CSI-09 COMMUNICATION TECHNOLOGY E-COMMERCE AUTHOR: V.V.SUBRAHMANYAM
WHAT IS E-COMMERCE? E-Commerce can be defined as a modern business methodology that addresses the needs of organizations, merchants and consumers to cut costs while improving the quality of goods and services and increasing the speed of service delivery.
FEATURES OF E - COMMERCE E-Commerce is associated with the buying and selling of information, products and services via computer networks Key element is information processing Facilitates new types of information based business processes for reaching and interacting with customers
INFORMATION SUPERHIGHWAY (I-WAY) A myriad of computers, communication networks, and communication software forms the nascent Information Superhighway (I-Way).
CONSUMER ORIENTED E-COMMERCE APPLICATIONS ENTERTAINMENT MOVIES OF DEMAND VIDEO CATALOGING INTERACTIVE ADS MULTIUSER GAMES ON-LINE DISCUSSIONS
CONTD… FINANCIAL SERVICES AND INFORMATION HOME BANKING FINANCIAL NEWS
CONTD… ESSENTIAL SERVICES HOME SHOPPING ELECTRONIC CATALOGS TELEMEDICINE REMOTE DIAGNOSTICS
CONTD… EDUCATION AND TRAINING INTERACTIVE EDUCATION VIDEO CONFERENCING ON-LINE DATABASES
PILLARS SUPPORTING E-COMMERCE APPLICATIONS PUBLIC POLICY: To govern such issues as Universal access, privacy and information pricing TECHNICAL STANDARDS: To dictate the nature of information publishing user interfaces, and transport in the interest of compatibility across the entire network.
TYPES OF E-COMMERCE BUSINESS-TO-BUSINESS ECOMMERCE BUSINESS-TO CONSUMER ECOMMERCE INTRA-COMPANY ECOMMERCE
IMPLEMENTATION OF ECOMMERCE AWARENESS TRAINING BUSINESS ANALYSIS REQUIREMENTS ANALYSIS DESIGN IMPLEMENTATION INTEGRATION AND VALIDATION MAINTAENANCE
SYSTEMS OF PAYMENTS IN ECOMMERCE CREDIT CARD BASED SMART CARDS ELECTRONIC PURSES DIGITAL OR ELECTRONIC CASH ELECTRONIC CHEQUES ELECTRONIC WALLET