1(22) VTT Automation Turku School of Economics and Business Administration Finnish Institute of Occupational Health Tampere University of Technology Modern Risk Management Tools for SMEs

2(22) Contents The problem3 The need for systematic tools4 RM tools and information5 Starting points6 Phases of the project7 Preliminary Study Phase Participating SMEs10 SMEs11 Phase New development projects13 Risk Management products14 Types of RM tools15 Risk Management Tools16 Use of RM tools in SMEs17 Vulnerability analysis18 Personnel risks19 Business risks20 Product risks21

3(22) The problem ”SMEs, in particular, have great difficulties meeting existing quality and safety requirements” Research study covering 840 EU and EEA companies (Anfor)

4(22) The need for systematic tools For risk management in small and medium sized companies is self-evident  Rapid change in technology, production networks and business environment  Increasing demand of self-control by safety authorities in Scandinavia  Large companies require formal quality, environment and safety management systems from their contractors

5(22) RM tools and information Set of RM Tools for SMEs Per- sonnel Busi- ness Pro ‑ duct Expert Network Basic requirements Vulnerability analysis Training and consulting services

6(22) Starting points  Current risk management tools tailored for SMEs  Product family for risk management  Extensive assessment of risks  Involvement of personnel in risk management

7(22) Phases of the project  Initiative 1994  Preliminary study 1995 Development of the Risk Management Tools Phase 1: 9/ /98 Computer support for the Risk Management in SMEs Phase 2: 1/99 - 6/2000

8(22) Preliminary Study 1995  Questionaire for SMEs  Interview of SMEs and experts  Review of RM tools and literature The most critical risks according to SMEs

9(22) Phase  Development of the set of risk management tools for SMEs  Training for 650 persons in 106 SMEs  Training for 117 RM experts  Expert network  Over 60 articles  Over 80 presentations for alltogether participants  1,1 MECU  17,6 man-years

10(22) Participating SMEs  Metal, electric, woodprocessing, rubber, food etc industry  Bookkeeping, real estate, engineering office etc service companies  Restaurant, shops etc trading companies Training for 650 employees in SMEs and 117 RM experts Over 50 companies in the RM expert register

11(22) SMEs  Less than 250 employees  Annual turnover less than 40 MECU or an annual balance sheet of no more than 27 MECU  Less than 25% owned by non-SMEs  Emphasis on small companies  Industry, trade and services

12(22) Phase  Development of computer support for the tool set – RM tools to the Web  New development projets  Training: SMEs and RM experts  Marketing

13(22) New development projects  Environmental risks  Liability and contract risks  New working and info cards also dealing with  Business interruption risks  Transportation risks  Data and computer risks  Fire risks  Criminal risks

14(22) Risk Management products  Risk Management Tools  Basic Risk Management Package  Trainer’s Folder

15(22) Types of RM tools  Guide booklets  Working and info cards  Workbooks  Directories: literature and experts

16(22) Risk Management Tools

17(22) Use of RM tools in SMEs  Problem oriented activities  Development of risk management practices  Training of RM basics  Evaluation of RM practices  Vulnerability analysis  Legislation  Work on different types of risks  Business, personnel and product risks  Use of RM experts  Groupwork  Systematically  Documention  Follow-up

18(22) Vulnerability analysis

19(22) Personnel risks

20(22) Business risks

21(22) Product risks

22(22) Development team VTT Automation Finnish Institute of Occupational Health Tampere University of Technology Turku School of Economics and Business Administration Participants Insurance Companies Federation of Finnish Insurance Companies Federation of Accident Insurance Institutions SMEs Federation of Finnish Enterprises Ministry of Social Affairs and Health Ministry of Trade and Industry Federation of Bookkeeping Companies Finnish Work Environment Fund The Central Organisation of Finnish Trade Unions Finnish Confederation of Salaried Employees Confed. of unions for Academic Professionals in Finland Confederation of Finnish Industry and Employers Risk Management in Northern Finland -project