Library Volunteers Training Module 5 – Site Prep and Going Live

Location Expected Access Methods Equipment, Media, and Supplies Safeguarding Equipment and Data Checklist! Follow-Up and Data Reporting Guidelines Going Live !

Choose Appropriate Place – Quiet, but able to talk – Semi-Private is ideal – Open access to materials, but maybe an “outer zone” 1 st, then target materials Stay in touch with Library Staff – Study “traffic flow,” maybe adjust location – Ensure your comfort and safety Location

In-Person 1 st, Whenever Possible Best able to assess and address specifics Learn from the Veteran Print Media Resource Book (Always!), Flyers, Brochures CalVet Reintegration Form (Paper, if they wish) Electronic Media Go to websites with the veteran Interact while they are browsing Print things out as reminders (as supplies are available) Expected Access Methods

Follow Library Policy for Computer/Printer If Laptop, ensure security protocol in place Monitor Print Supplies for Restocking Check w/Library Staff and/or CalVet for more Data Protection No personal info retained locally on computer Reintegration Forms, if manually filled out Make sure veteran takes personal papers with him/her Safeguarding Equip/Data

Single-Source “Roadmap” to help your veterans Starts with Critical Needs check (Crisis?) Continues through “Assess-Categorize-Guide” flowchart Online Resource Links on the Back You can personalize for your Location (Nearest CVSOs, VetCenters, Clinics, Non-Profits, etc.) CHECKLIST

RESOURCES

Library System will determine which numbers/milestones should be reported for grant support to CA Research Bureau/State Librarian’s Office Tallies should be taken when forwarding paper CalVet Reintegration Forms CalVet can assist when vets complete online Reintegration Forms May want to keep a basic customer clipboard (count of veterans/visit dates) Follow-Up and Data Forwarding

1.You are here to provide a caring experience 2.You only need to provide basic guidance/direction 3.A friendly start to a veteran’s search will make all the difference! 4.Listen – Assess – Educate – Direct to Next Path! o Know how to contact nearest CVSO, and CalVet LINC 5.Have Fun!! What do I need to Remember?

1.What are some good techniques to use when making initial contact with a veteran at your site? 2.Which forms of print media are best to present to any veteran as a first offering? 3.T/F? You should keep some kind of log or tally of veteran visits and specific assistance you’ve rendered. Going Live - Quiz