a new location, or add/edit your services and programs from this screen.

Done!

Nevada County Human Services Agency Questions & Answers