Meeting with Employees of MATTANUR Division ON 17 – 01 – 2014 ==================== 1

REVENUE : Achievement Vs Target (Original) (Amount in Crores of Rupees) SegmentTarget Achievement (April to Dec)% Achievementshortfall(-) Phones+FTTH % BB % EB(CCTS) %-1.79 IUC %0.42 Total CFA % GSM % CDMA %-5.37 Wimax %-2.09 Total CM % CFA+CM %

REVENUE : Achievement Vs Target (Revised) (Amount in Crores of Rupees) SegmentTarget Achievement (April - Dec)% Achievementshortfall(-) Phones+FTTH % BB % EB(CCTS) %-3.35 IUC %0.20 Total CFA % GSM % CDMA %-5.37 Wimax %-2.09 Total CM % CFA+CM %

14. Segment Wise REVENUE Summary : COMPARISON WITH LAST YEAR Amount in Crores of Rupees APRIL TO DECEMBER Current Year Variance%Variance Phones % Broadband % EB Circuits % IUC Mobile % Total Revenue % 4

Revenue Performance : BASIC PLUS ( Phone + ITC ) APRIL to DECEMBER ( in Crores of Rs.) SSA Variation ( Rs. Crores) % Variation 1Ernakulam % 2Trivandrum % 3Trichur % 4Alleppy % 5Calicut % 6Kollam % 7Kannur % 8Palghat % 9Pathanamthitta % 10Kottayam % 11Malappuram % TOTAL % 5

Revenue Performance : BROADBAND APRIL to DECEMBER (Crores of Rs.) SSA Variation % Variation 1Pathanamthitta % 2Malappuram % 3Alleppy % 4Kollam % 5Ernakulam % 6Calicut % 7Kannur % 8Palghat % 9Kottayam % 10Trichur % 11Trivandrum % TOTAL % 6

Revenue Performance : CFA ( Phone + ITC + IUC + BB) APRIL to DECEMBER ( Crores of Rs. ) SSA Variation% Variation 1Ernakulam % 2Alleppy % 3Pathanamthitta % 4Palghat % 5Kollam % 6Kannur % 7Trivandrum % 8Trichur % 9Calicut % 10Kottayam % 11Malappuram % CGMT % CMTS % TOTAL % 7

Revenue Performance : GSM POST PAID APRIL to DECEMBER ( Crores of Rs. ) SSA Variation% Variation 1Trivandrum % 2Ernakulam % 3Malappuram % 4Palghat % 5Trichur % 6Calicut % 7Kottayam % 8Kollam % 9Kannur % 10Alleppy % 11Pathanamthitta % TOTAL % 8

Revenue Performance : GSM PRE PAID APRIL to DECEMBER (Crores of Rs. ) SSA Variation% Variation 1Trivandrum % 2Trichur % 3Ernakulam % 4Calicut % 5Kannur % 6Palghat % 7Malappuram % 8Kottayam % 9Alleppy % 10Kollam % 11Pathanamthitta % TOTAL % 9

Revenue Performance : WiMAX APRIL to DECEMBER ( Crores of Rs. ) SSA Variation% Variation 1Palghat % 2Kollam % 3Trivandrum % 4Alleppy % 5Ernakulam % 6Trichur % 7Kannur % 8Malappuram % 9Kottayam % 10Pathanamthitta % 11Calicut % TOTAL % 10

Revenue Performance : CDMA WLL APRIL to DECEMBER ( Crores of Rs. ) SSA Variation% Variation 1Pathanamthitta % 2Trichur % 3Palghat % 4Ernakulam % 5Trivandrum % 6Calicut % 7Malappuram % 8Kottayam % 9Kannur % 10Alleppy % 11Kollam % TOTAL % 11

Revenue Performance : CM ( GSM + WiMAX + WLL ) APRIL to DECEMBER (Crores of Rs. ) SSA Variation% Variation 1Trivandrum % 2Trichur % 3Ernakulam % 4Kannur % 5Calicut % 6Palghat % 7Kottayam % 8Malappuram % 9Alleppy % 10Kollam % 11Pathanamthitta % CMTS(INFRA) % TOTAL % 12

Revenue Performance : EB CIRCUITs APRIL to DECEMBER (Crores of Rs. ) SSA Variation% Variation 1Malappuram % 2Palghat % 3Trivandrum % 4Ernakulam % 5Trichur % 6Calicut % 7Kannur % 8Pathanamthitta % 9Alleppy % 10Kollam % 11Kottayam % TOTAL % 13

Revenue Performance : TOTAL ( CFA + CM + EB ) APRIL to DECEMBER (Crores of Rs.) SSA Variation% Variation 1Ernakulam % 2Trivandrum % 3Trichur % 4Kannur % 5Palghat % 6Calicut % 7Kottayam % 8Alleppy % 9Malappuram % 10Kollam % 11Pathanamthitta % CGMT % CMTS % TOTAL % 14

OUR POSITION / RANK IN KERALA CIRCLE IN REVENU COMPARISON APRIL to DECEMBER (Crores of Rs. ) Variation% Variation Position in Circle BASIC PLUS ( Phone + ITC ) %7 Broadband %7 CFA ( Phone + ITC + IUC + BB) %6 GSM POST PAID %9 GSM PRE PAID %5 WiMAX %7 CDMA WLL %9 CM ( GSM + WiMAX + WLL ) %4 TOTAL ( CFA + CM + EB ) %4 15

LAND LINE AND MOBILE REVENUE Kannur SSA PROFILE / Trend In Crore Rupees Year/Month Wire line + Broadband + ITC + EB CCTs + IUC GSM Prepaid + Post paidCDMA WLLWiMAXTOTAL (Dec)

The LEAST CHALLENGE /OBJECTIVE for : The overall REVENUE should cross Rs Crores (revenue of ). 17

GSM Mobile Connections : Performance APRIL TO DECEMBER SSA Target for Proport. Target Gross AchievementClosureNet Achievement% Gross% Net % Closure KNR %41.54%47.76% EKM %39.65%45.44% KLM %37.94%47.06% TVM %38.67%45.66% CLT %37.49%47.18% ALP %39.57%44.07% MLP %33.15%50.12% KTM %36.32%43.28% TSR %34.69%45.14% PTA %33.55%45.55% PKD %31.00%46.19% TOTAL %37.52%46.18% 18

Wimax Connections : Performance APRIL TO DECEMBER SSA Proportion. Target Gross AchievementClosure Net Achievement % Gross % Net % Closure PKD %47.29% 21.42% EKM %36.81% 32.50% KLM %32.75% 36.11% TVM %33.53% 29.72% ALP %29.60% 34.86% TCR %27.83% 36.15% MLP %23.23% 41.02% PTA %19.52% 49.05% KTM %24.24% 35.90% KNR %16.41% 48.37% CLT %14.67% 48.87% Total %28.89% 35.63% 19

WiMAX BTS & Connection Status DIVISION No. Of WiMAX BTS Total Equipped Capacity Working Connetions as on KANNUR P TELECHERY P TELECHERY T CHERUKUNNU PAYYANUR KANHANGAD KANNUR T UPPALA TALIPARAMBA KAZARGOD SRK0 00 MATTANUR NILESWER SSA

BTS wise WiMAX Connection Status (Capacity of WiMAX BTS = 300) Kelakom14MTR 21

LL NPC Performance : April to December DIVISION LL DEL ( ) TARGET ( ) NPCClosureNet NPC % Reduction in Landline Gross (% of Target) KANNUR P %38.60% TELECHERY P %39.33% TELECHERY T %28.48% CHERUKUNNU %22.97% PAYYANUR %31.11% KANHANGAD %31.81% NILESWER %28.42% KANNUR T %32.28% UPPALA %25.88% TALIPARAMBA %26.90% KAZARGOD %48.06% SRK %36.35% MATTANUR %38.12% SSA %32.80% 22

LL NPC Performance : April to December MTR Div. EXCHANGE LL DEL ( ) TARGET ( ) NPCClosureNet NPC % Reduction in Landline Gross ( % of Target) 1MATTANNUR %52.97% 2KOLOLAM %20.07% 3POOLAKUTTY %41.41% 4MALUR %46.14% 5KELAKAM %27.05% 6PERAVOOR %26.69% 7THILLANKERY %42.67% 8IRITTY %54.18% 9PAZHASSI %50.60% 10ADAKKATHOD %38.45% 11EDOOR %32.97% 12ARALAM %37.34% 13ULIYIL %31.84% 14KOTTIYOOR %39.07% 15VANIYAPPARA %40.78% 16KAKKAYANGAD %40.61% 17KILIYANTHARA %43.63% 18KACHERIKADAVU %40.58% MTR DIVISION %38.12% 23

BB Performance : April to December EXCHANGETarget Gross BB Provision BB ClosuresNet BB provision% Gross w.r.t. Target % Closure PAYYANUR %58.46% CHERUKUNNU %72.56% TELECHERY P %74.07% NILESWER %58.24% KANNUR T %73.89% SRK %66.11% TALIPARAMBA %70.91% MATTANUR %67.83% TELECHERY T %70.60% KANNUR P %69.83% KANHANGAD %71.01% KAZARGOD %56.69% UPPALA %64.52% SSA %67.33% 24

BB Performance : April to December MTR Div. EXCHANGETarget Gross BB Provision BB ClosuresNet BB provision % Gross w.r.t. Target % Closure 1IRITTY %56.55% 2VANIYAPPARA %48.72% 3ADAKKATHOD %34.29% 4KELAKAM %74.05% 5KOTTIYOOR %70.31% 6PERAVOOR %78.05% 7PAZHASSI %89.74% 8MATTANNUR %67.25% 9EDOOR %74.55% 10ULIYIL %75.95% 11ARALAM %55.42% 12KACHERIKADAVU %60.00% 13MALUR %54.17% 14KOLOLAM %69.30% 15POOLAKUTTY %100.00% 16KAKKAYANGAD %55.77% 17KILIYANTHARA %84.62% 18THILLANKERY %61.11% DET MTR %67.83% 25

BROADBAND ORDERS PENDING as on 15 th JANUARY 2014 MATTANUR DIVISION Exchange<15 DAYS16-30 DAYS>30 DAYS IRITTY1 KAKKENGAD1 KELAKAM1 KILIYANTHARA1 KOLOLAM 1 MATTANUR 2 PALLIKARA 1 PERAVOOR1 THILLANKERY 3 VANIYAPPARA

Mobile SIM Activation : April to December 2013 (TARGET : 2,10,000), Achieved = % only CSCsFranchiseesTotal April May June July August September October November December TOTAL

DIVISION Wise SIM Activation ( April to December 2014 ) ACHIEVEMENT Division Target for Prop. Target ( April - Dec ) April -SepOct - Dec Total (April - Dec) % Achieved KNR P % SRK % KNR T % MTR % TLY P % PAY % KZD % UPL % TMB % TLY T % KNG % NLS % CUU % % 29

CSC s PERFORMANCE : SIM ACTIVATION : APRIL TO DECEMBER 2013 ACHIEVEMENT CSCs Target for Prop. Target ( April - Dec ) April -SepOct - Dec Total (April - Dec) % Achieved 1 KANNUR PHONES % 2 SREEKANDAPURAM % 3 IRITTY CSR % 4 KANNUR T % 5 MATTANUR CSC % 6 CHERUPUZHA CSR % 7 PERAVOOR CSR % 8 THALASSERY CSR % 9 ALACODE CSR % 10 MAHE CSR % 11 KASARGODE CSR % 12 UDUMA CSR % 13 KUTHUPARAMBA % 14 CHERUVATHUR % 15 CHENGALA CSR % 16 UPPALA CSR % 30

CSC s PERFORMANCE : SIM ACTIVATION : APRIL TO DECEMBER 2013 ACHIEVEMENT CSCs Target for Prop. Target ( April - Dec ) April -SepOct - Dec Total (April - Dec) % Achieved 17 PAYYANUR CSR % 18 THALIPARAMBA % 19 PERDALA CSR % 20 KALANAD CSR % 21 KANHANGAD CSR % 22 CSR MANJESHWAR % 23 MULLERIA CSR % 24 THALASSERY CTO % 25 RAJAPURAM CSC % 26 MATHAMANGALAM % 27 PANOOR CSR % 28 NILESHWAR CSR % 29 CHERUKUNNU CSR % 30 BEEMANADI CSR % 31 TRIKARIPUR CSC % All CSCs % 31

CDMA WLL in MATTANUR Division 1ADAKKATHODE750 2ARALAM1500 3EDOOR750 4IRITTY750 5KADAVATHUR250 6KAKKAYANGAD750 7KELAKAM750 8KILIYANTHARA750 9KOLAYAD750 10KOLOLAM750 11KOTTIYOOR750 12MATTANNUR PERAVOOR750 14SIVAPURAM SIVAPURAM EAST250 16ULIYIL750 17VANIYAPPARA

1.BROADBAND : Action Plan for IV th QUARETER i). New BB Lead Generation in Low Penetration DSLAM Areas through Mini Mela/ Road Show, with Prior IVRS Message, Press Release, Distribution of notice, Prior Visit to Schools / Colleges / Govt & PSU Offices / Private Companies / Temple / Masjid / Church nearer to the DSLAM areas. ii). BB Lead Generation through ‘Personal Marketing Scheme for Employees.’ iii). Pace in provisioning New Broadband connections needs to be increased. iv). Lower Plan BB Customers are required to be brought to Higher Plan. v). Special Drive for bringing back Closed BB Connections. 33

2. Action Plans for Increasing Revenue in IV th Quarter Pursuing all the existing 250 BB Customers (16253) through IVRS and personal calling for upgradation of plans Conducting Special Reconnection and Outstanding Settlement Adalath covering all exchanges in the SSA. With 82 3G sites commissioned, data usage is going to be the high revenue expectations of future. Conducting street melas and educating various data plans and data access method to rural and semi urban masses who are keen to use mobile for browsing to enhance data revenue popularization data252 minimum usages Enhanced IVRS facility with additional 60 channels for continuous information dissemination to customers to reduce disconnections, increase reconnections Customer Retention Cell is involving in high level reconnection activities by conducting special reconnection and outstanding realization meetings in each divisions. Notices were issued to around closed/disconnnected bb users for reconnection/to bring back them through special settlement plan suggesting most suitable plans for their future use. Notices were issued to all disconnected/closed landline customers with arrears to bring back them through one time settlement plans so as to enhance the customer base and revenue Call centres tuned to educate customers for more use of services with ideal plans in all services so that customer attrition is reduced and revenue increased 34

DIVISION EXCHANGE Site name Date 1 Mattannur Mattannur Town Mattanur Kololam MattanurMaloorSivapuram MattanurKeezhoorIritty 5 MattanurUlickal 1MattanurPazhassiAyyallur 2MattanurKakengadAralam Farm 3MattanurIrittyIritty 2 4Mattanur Vilamana 5Mattanur Aralam town Please canvass 3G connections to a befitting extent in all the newly commissioned 3G / 2G BTSs through one or more of the following :  Door to Door to approach in respect of professional Data Users.  Mela in and around all Professional Colleges/ Institutions  Mini Mela in all newly Commissioned 3G BTS Areas.  New CUG among Commerce & Trade Community. NEW 3G BTSs Commissioned During NEW 2G BTSs Commissioned During

GSM : Action Plan for IV th QUARETER i). Pre paid Sale through FRANCHISEEs will be ensured to be increased. ii). Sale through existing DSAs/Shoppe will be ensured to be increased. iii). Inactive Retailers and DSAs are to be identified and made active. iv). Adequate number of additional DSAs to be enrolled. vi).Sale of SIMs on very large scale with Special focus on MNP, through frequent Mela / Road show in all Exchange / New BTS / Low Traffic BTS areas & Professional Institutions. Best Monthly Achievement ( That was in Dec )= Min. Target Set for JAN, FEB & MAR= 3 X

Steps to be taken to increase Data Revenue  Promotion of data STV 139 and Post paid Data Plan 125 which offer 1GB.  Popularise Annual plan 1251 which offer 9 GB, Annual Plan 2299 which offer 18 GB and Annual Plan 3299 which offer 30 GB.  Popularise Data STVs of lower denominations among students - STV 14 for 3 days and STV 40 for 7 days  Popularise Data STV bundled with Mobile TV of denominations 291 and 165 to increase data revenue.  Reduced rates of 3G Data Plans when compared with other operators may displayed at CSCs. 37

9. Very Active Involvement of Employees in GSM Prepaid Sale  182 Spouse/Children of Our Staff have been enrolled as DSAs.  Current Year Turn Out Through them : Rs.78 Lakhs.  48 Employees do CTOPUP SALES under CSR Without Commission. 38

New 2G Site Under Phase-VII Expansion : Tower Ready Sl.no.SITE NAME DIVISION 1Manathana2Mattanur 2KarettaMattanur 3VaduvankulamMattanur 4VeerpadMattanur 5KallumuthirakunnuMattanur 6KaayapanachiMattanur 7ChunkakunnuMattanur 8EdayannurMattanur 39

Mobile Expansion : CANDIDATES SITES NOT AVAILBALE ON LEASE/RENT SITE NAME DIV EXCHANGELAND MARK 1 Kootupuzha Bridge MTRKiliyanthara Near Kootupuzha Bridge 2 Manakai MTRKololamMudakandi 3 MavadyMTRPeravoorMavady 40

LL Revenue Profile of KANNUR SSA : Positive Impact on Withdrawal of Annual Plans Billing details for I Quarter Ending LL ClassNo. Lines BilledTotal Revenue Q1 ( Rs. )ARPU ( Rs.) A40318,45, B64315,13, C24,1843,89,29, D44,1642,38,06, E41,5052,86,28, F2,81,1406,47,63,91477 Total3,92,03915,94,86, Billing details for I Quarter Ending LL ClassNo. Of Lines BilledTotal Revenue Q3 ( Rs. )ARPU ( Rs.) A31116,252, B71814,32, C13,6941,81,05, D47,0972,80,53, E50,4573,87,98, F2,592428,03,85, Total3,71,51916,84,01,

As on DIVISION No. Of Faults Pending for More than 7 Days KANNUR P60 TELECHERY P25 TELECHERY T45 CHERUKUNNU90 PAYYANUR15 KANHANGAD18 KANNUR T27 UPPALA168 TALIPARAMBA65 KAZARGOD129 SRK15 MATTANUR20 NILESWER39 SSA716 42

No. Of Exchanges under Fault of Less Than 7 Days. DivisionAs on SKM MTR PAY KNR T KNG NLS 119 CUU32548 TLY T KNR P24431 TMB22346 KZD11134 UPL02021 TLY P

Exchanges Which are almost consistently below 7 Days Fault Pendency As on As on As on As on As on DET NLSACHIKKANAM BEEMANADI KALICHANADUKAM KADUMENI PERUMBATTA CHITTARIKKAL DETMTRIRITTY KILIYANTHARA ULIYIL ADAKKATHOD KELAKAM KOTTIYOOR POOLAKUTTY DETPAY KOROM DLC RAJAGIRI THIRUMENI PERUVAMBA PERINGOME KAKKARA ETTIKULAM KARIVELLUR MATHIL PALAKODE RAMANTHALI VELLUR RMT NAVY DLC 44

Exchanges Which are almost consistently below 7 Days Fault Pendency As on As on As on As on As on DET NLSACHIKKANAM KADUMENI PERUMBATTA CHITTARIKKAL DETMTRIRITTY KILIYANTHARA ULIYIL ADAKKATHOD KELAKAM KOTTIYOOR POOLAKUTTY DETPAY KOROM DLC RAJAGIRI THIRUMENI PERUVAMBA PERINGOME KAKKARA ETTIKULAM KARIVELLUR MATHIL PALAKODE RAMANTHALI VELLUR RMT NAVY DLC 45

Exchanges Which are almost consistently below 7 Days Fault Pendency As on As on As on As on As on DETSKMARANGAM ARIVILANJAPOYIL PAISAKKARY IRIKKUR AICHERY PAYYAVOOR SREEKANDAPURA M DETTLYMANGATTIDAM DET TMB PATTUVAM 46

CGMT’s direction for improving Quality of Services  Clearence of Faults should be in the order of priority w.r.to A / B / C / D / E / F Classified Customers, based on ARPU.  Pending Faults are available in the Fault Management Module, /CGMT, TM wise with Class Wise / Duration wise.  DE / SDE / JTO / MDF should take the list pending faults of each TM after sorting out Class wise / Duration wise on a daily basis And hand over to TMs for fault clearance in the order of priority.  Faults should be cleared on Sundays & Holidays. 47

Repeat Complaints (LL+BB) Summary in Q3 SSA >= 5 times>= 10 times>= 20 times>= 30 times Q2Q3Q2Q3Q2Q3Q2Q3 ENK CNN CLT PTA TCR KTM QLN TVM ALP MRX PGT CIRCLE

LL Revenue Profile of Kerala Circle : Positive Impact on Withdrawal of Annual Plans Billing details for I Quarter Ending : Land Line ClassNo. Of Lines BilledTotal Revenue Q1 ( Rs. )ARPU ( Rs.) A36843,67,10, B70831,78,86, C1,14,99817,95,11, D3,75,49522,11,78, E3,67,48525,42,88, F20,89,03655,39,46,15988 Total ,26,35,22, Billing details for III Quarter Ending : Land Line ClassNo. Of Lines BilledTotal Revenue Q3 ( Rs. )ARPU (Rs.) A36724,06,09, B75021,71,81, C1,17,53317,86,25, D3,88,36422,94,33, E3,75,30927,52,66, F20,20,19663,89,99, Total ,38,01,15,

LL Revenue Profile of KANNUR SSA : Positive Impact on Withdrawal of Annual Plans Billing details for I Quarter Ending LL ClassNo. Lines BilledTotal Revenue Q1 ( Rs. )ARPU ( Rs.) A40318,45, B64315,13, C24,1843,89,29, D44,1642,38,06, E41,5052,86,28, F2,81,1406,47,63,91477 Total3,92,03915,94,86, Billing details for I Quarter Ending LL ClassNo. Of Lines BilledTotal Revenue Q3 ( Rs. )ARPU ( Rs.) A31116,252, B71814,32, C13,6941,81,05, D47,0972,80,53, E50,4573,87,98, F2,592428,03,85, Total3,71,51916,84,01,

GSM PREPAID SALE : APRIL - DEC (Amt in Lakhs of Rs. ) TARGET ACHIEVEMENT DIV MontlyAPRILMAYJUNEJULYAUGSEPOCTNOVDEC APR - DEC % MTR % CNN T % CNN P % KSZ % PAY % TLY T % SKM % KNG % TMB % CUU % NLS % UPL % TLY P % SSA % 51

Prepaid Revenue from CSCs of Mattanur Division DivisionCSCTARGETAchievement% (Whole Year)Apr- Dec 2013Achievement MTR Mattanur % Peravoor % Iritty % % 52

Faults Pending for more than 7 Days Mattanur Div. Sub DivExchangeBooked datePhone No 1SDEGPRVKAKKAYANGAD : : : : : : : PERAVOOR : : : : : SDOTMTRKOLOLAM : : : : : MALUR : MATTANNUR : : : : :

Expansion of LL Network in HIGH REVENUE POCKETs Apartment / Flat / VillasNo. of RoomsPillar No CABLE required in Metre 100 Pr50 Pr20 Pr 18Hilal Shopping Mall193IZ S & S Shopping Mall, Near Bus Stand, Mattanur International Airport, Mattanur100New Pillar

Details of capturing of ID SSA As on No. of connections Customers Having Id % of Customers having Id THRISSUR ERNAKULAM KOZHIKODE MALAPPURAM PATHANAMTHITTA PALGHAT KOTTAYAM KOLLAM TRIVANDRUM KANNUR ALLEPPEY Total

E – mail Updation Pending : MTR ExchangeDELsPendingPercentage Class wise pending ABCDE/F EDOOR VANIYAPPARA IRITTY KACHERIKADAVU KILIYANTHARA ULIYIL ADAKKATHOD KAKKAYANGAD KELAKAM KOTTIYOOR PERAVOOR POOLAKUTTY KOLOLAM MALUR MATTANNUR PAZHASSI THILLANKERY

Details of capturing of Mobile Numbers SSA As on No. of connections Customers Having Mobile Number % of Customers having Mobile Number THRISSUR ERNAKULAM PATHANAMTHITTA KANNUR PALGHAT KOZHIKODE MALAPPURAM KOTTAYAM KOLLAM ALLEPPEY THIRUVANANTHAPURAM Total

Details of capturing of Mobile Numbers DIVISIONDELsPending % Pendency Class wise pending ABCDE/F KNR % TLY P % KNR T % CUU % KNG % KZD % MTR % NLS % PAY % SRK % TLY T % TMB % UPL % %

Details of capturing of Mobile Numbers ExchangeDELsPending % Pendency Class wise pending ABCDE/F KAKKAYANGAD % KELAKAM % POOLAKUTTY % ARALAM % KOTTIYOOR % PERAVOOR % EDOOR % IRITTY % KILIYANTHARA % ULIYIL % VANIYAPPARA % KOLOLAM % MALUR % THILLANKERY % KACHERIKADAVU % MATTANNUR % ADAKKATHOD % PAZHASSI % MTR %

LANDLINE WORKING STATUS as on 16/01/2014 Total Landline working OG Barred due to Non- Payment7677 IG Barred due to Non- Payment294 Suspend Barred due to Non- Payment25406 Total Disconnection Percentage Disconnection9.30 Active Landline Connections

LANDLINE WORKING STATUS (Division wise) as on 16/01/2014 RankDivision Total Landlines OG barred - NP IG barred - NP Suspend - NP Total Discn % Disconn Active 1DET KSZ DET NLS DET UPL DET SKM DET KNG DET MTR DET PAY DET TMB DET CUU DEP KNR DET TLY DEP TLY DET CNN SSA Total

LANDLINE WORKING STATUS as on 16/01/ MATTANUR Division Div.ExchangeTotal DELOG barred - NPIG barred - NPSuspend - NP Total Discn % DisconnActive MTR KACHERIKADAVU KAKKAYANGAD KILIYANTHARA ULIYIL MALUR EDOOR ARALAM VANIYAPPARA THILLANKERY POOLAKUTTY IRITTY KOLOLAM PERAVOOR KOTTIYOOR PAZHASSI MATTANNUR ADAKKATHOD KELAKAM Division Total SSA Total

BROADBAND LOADING STATUS - as on 16/01/2014 (DIVISION WISE) DivisionTotal Land lines Total Active Land lines Total Broadband Conns BB Penetration DSLAM Spare Cap DET UPPALA DET THALASSERI DET KASARGOD DET KANHANGAD DET SREEKANDAPURAM DET TALIPARAMBA DET NILESWARAM DET MATTANUR DET PAYYANNUR DET CHERUKUNNU DET KANNUR DEP THALASSERI DEP KANNUR SSA Total

BROADBAND LOADING STATUS - as on 16/01/2014 (MATTANUR Division) DivisionExchangeTotal LL DEL Total Active DEL Total Broadband Conns BB Penetration DSLAM Spare Cap MTR THILLANKERY ADAKKATHOD POOLAKUTTY MALUR KAKKAYANGAD ULIYIL KOLOLAM KILIYANTHARA PERAVOOR EDOOR KOTTIYOOR PAZHASSI KELAKAM ARALAM VANIYAPPARA KACHERIKADAVU MATTANNUR IRITTY DET MATTANUR SSA Total

CNN SSA - DIVISIONWISE LANDLINE ORDERS ANALYSIS DivisionPendingTNFTotal0-7 Days 7-30 Days 1-3 Months 3-6 Months 6-9 Months 9-12 Months 1-2 Years KASARAGOD TELLICHERRY TELLICHERRY T DET KANNUR UPPALA CHERUKUNNU TALIPARAMBA TELLICHERRYTELLICHERRY P MATTANNUR DEP KANNUR KANHANGAD PAYYANNUR SRSRK NILESWAR

PENDING NPC WORK ORDERs EXCHPending TNFTotal0-7 Days 7-30 Days 1-3 Months 3-6 Months 6-9 Months MATTANNUR PERAVOOR ARALAM IRITTY

Percentage of Reconnection against OGB in Kerala Circle (As on ) 67

68 ERCS 2013'14 - PERFORMANCE OF GROUPS (as on ) Sl. No.GroupTarget Points Points Achieved Achieved (%) Revenue 1DGMMKTG DGMF DETSKM DETCNN DETMTR DETCUU DETUPL DETPAY DETKNG DEPKSZ DETNLS DETTLY DETTMB DEPKNR DEPTLY DGMA Total

69 ERCS - Product / Service Marketed – Mattanur Division Product / ServicePointNo. of conns.Total Points LL / PCO1183 Reconnection1168 New BB (<500)187 New BB (>500) Mobile conns12004 MNP WiMAX428 Data Card212 DSA Regn339 BB Plan change OS dues collection155 Staff C-Top-up1000 Total4981

70 Sl. No.OfficeName & DesgnPoints 1SDEKLKSUMEESH C S,TTA573 2SDEGPRVJOSEPH.MV,TM400 3SDEGPRVVIJAYAN.K,SR. TOA334 4SDEKLKPAULSON GEORGE,JTO245 5SDEGALMMANOJKUMAR.V.K,JTO223 6SDOTMTRSIYAD K.P.,JTO200 7SDEIDITYCHANDRAN TTA192 8SDEKLKMOHANAKUMAR.TM189 9SDEIDITYDAMODARAN V V,TM178 10SDEKLKPRAKASHAN.K,TM150 11SDOTMTRRAJIL KANTH.P,TM149 12SDEGITYNARAYANAN K M,JTO137 13SDOTMTRJAYAPRAKASH,TTA134 14DETMTRABHIMANUE,SR. TOA127 15DETMTRPHAREED M K,SDE116 16SDEGPRVANTONY.MV,TM88 17SDEGITYJANARDHANAN K V,TM82 18SDEGPRVSEBASTIAN C J,SR. TOA81 19SDEIDITYVINOD KUMAR M,JTO66 20SDOTMTRSHAJU. M.K.,TM66

71 Sl. No.OfficeName & DesgnPoints 21SDEGITYDEVADASAN K,TM63 22SDOTMTRREMESHAN.C.M,TM63 23SDOTMTRMANOJ KP,TM57 24SDEKLKSREEDHARAN.O,TM56 25SDEGALMMOHANAN.P,TM53 26SDEGPRVMATHAI V K,TM53 27SDOTMTRSANALKUMAR. A.K.,TM51 28DETMTRBIJESH KUMAR P,SDE45 29SDEGITYJAYAPRAKASHAN K,TM45 30SDEGPRVRAJEEVAN VK,TM41 31SDEGALMMANOJ K.P,TM38 32SDEKLKMANOHARAN P.V,TM38 33DGMCHACKOCHAN M P,SDE37 34SDEGPRVHAREENDRAN.O,TM34 35SDOTMTRKUNHIKANNAN. E.C.,TM33 36SDOTMTRPRAKASHAN. P.,TM33 37SDEGPRVSREENIVASAN PK,TM32 38SDEGITYDEEPAK C K,TTA31 39SDOTMTRNARAYANAN. P. II,TM31 40SDEGITYBALAKRISHNAN,TM30 41SDEKLKMATHEW SEBASTIAN,TM30

72 Sl. No.OfficeName & DesgnPoints 42SDOTMTRRENJU KRISHNAN,JTO29 43SDOTMTRPURANDARAKSHAN,TM28 44SDEGALMBALAKRISHNAN.T,TM24 45SDEGPRVMOHANAN.K 1,TM24 46SDEGALMRAJEEVAN.N,TM23 47DETMTRSURENDRAN.C.P,SDE21 48SDEGITYKISHORE KUMAR T,TM21 49SDOTMTRVINOD KUMAR. M.K.,TM21 50SDEGALMJYOTHI JAWAHAR,TTA19 51SDOTMTRRAJAN. K.V. I,TM17 52SDEGITYASOKAN T,TM15 53SDOTMTRASOKAN V,TTA14 54SDEGITYRAJAN V,TM13 55SDOTMTRSURESH BABU. P.,TM13 56SDEGALMSASEENDRAN.K.K,TM12 57SDEGITYRADHAKRISHNAN A,TM11 58SDEIDITYPARVATHY M P,SR. TOA10 59SDOTMTRSATHYAN,DRIVER10 60SDEGALMRAJAN.P III,TM9 61SDEIDITYVILASINI.K.K,SR. TOA8 62SDEKLKKRISHNAN.KM,TM7 63SDEGPRVSIVADASAN TK,TM3 64SDECMLPREMAVATHI.C,SR. TOA2 65SDOTMTRVALSAN. N,TM2 66SDOTMTRPRAMOD KUMAR K,TM1

Thank You 73