CERN - European Organization for Nuclear Research Windows 2000 status FOCUS December 6 th, 2001 Frédéric Hemmer - IT Division

CERN - European Organization for Nuclear Research Frédéric Hemmer/ITFOCUS - December 6, Outline Milestones Backend environment End User environment Some difficulties Evolution over the year

CERN - European Organization for Nuclear Research Frédéric Hemmer/ITFOCUS - December 6, FOCUS December 7, 2000: Announced schedule Prototype Windows 2000 Pilot JanFebMarAprMayJunJulAugSep Proof of concepts Applications availability with MSI Migration scenarios NICE 2000 Coexistence & Migration plan Checkpoint NICE 2000 with minimal set of apps NICE 2000 OctNovDec W2KMTF

CERN - European Organization for Nuclear Research Frédéric Hemmer/ITFOCUS - December 6, Milestones July 1999Project Proposal – study started February 2000Pilot started – MS release W2K July 2000Server migration – SP1 Released; NetWare migration November 2000Install diskette; Web tools; Integration with Web Servers; Migration Task Force started January 2001NICE 2000 available with minimum applications February 2001NICE 2000 only on new laptops June 2001NICE 2000 officially introduced; Seminars organized; Training available; Documentation available September 2001Online tutorials available; Migration team contract October 2001Engineering applications available; SP2, IE 5.5 deployed; Office 2000 patch deployed; NICE XP proof of coexistence November 2001Web servers migrated to Windows 2000; Only one NetWare server left running

CERN - European Organization for Nuclear Research Backend Environment

CERN - European Organization for Nuclear Research Frédéric Hemmer/ITFOCUS - December 6, Backend: key components Active directory in native mode Roaming profiles DFS –Allows for logical name space \\cern.ch\dfs\Users\h\hemmer \\cern.ch\Experiments\Lhcb Redirected My documents folder –To 8 home directory servers (allowing for 140 MB/user) –Available offline Group policy for application deployment Logon scripts for local policies –Local administrator password –News browser SMS for desktop management –Hardware/software inventories –Deployment of service packs –Remote tools Web based tools for managing desktops and infrastructure –Platform neutral –Reducing the support costs

CERN - European Organization for Nuclear Research Frédéric Hemmer/ITFOCUS - December 6, NICE 2000 – Main Servers CERNHOME01-08 CERNDC01-03 CERNSMS CERNMAC01 SRV1-6_NICE SRV1-5_HOME SRV1-6_DIV WINSRV1-2 CERNDFS01 CERNSOFT01 CERNSCRATCH01 CERNPROF1-2 CERNOPER1-2 WEBxx

CERN - European Organization for Nuclear Research Frédéric Hemmer/ITFOCUS - December 6, Integration with Corporate DB’s LanDB Computer Name Main User Main Responsible Userreg Organic Units Personal Info HR Active Directory SMS Group Manager No duplication of corporate data No duplication of user interfaces

CERN - European Organization for Nuclear Research Frédéric Hemmer/ITFOCUS - December 6, Computer Account

CERN - European Organization for Nuclear Research End User Environment

CERN - European Organization for Nuclear Research Frédéric Hemmer/ITFOCUS - December 6, Applications Over 70 applications from many vendors –Including Autodesk, PCAD, Labview, etc… –Support model documented at –Managed thru a mixture of Group Policy SMS VB Scripting –Simple Applications can be integrated in matters of hours –Complex applications require several weeks Testing, upgrade options Example: HummingBird Exceed, Autodesk, Office

CERN - European Organization for Nuclear Research Frédéric Hemmer/ITFOCUS - December 6, NICE 2000/NT/95 coexistence Home directories shared –J: for NICE 95/NT –My Documents for NICE 2000 –\\cern.ch\dfs\Users\h\hemmer –\\cerndfs01\dfs\Users\h\hemmer Office format compatible –Except Access 97/2000 Phone book allows mapping Divisional servers have not changed –Although they should in the future \\cern.ch\Divisions\ST\…

CERN - European Organization for Nuclear Research Frédéric Hemmer/ITFOCUS - December 6, NICE 2000 – tools & documentation Group Manager Quota Manager Trustee Manager Disable/Erase Roaming Profile Reset Password Recreate Computer Account Create scratch space Documentation – –Bilingual Basic End User documents –Bilingual Recorded Tutorials (IE only) ACB Installation floppy Image CD available Migration Team Server status

CERN - European Organization for Nuclear Research Frédéric Hemmer/ITFOCUS - December 6, NICE 2000: Video Controller Types July 10, 2001: 75 Different Video Controllers Types

CERN - European Organization for Nuclear Research Frédéric Hemmer/ITFOCUS - December 6, NICE 2000: Portable Computer Types July 10, 2001: 214 Portable computers

CERN - European Organization for Nuclear Research Some Difficulties

CERN - European Organization for Nuclear Research Frédéric Hemmer/ITFOCUS - December 6, Difficulties (I) Under configured/unsupported hardware NT4 – Windows 2000 coexistence –Roaming profiles Can be disabled –NTFS permissions Use trustee manager Applications accessing directly hardware –Scanners; CD Writers; etc. Stability –People do not logoff anymore What are logon/logoff scripts useful for? –Offline folders sometimes confusing I’ve lost half of my folders ! Training obviously needed Outlook not the perfect tool –Needed at least as Schedule+ replacement –Parameterization very important

CERN - European Organization for Nuclear Research Frédéric Hemmer/ITFOCUS - December 6, Difficulties (II) Applications –Some applications badly written Typically uses.ini files Requires (sometimes) tricky scripting/VB –Unavailability of MSI Workaround by using VBScript ZAP files calling setup –Coexistence with other tools E.g. Oracle, AFS MS Group Policy –Not very flexible E.g. Office 2000 security patch requires complete redeployment Leaving the domain removes Office SMS –Software metering does not scale Handling of tricky PnP problems –E.g. Siemens Lifebook does not see the network adapter when booted on batteries –Undocking from port replicator cannot be done while in standby or hibernation MS handling of (security) patches is targeted at the masses, not in a corporate environment –E.g. numbering does not change for different revision of the same patch

CERN - European Organization for Nuclear Research Evolution over the year

CERN - European Organization for Nuclear Research Frédéric Hemmer/ITFOCUS - December 6, NICE 95/NT/2K (D)Evolution

CERN - European Organization for Nuclear Research Frédéric Hemmer/ITFOCUS - December 6, NICE 2000 Breakdown

CERN - European Organization for Nuclear Research Frédéric Hemmer/ITFOCUS - December 6, Divisional evolution November, % of 5275 machines are Windows

CERN - European Organization for Nuclear Research Frédéric Hemmer/ITFOCUS - December 6, Future of NICE 95/NT – June ’01 Proposal Freeze NICE 95/NT by end of 2001 –Still installable by floppy –No new applications, functionality, etc Stop (central) support by mid 2002 –No answers from helpdesk –Solution to problems: upgrade to W2K –Still installable by floppy Ensure servers are running until end of 2002 –NICE 95/NT environment still working NICE 95/NT for new PC’s ? –Unlikely new PC’s will be able to run Windows 95 –We still have a stock of Windows 95 capable PC’s

CERN - European Organization for Nuclear Research Frédéric Hemmer/ITFOCUS - December 6, Summary People usually not unhappy happy with NICE 2000 –Especially compared to NICE 95 –Mobile computing is now easier Windows 2000 is maybe not perfect –But every time we looked a a problem, there was a solution –There are numerous tools and interfaces available –And … we now have a PSS license ! Will not be easy to keep the momentum –But essential in order to reduce support costs –E.g. Coexistence, security fixes, hardware support CERN seems more advanced than other HEP labs in terms of W2K deployment, especially on the server side All this has only be possible because of your collaboration – thank you !