The changing digital library landscape: trends in the world of Web 2.0 Lorcan Dempsey University of Edinburgh Edina is 10 3 July 2006

10 years

Regardless of these advances, many library websites continue to replicate the physical and functional organization of the traditional library. Web-based access to services has evolved as a thin veneer over library technical infrastructures that were designed to support traditional library services. As such, library websites are typically organized around library functions (interlibrary loan, circulation, reference) or existing information stores (the card catalog, print indexes). Web 1.0 Krisellen Maloney

Structural changes in new environment

Insanity is doing more of what you are already doing and expecting a different result. Newt Gingrich quoting Albert Einstein!

Network Granulation Remixing, …. Schema Content Services Organizations …

The network is inside In the flow: research and learning behaviors Organizational evolution Flat applications: recombinance, mashup, remixing

Robin Murray Synthesize -to combine often diverse conceptions into a coherent whole. Synthesize Web services Patron services Content Policies Registries Forward knowledge Fulfillment services Mobilize Specialize -involve specific knowledge in order to serve a particular purpose; to apply or direct to specific end or use. Specialize … Mobilize -to put into action Workplace applications-points of need Profiles Local service Local added value Local context Local knowledge

Synthesise, Local CSUSM, David Walker

Synthesise, network

Specialize, Local

Mobilize, Local

2 clicks to full-text Integrate find articles service with other services Variety of pathways Metasearch appropriate databases from course pages Innovative Uses of Metasearch: Rethinking Metasearch for a Better User Experience David Lindahl & Jeff Suszczynski, U Rochester Looking to synthesize, specialize, mobilize

The network is inside 1: In the flow Research and learning behavior Database > website > workflow Re-creation

Database > website > workflow Prefabricated (e.g. CMS) Self assembled digital identity

Gather – create - share Raymond Yee URL is the currency

OCLC adaptation of Liz Lyon

pentags

Conversation and evidence Mobilize the edge of user contribution Mobilize resources in user spaces Integrity and authenticity Versioning Citing

University of Minnesota

In the user workflow Integration: resource integration supports integration into user environment Liquid linkable content Workflow as intermediate consumer Search engine, CMS, RSS, toolbar, extensions, … No service is the sole focus of user attention Plug into multiple channels for discovery, location, fulfillment, … web services Gather, create, share Search, link, reuse, analyse, chunk, create,

The network is inside 2: organizational change Organizational co-evolution 1.The long tail: Unified discovery and reduced transaction costs 2.Specialization 3.At what level?

URL is the currency of the web

The long tail Impact? Systemwide efficiences Aggregation of supply Unified discovery Low transaction costs Aggregation of demand

Moving to the network level Impact Systemwide efficiencies Cat/Resource sharing Journal lit

Moving to the network level Storage Amazon S3 Computation Sun Grid Application Salesforce.com Data Refworks Shared cataloging JSTOR Google

Multilevel approach to … Collections Shared offsite storage Aggregate and analyse digital collections Institutional repository Digital storage and preservation Social and consumer environments Social networking services: tagging, reviews, recommendations Share mobilizing approaches Virtual reference D2D Consolidated discovery Knowledge base Resolution - Service routing – fulfilment Business intelligence Synthesize and mobilize shared usage data Recommendation, management decisions Digitization and offsite storage

Sourcing options Deep resource sharing Develop horizontal shared services – remove redundancies and build capacity Institutional Enterprise systems Research and learning infrastructure Cultural institutions Jurisdictional California Digital Library DEFF JISC, SURF Third party Consortial Vendor

Issues Vertical structures entrenched – within and between institutions Shared services framework not institutionalized. At what level are things done? New processes not well enough defined (ERM, IR, …) Third party services underdeveloped Lack of architecture/business model Project mentality

The network is inside 3 A flatter world 1.Web services: functional components on the network 2.Modularize and specialize 3.Simplify and customize 4.Supports remixing services.

Examples Connect discovery environments to backend library systems Interact with registries of services Make functionality available in multiple applications

It must change The network is inside The library has to co-evolve with changing research and learning behaviors. The impact of technology on research and learning is more telling than its impact on the library itself. Flexible responses are important.

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