Etiquette for Globetrotters By: Joseph Naldo

On entering a country, Ask what is forbidden; On entering a village, Ask what are the customs; On entering a private house, Ask what should not be mentioned. - Chinese Proverb

Communication The art of effective communication goes beyond written and oral communication The way you say things and the gestures you use can send a message that speaks LOUDER than words Being aware of how you are saying things is especially important when travelling and conduction business abroad amid unfamiliar customs

The Story of an American Visiting Tunisia After asking some locals for directions to the bus stop, the American gave the locals the “OK” sign The locals looked at the American with horror and disgust! In Tunisia, the gesture for “OK” is equivalent of giving someone “The Finger”

Etiquette When in a foreign country, study the customs and the mannerisms Gestures that are innocent enough in North America have drastically different meanings in other cultures, and vice versa. Example: Japan Complimenting a skilled co-worker can be a mistake. The Japanese culture strives toward uniformity Therefore, it is considered rude and inappropriate to single out individuals, even if its well-intended

Etiquette in other Countries Australia Australians generally do not like to talk business during leisure hours and avoid making class distinctions. When riding alone in a taxi, it is considered polite to sit in the front seat with the driver China When Dealing with business associates in China, remember that the Chinese people place a great deal of emphasis on trust and mutual connections. Always use a person’s proper title

Etiquette in other Countries England In general, the English are a reserved people for whom manners are important. A handshake is the most commons form of a greeting. When visiting, guests bring a gift such as chocolate or flowers. Sending a thank-you note is also considered appropriate. France The French are very proud of their culture, heritage, and way of life. They expect visitors to have some knowledge and appreciation of the French culture Therefore, foreign visitors should not bring wine as a gift unless they are certain it is of high quality

Etiquette in other Countries Hong Kong When doing business in Hong Kong, showing respect is paramount. You must show respect to gain respect. Trustworthiness is a point of pride therefore, it is common to apologize when asking for a written contract, even though written contracts are recognized as standard practice. Avoid using the colors blue and white in a presentation material as they represent death and morning Russia Russians shake hands firmly when they meet While this is frequently done, pointing with the index finger is considered impolite. Russians enjoy giving and receiving gifts. Guests usually bring the host a gift of flowers, food, or vodka, although is not expected

Conclusion Next time you travel: Study the customs and the people of the place to which you are travelling When on an important business trip, communication is of the essence Especially when a large amount of money is involved and at stake

Questions? Thank You!

Works Cited Hansson, Tomas. "Writer's Block, Essay, Etiquette for Globetrotters - Spring 1999." Writer's Block - The Web Resource for Communication Professionals. Web. 26 Oct