HOSPITALITY CARPET CARE PROGRAM Presenter’s Name Title of Presenter Month xx, 20xx

Clean, Spot Free and Fresh Smelling Carpets

Revitalize ™ Carpet Care Program  Bring guests back by making a great first impression  Attract more guests by providing clean and spot-free carpets  Consistently achieve high satisfaction ratings from guests with carpets that always look their best

Challenges Image is Everything Clean, Spot-Free Carpets Your commitment to a superior guest experience may be impacted by:  Unappealing carpet spots and stains in guest rooms and public spaces  High traffic areas look dull, worn-out and dirty  Expensive and time consuming restorative cleaning decreases carpet life span  Maintaining carpets can be time consuming, labor intensive and disruptive  Training staff on proper carpet care procedures is difficult to coordinate and complete  In-house versus out-sourcing

Solutions Solutions for Every Carpet Challenge  Effective solutions to remove common and unknown spots and stains  Bring back a bright, uniform appearance to high traffic carpet areas with minimal downtime  Delay expensive restorative cleaning with encapsulation technology  Proper chemistry and procedures for daily, interim and restorative maintenance  On-site training, regular visits and comprehensive bilingual and customizable QuikSteps+ training program  Ability to customize a carpet program to fit in-house or out- sourcing needs based on your property

Revitalize Your Carpets and Your Image  Complete carpet care solutions  Best-trained service team  Most effective & innovative chemistry  Comprehensive training program to optimize your results  Customizable program to meet all your needs In-house vs. out-sourced Dispensed & non-dispensed

Carpet Care Maintenance Cycles Increasing Cost

Third Party Certifications  Wool Safe - WoolSafe approved carpet care products have been independently and scientifically tested and are safe and effective for cleaning and maintaining wool and wool-rich carpets and rugs.  Carpet & Rug Institute - The CRI Seal of Approval program identifies effective carpet cleaning solutions and equipment that clean carpet right the first time and protects a facility’s carpet investment.  Green Seal™ - A product or service has been tested and meets rigorous, science-based environmental leadership standards, that it has been evaluated without bias or conflict of interest and certified to be better for human health and the environment.

Achieve High Satisfaction Ratings with Clean and Spot-Free Carpets  Challenge Red wine, coffee, tea, juice stains, unknown spots Gum Vomit, urine Rust spots Grease, oil deposits, tar  Solution Revitalize ™ Miracle Spotter Revitalize ™ Gum Remover Revitalize ™ Enzyme Spotter and Odor Eliminator Revitalize ™ Rust Spotter Revitalize ™ Multi-Purpose Solvent Spotter Daily Maintenance

Freshen Up Your High Traffic Areas  Issue Carpet appearance starts looking non- uniform throughout property High traffic areas appear dirty and soiled Closing down areas Additional expensive restorative cleaning Cleaning sustainably  Solution Low moisture method dries to an encapsulated crystal and prevents it from reattaching to the carpet fibers Minimum downtime - less than one hour dry time Brightens and freshens high traffic areas Safe for most wool and synthetic carpets Delays time between restorative cleaning Use with encapsulation equipment Interim Maintenance Revitalize ™ Encapsulation Carpet Cleaner

Freshen Up Your High Traffic Areas  Challenge Carpet appearance starts looking non- uniform throughout facility High traffic areas appear dirty and soiled Additional expensive restorative cleaning Cleaning sustainably  Solution Spin bonnet cleaner absorbs dirty solution onto the pad Dries non sticky, but takes longer than low moisture method Green Seal ™, Carpet & Rug Institute and WoolSafe certified. For use with conventional spin bonnet machines Interim Maintenance Revitalize ™ Carpet & Upholstery Prespray Cleaner

Keep Your Carpets Looking New  Challenge Pretreatment for high traffic soiled areas prior to extraction Effective chemistry cleans all carpet types and upholstery Damage to carpets during cleaning process Cleaning sustainably  Solution Fast-drying chemistry removes grease and common soils (CRI) Safe for most carpet types and upholstery (WoolSafe) Reduced packaging waste (Green Seal™) Sustainable (Green Seal ™ ) Dispensed and non-dispensed options to meet all needs Restorative Maintenance Revitalize ™ Carpet and Upholstery Prespray Cleaner

Keep Your Carpets Looking New  Issue Deep cleaning solution to remove embedded dirt and soil when carpets no longer respond to daily and interim cleaning Effective chemistry cleans all carpet types and upholstery Damage to carpets during cleaning process Cleaning sustainably  Solution Superior chemistry with excellent penetration, soil lifting and cleaning performance (CRI) Safe on most carpet types and upholstery (WoolSafe) Reduced packaging waste (Green Seal ™ ) Sustainable Chemistry (Green Seal ™ ) Dispensed and non-dispensed options to meet all needs Restorative Maintenance Revitalize ™ Carpet and Upholstery Extraction Cleaner

Keep Your Carpets Looking New  Challenge Multiple products for prespray and extraction Damage to carpets during cleaning process Clean synthetic carpet and upholstery  Solution Dual-action product with effective chemistry for spotting and extraction (CRI) Designed for synthetic carpet types Portable – no dispenser needed Restorative Maintenance Revitalize ™ Perfusion Carpet & Upholstery Cleaner

Keep Your Carpets Looking Clean and Fresh  Challenge Neutralize malodors Repel oil and water-soluble stains Reduce need to empty recovery tank to improve operational efficiency Eliminate browning caused by water staining and over-wetting  Solution Revitalize ™ Rug and Room Deodorizer Revitalize ™ Anti-Soil Treatment Revitalize ™ Defoamer Revitalize ™ Non-Browning Treatment / Neutralizer Rinse Additional Solutions

 A comprehensive approach that can help you conserve resources, improve safety and reduce waste.  Providing sustainable solutions that go beyond green to help you create a cleaner, safer, healthier environment. The Ecolab Total Impact Approach To Sustainability

Energy:  Reduces energy consumption by extending time period between energy intensive extraction process Water:  Reduces water consumption by reducing need for frequent extractions Safety:  Environmentally responsible, highly effective solutions  Concentrated dispensed product  Reduced processes mean reduced labor  Reduced chemical consumption Waste:  Product design minimizes packaging waste Revitalize ™ Carpet Care Program Extends The Time Between Extractions, Helping You Conserve Water, Energy And Labor Resources Sustainable Carpet Care

The Ecolab Floor Care Program Approach to Sustainability  Solutions that reduce labor and number of strip out processes  Concentrated products that can be shipped using substantially less fuel

The Ecolab Floor Care Program Approach to Sustainability  Solutions that reduce labor and number of strip out processes  Concentrated products that can be shipped using substantially less fuel  Environmentally responsible and effective ingredients  Controlled dispensing  Staff training and support

The Ecolab Floor Care Program Approach to Sustainability  Solutions that reduce labor and number of strip out processes  Concentrated products that can be shipped using substantially less fuel  Environmentally responsible and effective ingredients  Controlled dispensing  Staff training and support  No-rinse product formulations  Solutions that reduce number of strip out processes

The Ecolab Floor Care Program Approach to Sustainability  Solutions reduce labor and number of strip out processes  Concentrated products can be shipped using substantially less fuel  Environmentally responsible and effective ingredients  Controlled dispensing  Staff training and support  Renewable materials  Product designs that minimizes packaging  Collapsible, dissolvable, recyclable technology  No-rinse product formulations  Solutions reduce number of extractions

Revitalize ™ Carpet Care Training  Onsite, in-service training planned with management and supervisory staff (safe chemical handling, safety information review, product application and procedure training)  Certification training  Color-coded product range designed to reinforce product choice and procedure training  Training documentation on service delivery reports with recommendations for follow-up and reinforcement by management  Training on all new products and equipment  Graphic wall charts and multilingual procedure charts  Technical service support including water quality, surface analysis, and product compatibility Proven Training Program Increases Employee Productivity And Ensures Consistent Results

Oasis Pro™ Colors of Clean training  Comprehensive training system includes video, binder, cards, certificates and more  Program uses color-coded, illustration based system and includes procedure  Instruction in 7 languages  Emphasis is on procedures and safety  Knowledge helps optimize cleaning process and chemical use  Closes language barrier for easier training and reference  Coordinates products with dispensers with tools to emphasize proper procedures and safety Ecolab Benefits: Customer Benefits:

Partner with Ecolab… Revitalize Your Carpets and Your Image  Complete carpet care  Customizable program to meet the unique needs of your property  Best-trained service team helps match the right solution and the right process to the issue at hand  Comprehensive training program to optimize your results  Highly effective, operationally efficient and sustainable chemistry

The Ecolab Advantage  Revitalize ™ carpet care program developed to increase guest satisfaction and operational efficiency  Regular service to evaluate program results, minimize the environmental impact of your facility, address training needs and ensure program effectiveness  360º of Protection Program solutions designed to address the needs of each facility through products, dispensing systems, training and service Solutions Delivered