Capacity Building Workshop “Managing ESCs as a Driving Force of the National Dialogues on Economic and Social Policies” Topic: Knowledge Management for Economic and Social Development : the Kenyan Case by Julius M Muia; Secretary: NESC, Kenya 7-8 th March 20011, Nairobi

Organization of this Presentation Introduction: – Kenya at a glance – Knowledge Management-what is it??? Efforts/Initiatives on Knowledge Management – Government – Private sector – Academia – Civil Society Challenges on Knowledge Management Suggested solutions 2

3 Introduction: Kenya at a glance PerformanceStatisticsSource Nominal GDP per capitaUSD 888World Bank Unemployment rate40% (2009 est.)CIA Outlook 2010 Rank 188 worldwide Productivity growth48/133 in 2009/2010GD Report Education Adult literacy rate (percent Age 15 and above) 73.6HDI Primary school gross enrolment rate93%Econ Survey 2010 Secondary school enrolment (38.6m) 1.8 millionEcon Survey 2010 University enrolment (38.6m)198,000Econ Survey 2010 Expenditure on education (% of GDP) (%) 7%

PerformanceStatisticsSource Information Infrastructure Landline per 1,000 people696,000Econ Survey 2010 Mobile telephone subscribers (out of 38.6m)Over 20M Mobile telephone ownershipOver 6.3M Internet users per 100 people8.7 (3.6M)HDI/Econ Survey 2010 Radio stations (segmented/national)Over 60Econ Survey 2010 FM radio stations30 TV stations with national reach8 TV frequency in operation81Econ Survey 2010 Health Life expectancy at birth (years)55.6 Expenditure on health, public (% of GDP)2% Introduction: Kenya at a glance

Kenya at a glance:Vision 2030 Economic pillar 5 Nominal GDP per capita of USD 888, Kenya is ranked 147/182 countries in the world and 39 in Africa. Economic Classifications for Kenya: low income (other are upper, middle and lower income); emerging developing (between developed and least developed); third world (others are first, second and fourth world). Social development - human development index (HDI) Indicator for life expectancy, literacy, education and standards of living HDI, Kenya was 16 in Africa and 128/169 world wide. Classification is low human development (very high, high and medium). Development challenges,-(NESC)-Kenya Vision 2030 Annual growth >10% from 2012 Rapidly industrializing country that is globally competitive.

Kenya at a glance:Vision 2030 Economic pillar Strategy: 6 key sectors with potential to deliver 10% economic growth per year Tourism Agriculture ( Agri-processing) Wholesale & Retail trade Manufacturing Business Process Outsourcing/Off-shoring (BPO) Financial services 6

Kenya at a glance: Vision 2030 Social Pillar: Strategy: To transform 6 key social sectors Education and Training Health Water and Sanitation Environment Housing and Urbanization Gender, Youth and Vulnerable groups 7

Kenya at a glance:Vision 2030 Political Pillar: Strategy: Transform Kenya’s political governance across 5 strategic areas Constitutional Review Electoral and political processes Democracy and public service delivery Transparency and accountability/Rule of Law Security, peace building and conflict resolution 8

Knowledge Management (KM) is… … about creating a shared knowledge context. Knowledge becomes the basis for effective action. The knowledge economy, heavily relies on knowledge to drive productivity and economic growth. To maximise on available knowledge then Knowledge Management is necessary. 9

Knowledge Management is… …. all about collaborating (sharing, learning, producing, innovation) with others for better results. You don't need to call it Knowledge Management While Knowledge Management does not have to be ICT-based, it benefits immensely from ICT. 10

Efforts/Initiatives on Knowledge Management: Kenya Government Infrastructure and Universal Access to ICTs Content and Applications (E-govt, ICT Board, MoIC) Strategic Partnerships Poverty Reduction/Employment Creation Human Capacity Development Improved Governance 11 Courtesy of Min of Info & Comms (MOIC)

Efforts/Initiatives on Knowledge Management: Kenya Government ICT Vision 2030 Programmes NESC leverages on knowledge in public policy formulation process NESC bridges gap btwn knowledge society & govt, e.g. NESC has organised a networking/knowledge sharing breakfast meeting with think tanks on 9 th Mar 2011 National ICT Sector Master Plan : – Infrastructure and Connectivity – Africa Connectivity – Government e-applications – Digital Content – Technopolis 12 Courtesy of Min of Info & Comms (MOIC)

Efforts/Initiatives on Knowledge Management: Kenya Government 13 MOIC Infrastructure development Shared Services Outsourcing and Technology Digital Content Developm ent Digital Inclusion Digital Migration ICT Park Courtesy of Min of Info & Comms (MOIC)

Efforts/Initiatives on Knowledge Management: Kenya Government Infrastructure and Enabling Environment GoK & private sector developed 80% of national ICT infrastructure Kenya connected to 3 fiber optic cables – TEAMS 1.3Terabytes, SEACOM 1.3T and EASSY, 1.3T. Over 20,000 Km of Terrestrial fibre Government Common Core Network (GCCN) construction completed Government Data Centre: To be complete in 2012 under PPP 14

National Optical Fiber Backbone Infrastructure (NOFBI) 15 Uganda Tanzania Somalia INDIAN OCEAN Ethiopia Eastern North Eastern Coast Central Nyanza Rift Valley Western Central region Coat and North Eastern region Telkom Kenya Network Western Region Lokichoggio Lodwar Kitale Weybuye __ Kakamega Eldoret Kisumu Kisii Kericho Bomet Narok Rongo Isebania Nairobi Kaljiado Namanga TalaKitui MakauMwingi Garissa Garsen Thika Muranga Nyeri Embu Meru Nanyuki Nyahururu Nakuru Isielo Wajiir Marsabit Moyale Mandera Mobasa Malindi Kilifi

Efforts/Initiatives on Knowledge Management: Kenya Government Other Infrastructure Long Term Evolution Open Access Rollout – Last Mile Data and Disaster Recovery Centers Closing the loops on National Optic Fiber Broadband Infrastructure Digital Villages in the country 16

Efforts/Initiatives on Knowledge Management: Kenya Government Government e-applications Aim: improving connectivity, transparency and efficiency in government Projects: Digitization of Judiciary, Lands records, State Law Office Teleconferencing at the Judiciary via tele- presence Recruitment through internet 17 Courtesy of Min of Info & Comms (MOIC)

Efforts/Initiatives on Knowledge Management: Kenya Government Govt Shared Services Project In finance, procurement and Human Resource management across govt for efficiency service delivery Government interoperability - seamless data sharing for cross-border services for citizens, businesses and public administrations 18

Efforts/Initiatives on Knowledge Management: Kenya Government Local Content Digital Inclusion – Digital Villages project – Training on how to successfully run a digital village Trained1000 entrepreneurs Target: 7500 entrepreneurs to train by end of 2012 – KENET project with private sector/WB: provision of free broadband to universities, laptops to students Local Digital Content Grant (USD4M) to promote local digital content & software applications devt Analog to Digital Migration 19

Efforts/Initiatives on Knowledge Management: Kenya Government Capacity Building GoK has adopted Project Management (PMO) for the execution of all government IT projects Training at primary, sec & tertiary institutions establish a Center of Excellence (COE) for ITES- BPO in partnership with leading Kenyan/Global ITES-BPO companies (Sameer Park) BPO development – Konza ICT Park (technology and BPO) – Science Park and Innovation Centre – Technopolis – (Kenya Multi-Industrial Park) – Techno Village 20

Efforts/Initiatives on Knowledge Management: Kenya Government Technology development: Software Certification Standard develop and implement an internationally recognized and sustainable software developer certification program for Kenya 21

Efforts/Initiatives on Knowledge Management: Private sector Key player in Kenya’s economic devt Formed associations to network, share knowledge & lobby govt as a bloc to further member interests – E.g. KAM, KEPSA, APSEA Innovations in Kenya – M-PESA – mobile money transfer – M-KESHO – mobile banking Jua Kali (Small Medium Enterprises SMEs) – largest employer 22

Efforts/Initiatives on Knowledge Management Efforts: Academia Bill on Science Technology and Innovation National Council for Science and Technology (NCST)- Commission to define research agenda Universities: applied research useful for devt Universities engaged in basic research – publish or perish E-learning available in most institutions 27 Universities-campuses and evening modules Many institutional think tanks e.g. IDS 23

Efforts/Initiatives on Knowledge Management Efforts: Civil Society Formed networks – human rights, media, NGO Council, FIDA, SACCOs for loans - farmers, employees, women, youth, SMEs) Opinion leaders shape national discourse – politicians, religious leaders, KNUT, COTU, etc About 47 think tanks in Kenya!! 24

Challenges on Knowledge Management Global financial crisis-reduced funding Duplication of efforts on Knowledge management Poor recognition of those leveraging on knowledge for productivity & growth High cost of ICT infrastructure ICT penetration still low Cyber crime – banking frauds, MPESA frauds, immoral behaviour, hacking of websites 25

Challenges on Knowledge Management Culture change to embrace formal education to acquire knowledge-intensive skills Indigenous knowledge given little recognition yet can be harnessed for economic empowerment & sustainability of rural poor Constitution not encouraging knowledge sharing – Govt Secrecy Act Uncoordinated benchmarking practices that are not shared! Failure to share knowledge-empire building and silo mentality 26

Suggested Solutions (1) Map all Knowledge Management initiatives & seek synergies – ESCs can spearhead Guarantee sustained investment for long- term benefits of efficiencies, savings, knowledge, and wealth creation. Inter-ministerial & PPP collaboration key Awareness campaigns to get buy-in by all players esp. citizens for a knowledge-friendly culture 27

Suggested Solutions (2) Investment incentives & other marketing strategies Demonstrate link between Knowledge Management and economic performance or value addition Top level support to KM initiatives Develop standards, clear purpose and language National Values System to curb cyber crime 28

Suggested Solutions (3) County govts to individually & jointly leverage on knowledge for economic and social devt - use their social-cultural and environmental richness gainfully Encourage & reward innovations – Kenya ranked 6 th globally in research & Innovation Enablers: Kenya to become regional financial/services hub due to fibre optic connection-  boost innovation, film industry, e-health, etc 29

END Asante sana!