SPEECH COMMUNICATION Angela Ivey St. Pauls High School

THE COMMUNICATION PROCESS UNIT 1

Understanding Communication Unit 1 Section 1

COMMUNICATION PROCESS VOCABULARY Audience Channels Decoding Electronic communication Encoding Feedback Formal settings

COMMUNICATION The process of sharing information by using symbols to send and receive messages

The Communication Process Message ideas and feelings that make up the content Sender Person who sends the message Receiver Person who recieves the message Feedback A return message

The Communication Process MODEL MESSAGE Verbal, nonverbal The Communication Process MODEL RECEIVER SENDER SENDER RECEIVER FEEDBACK Verbal, nonverbal

ELEMENTS OF COMMUNICATION Senders and Receiver Message Verbal and nonverbal symbols Verbal: words Nonverbal: gestures, tone of voice, facial expressions

ELEMENTS OF COMMUNICATION Channels Sound waves, light waves, and sense of touch by which messages are sent Feedback Verbal and nonverbal responses to messages

Activity 1: Sending Nonverbal Messages Work with a partner to determine a situation in which you must communicate nonverbally. Ex. Imagine that you and your partner work part-time in a store. Unknown to your co-worker, your boss has told you that she is tired of granting favors to her employees. Just as your boss joins you and your co-worker behind the counter, your co-worker whispers to you that he plans to ask for the afternoon off. How would you communicate to him nonverbally that his request is not a good idea? Create a similar scene with a partner. Practice and present it to the class.

USING COMMUNICATION Social Needs Making Decisions

DIFFERENT SETTINGS Informal settings Talking with family/ friends Introducing people Giving instructions Talking on the telephone Giving and receiving information in class Asking for directions

DIFFERENT SETTINGS Formal settings job and college interviews Group discussions Public speaking Debate and Parliamentary Procedure Intepretive situations Electronic communications

Activity 2: Analyzing Formal Communication Situations Identify two formal communication situations that you take part in during an average week, either as a speaker or listener. For each situation, identify the elements of communication that seem most important when sending and receiving messages. Share your findings.

Developing the Communication Process Finding ideas Look at your own experience Look at the lives of those around you Watch television shows/ movies Read newspapers/ magazine articles

Developing the Communication Process Adapting to your audience Individual characteristics Culture characteristics Sociological characteristic Encoding and decoding information Encoding: turning ideas and feelings into verbal or nonverbal symbols Decoding: finding the meaning of verbal and nonverbal symbols

Developing the Communication Process Interpreting feedback Varies depending upon public or private

Activity 3: Analyzing Nonverbal Feedback Think of three nonverbal messages that you received today. Then draw cartoons that illustrate one. Beneath each cartoon, write a caption that explains the nonverbal message. Share with the class.

Developing the Communication Process Dealing with interference Physical noise Psychological noise Semantic noise

Activity 4: Dealing with Interference With your team, read the following situations and identify the type of interference represented. Decide how you would deal with the interference if you were the speaker. Take turns being the speaker and act out each situation. Afterwards, discuss whether you were successful at dealing with the interference.

Situations You and a friend are discussing a problem. A few people at the other side of the room begin talking so loudly that you cannot concentrate on what your friend is saying. You are leading a group discussion. One of your group members is staring out the window and another is doodling. You are giving a report to your history class. The lights are making a very loud buzzing noise. You are acting in a play. Suddenly a storm strikes and thunder drowns out your words. You are giving a speech to an audience of city council members. You mention the recreation center’s “stupid, boring weekend dances,” and a buzz goes up from the audience.

Be an effective communicator HOW TO Care about your communication success Know what you are talking about Be organized Use language well Use effective nonverbal skills Listen carefully

REVIEW QUESTIONS Unit 1 Section 1 What does communication mean? List and explain the 6 key elements of communication. Explain the difference between verbal and nonverbal communication. What channels are used to send nonverbal messages? Verbal messages? What roles does feedback play in effective communication? In what settings does formal communication occur? List the steps of the communication process. What information about an audience should a speaker have? What is interference? List the types of interference. What are the 6 characteristics of an effective communicator?