Confidential Rapid Troubleshooting for Data, VoIP, and Video Sales Training

Three License Models Perpetual License  Customer purchases, owns, and manages installation Managed Service License  MSP purchases license and manages installation on behalf of customer, provides notification of discovered issues Network Assessment License  One month “rental” of the software to assess network conditions prior to a VoIP deployment PathSolutions 2

Two Products PathSolutions Network Performance Manager  Core package focuses on solving problems on data networks Performance on every link NetFlow module (unique offering) PathSolutions VoIP Performance Manager  Adds specific capabilities for rapid VoIP troubleshooting Call Simulator Call Path map report Phone locator report PathSolutions 3

Sales Cycle: Duration & Contact SMB  2-3 weeks  IT Manager SME  1-2 months  IT Director/Network Manager Enterprise  days  CIO/Network Director/Director of VoIP Services PathSolutions 4 Duration exception: If the customer has a serious network problem, this may be reduced to 2-3 weeks.

Sales Cycle: Process Prospect  Anyone running a network  Any vertical PathSolutions 5

Sales Cycle: Process Prospect Qualify  Any customer that has “network gremlins” and a desire to solve the problems  Budget source: Network Operations PathSolutions 6

Sales Cycle: Process Prospect Qualify Pitch  Elevator pitches  pitches  Flash demos  Flash videos  Powerpoint presentations  ROI PathSolutions 7

Sales Cycle: Process Prospect Qualify Pitch Quote  Network Manager or VoIP Manager?  Number of interfaces/phones on the customer’s network? PathSolutions 8

Sales Cycle: Process Prospect Qualify Pitch Quote Close PathSolutions 9

Sales Cycle: Process Prospect Qualify Pitch Quote Close Follow-up  Professional services add-on  Annual support renewals PathSolutions 10

Sales Aids  Customer PowerPoint presentations  Elevator pitches  pitches  ROI Document/Value Proposition  Positioning Document  Competitive Document  Customer Flash presentations/videos  PDF Marketing slicks PathSolutions 11

Summary PathSolutions 12 The offerings cover three major areas:  As a “Gateway” to get you in to new accounts and establish a trusted relationship  As an easy add-on sale to all VoIP offerings  As a quick follow-on sale to existing customers Nobody else has a solution so easy to implement and get to the root causes of problems.