© 2013 Skillsoft Ireland Limited Continuous Learning is Key to Retention Blended Learning Programs support continuous learning

© 2013 Skillsoft Ireland Limited Elapsed Days Since Event Immediate Recall 20 min 1 hour 9 hours 2 days 6 days 31 days Retention (%) Source: Herman Ebbinghaus, Memory: Contribution to Experimental Psychology 1885/1913 Herman Ebbinghaus Without context, 50% is forgotten in one hour 80% is forgotten after 2 days 90% is forgotten after 31 days Event-Based Learning Cannot Create Lasting Change

© 2013 Skillsoft Ireland Limited Continuous Learning is The Key Source: Bersin by Deloitte, 2013 For learners to become truly proficient, learning must continue on the job, because without reinforcement, learners’ performance rapidly returns to the previous novice levels. Research shows that continuous learning is key. There is a methodology to implement for creating the continuous learning environment – that includes a prescriptive blend of learning resources.methodology

© 2013 Skillsoft Ireland Limited Example: Simple Blends 4 During After Use e-learning as pre-work for an instructor-led event Books, videos, or e- learning modules make great exercises and discussion starters during instructor-led events Use e-learning, books, videos, and job aids after instructor-led event to extend and continue learning Before

© 2013 Skillsoft Ireland Limited Example: Blending Using Eight PhasesEight Phases 5 Prepare Me Live virtual kickoff to outline program structure (20 min) VIRTUAL Welcome by TCCC leader video (5 mins) e-LEARNING MOBILE MP4 Learning Roadmap (reference) PDF Tell Me, Show Me, & Coach Me Center for Creative Leadership course (4 days) ILT Let Me After Day 2: Challenge Series, “Employee Engagement” (20 min) e-LEARNING After Day 3: Challenge Series, “Coaching” (20 min) e-LEARNING Check Me Participant and their manager discuss the development of his/her team leading capability during the performance review. Face to Face Support Me Audio Book from “The Speed of Trust” by Stephen Covey (A 30-minute audio file for a period of three months) e-LEARNING and MOBILE MP3, COVEY’S PPT Virtual bookshelf of top coaching e- books on Books24x7 site e-LEARNING and Mobile Connect Me Participants in each class are grouped in the social network platform as a community Quotes from Business Pro authors and tips from Job Aids are inserted into the community once per month for 12 months to spark collaboration SOCIAL Participants can also use the social learning features within Skillport or outside of Skillport.. SOCIAL Support Services Recommended for Successful Blended Programs Host and facilitate kickoff meeting Development and distribution of communications Progress reports on activities of learners Outreach to individuals who are not in compliance, using communications and methods approved by Organization Central resource who can respond to questions related to the program Evaluate the outcomes against objectives; Identify areas for improvement

© 2013 Skillsoft Ireland Limited Connect with Us