Enterprise Resource Planning System Implementation Project Presentation to the Sub-Committee March 28, 2012

UNRWA’s Need for an ERP Key objectives are: – Critical need to replace the Agency’s legacy system for 2014 – Expanding system functionality to manage core business – Improving the Agency’s monitoring and oversight capabilities – Supporting management and programme reforms under the Sustaining Change initiative

Implementation Approach UNRWA is partnering with the World Food Programme (WFP) to implement their ERP Offers UNRWA the opportunity to: – adopt streamlined and best practice operational processes – adopt a system already tailored for a UN environment – benefit from WFP’s experience and lessons learned Supports UN Harmonization of business practices

Expected Benefits Agency will realize benefits in: – More comprehensive reporting to support strategic planning – Efficiency & effectiveness of operations through streamlined processes – Stronger monitoring and oversight through visibility and transparency of transactions – Enhanced donor reporting

Project Costs ERP included in the General Fund for Estimated 26 million USD over the biennium – 13 million/ year – Recurring costs approx. 5 Million/year

ERP Project Update MOU signed by UNRWA & WFP in Dec 2011 Project Preparation & fit-gap phase has begun – Phase starts the process of fitting WFP’s system to UNRWA – Involves detailed fit-gap workshops to finalize the analysis, project scope and project phasing Underpinning contracts being put in place for upcoming phases.

Next Steps – High Level Blueprint Phase (July 2012 – Nov 2012) – finalize the detailed design of the system – produce detailed project plan for realization phase – finalise licensing with SAP Realization Phase (Dec 2012 – Sep 2013) – System Build – Acceptance Testing Expected Go Live (Jan 2014) – Technical support for legacy systems expires