Integration of Kuala Lumpur’s Public Transport Presentation by: Mr Integration of Kuala Lumpur’s Public Transport Presentation by: Mr. Nor Hassan Ismail, Senior General Manager, Rangkaian Pengangkutan Integrasi Deras Sdn Bhd (RAPID KL)

Subjects to be Covered 2 RapidKL – Creation and Organisation Bus System - Improvements RapidKL Common Ticketing Network Restructuring –Integration of Rail and Bus Inter-Modal Common Ticketing Future Expansion and Challenges

RapidKL – Creation and Organisation 3 Public transportation is critical to the economy of Malaysia and to the Klang Valley in particular Therefore the Government has established RAPID KL which is the result of merging four separate operations STARline LRT PUTRAline LRT Intrakota Bus Cityliner Bus Launch announced by MOF II in November 2004 RAPID KL Management in place since February 1, 2005 You will remember the press conference held by MOF II TanSri Mhd Yacoub Nor in November outlining the above arrangement Now that management is in place time to get acquainted and share with you our views and intentions

RapidKL – Creation and Organisation 4 RAPID KL has been conceived as an Operator, thus not owning the assets SPNB, owned 100% by the Government, owns the assets RAPID KL, also owned 100% by the Government, maintains and operates the assets An operating agreement governs the relationship in detail for a period of 10 years The Government will regulate the industry through its agencies Government SPNB RAPID

AN OVERVIEW OF CURRENT RAIL OPERATIONS 6 TERMINAL PUTRA GOMBAK NORTH Taman Melati Taman Melati Wangsa Maju Wangsa Maju Sri Rampai Sri Rampai Sentul Setiawangsa Setiawangsa Sentul Timur Titiwangsa Jelatek Jelatek Dato' Keramat Dato' Keramat Rawang Dang Wangi Dang Wangi Damai Damai KLCC KLCC Ampang Masjid Jamek Kampung Baru Kampung Baru Kampung Baru Ampang Park Ampang Park Pasar Seni Miharja KL Sentral Bangsar LEMBAH SUBANG DEPOT Taman Bahagia Taman Bahagia Asia Jaya Asia Jaya Taman Jaya Taman Jaya Abdullah Hukum Abdullah Hukum Kelana Jaya Kelana Jaya Taman Paramount Taman Paramount Universiti Universiti Kerinchi Kerinchi Seremban SOUTH Sri Petaling Port Klang KLIA

RapidKL – Creation and Organisation –Combined Network 7 RAIL OPERATIONS Kelana Jaya line LRT (formerly PUTRA) Sri Petaling & Ampang lines LRT (formerly STAR) 2 mil. passengers per week - 310,000 passengers per day 54 Km. track, 56 stations Kelana Jaya Line LRT fully automated trains every 3 minutes at peak Sri Petaling & Ampang Lines LRT, electric train every 2.8 minutes at peak BUS OPERATIONS Some 1.3 mil. passengers per week - 180,000 Passengers per day Across 98 Stage, 38 Feeder and 15 City Shuttle bus lines 500 buses in service Two major workshops Twelve depots

RapidKL – Creation and Organisation 8 RAPID KL MISSION STATEMENT RAPID KL is a customer-oriented, result-driven organization employing dedicated and professional staff committed to providing safe, effective and efficient public transportation in the Klang Valley through an integrated system of rail and bus services

RapidKL – Creation and Organisation 9 Key Mission: Integrated transport system The key mission given to RAPID KL Management is to provide an integrated public transport platform for the Klang Valley To achieve this we will integrate bus and rail operations and enhance the entire network with new network strategies Simultaneously we will provide an integrated ticket system allowing passengers to move freely between bus and rail networks

RapidKL – Creation and Organisation 10 CEO Executive Board Finance Corporate Communications IT Safety & Health Legal Security Facilities & Services Internal Audit COO Bus COO Rail CMO HR Central Purchasing Engineering Operations Engineering Operations Marketing

RapidKL – Creation and Organisation 11 FEEDBACK LOOP Develop product Pricing strategy Distribution Mgmt Obtain feedback Product Development Revenue Mgmt Sales Channel Mgmt Mobility Mgmt A consumer-centric process to establish feedback loop for continuous improvement Product Development develops and manufactures products Revenue Management determines the price of the product Sales Channel Management distributes the product Mobility Management gauges the response of consumers to the products through obtaining feedback

BUS SYSTEM IMPROVEMENTS -SCHEDULED ROUTE BROCHURE. 12

RAPIDKL COMMON TICKETING -MONTHLY TRAVEL CARDS 13 RAPID KL INTEGRATED LRT & BUS SYSTEM RAPID KL INTEGRATED LRT SYSTEM RAPID KL BUS SYSTEM RAPID KL BUS SYSTEM - CONCESSION

Network Restructuring – Integration of Rail and Bus 14 Concept based on integration of rail and bus Rail acts as backbone, bus to feed and supplement Highly efficient network approach rather than line approach Local pickup shuttles pick up passengers and feed into rail or bus trunk lines Trunk lines move passengers into city hubs City shuttles and rail feed passengers to final destinations Basic strategy: provide downtown with completely overwhelming service and then get driver to leave car behind in successive stages, first at Hubs then at trunk-line, then at home.

NEW KLANG VALLEY INTEGRATED PUBLIC TRANSPORT NETWORK CONCEPT 15 Bus Network Redesign To introduce 3 types of service that will link every part of Klang Valley: Local Shuttle service that feeds passengers from residential areas to main routes. Trunk Line service that receives passengers from local shuttle service and transports them to city hubs (limited stops). City Shuttle service that provides access to the CBD. TITIWANGSA KLCC SENTUL TIMUR TERMINAL PUTRA AMPANG KL SENTRAL KELANA JAYA PORT KLANG KLIA SEREMBAN PASARAKYAT SHAH ALAM PUCHONG LEBUHRAYA PERSEKUTUAN JLN KLANG LAMA JLN CHERAS JLN IPOH JLN PAHANG JLN AMPANG KAJANG PANDAN HULU KELANG CITY CENTRE TRUNK SERVICE CITY FEEDER TRANSIT FEEDER MIDDLE RING TRUNK SERVICE OUTER RING TRUNK SERVICE PUTRA/STAR LINE ERL/ COMMUTER/ MONORAIL CITY HUB STOP / TERMINAL SG BESI CHAN SOW LIN PANDAN INDAH MALURI PWTC CHERAS RAWANG BANGSAR JLN SG BESI PETALING SALAK SOUTH SRI PETALING

City Shuttle 16

Inter-Modal Systems in the Klang Valley 17 RAPID KL consists of Ampang/Sri Petaling LRT Line Kelana Jaya LRT Line Stage and Feeder Bus Bus map here You will remember the press conference held by MOF II TanSri Mhd Yacoub Nor in November outlining the above arrangement Now that management is in place time to get acquainted and share with you our views and intentions Other Public Transport Rail Operators KTMB Monorail ERL

Inter-Modal Common Ticketing 18 Current Ticketing System for Rail and Bus Operators: Magnetic Tickets are not in inter-operable format to all Rail and Bus Operators Paper based ticket is not an automated ticket media “Touch n Go” Stored Value Card is the only common ticket that is able to be used to all Rail and Bus Operators Ticketing System by ‘overlay’ technique You will remember the press conference held by MOF II TanSri Mhd Yacoub Nor in November outlining the above arrangement Now that management is in place time to get acquainted and share with you our views and intentions

Inter-Modal Common Ticketing Inter-Modal Common Ticketing 19 RAIL OPERATORS COMMIT TO TOUCH ‘n GO AT ALL STATIONS

Inter-Modal Common Ticketing 20 Stored Value ‘Touch n Go’ implementation RAPID KL Kelana Jaya LRT Line (1998) RAPID KL Ampang and Sri Petaling LRT Lines (2004) KTMB (2005) Monorail (2005) ERL (2005) RAPID KL Stage Buses (2006) You will remember the press conference held by MOF II TanSri Mhd Yacoub Nor in November outlining the above arrangement Now that management is in place time to get acquainted and share with you our views and intentions

Future Expansion and Challenges – LRT System 21 Fleet Expansion Project Tender invitation stage for additional 88 vehicles for the Kelana Jaya Line LRT – expected delivery within 3 years. Areas Under Consideration for LRT New Alignments: Kelana Jaya Line Kelana Jaya to Subang Jaya/USJ (First Priority) University/Asia Jaya to One Utama Shopping Centre – Kota Damansara Ampang & Sri Petaling Line Sri Petaling to Sunway Tasik Selatan to Bandar Tun Hussein Onn Sentul Timur to Kepong/Bandar Baru Selayang

Future Expansion and Challenges – Bus System 22 Bus network to extend to new townships Bus network to expand to feed extensions to LRT systems Bus service frequency to increase to basic 15 minutes on all routes outside the city centre Bus fleet increased by 200 new buses in 2005 Bus fleet planned to increase by 600 new buses in 2006 By 2008 bus fleet will be 2,500 buses We have strong support from Government for the provision of the new buses

Key Performance Indicators 23 Our Mission is to provide integrated public transportation in the Klang Valley. The Government has generated KPIs for RAPID, also as basis for granting us an Operating Agreement, to evaluate how well we do that. We will be judged by independent outside measurement of performance We will be transparent to the public as well and invite direct dialogue with all parties concerned.

THANK YOU