Communication is More than Just Talk, Talk, Talk… Based on: E.G. Sebastian’s Book Communication Skills Magic www.CommunicationSkillsMagic.com.

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Presentation transcript:

Communication is More than Just Talk, Talk, Talk… Based on: E.G. Sebastian’s Book Communication Skills Magic

Successful Communication Starts with Great Listening Skills God/Nature gave us two ears and one mouth for a good reason: listen twice as much as you talk God/Nature gave us two ears and one mouth for a good reason: listen twice as much as you talk Don’t interrupt the other speaker – especially not with unrelated topics Don’t interrupt the other speaker – especially not with unrelated topics Listen to what is being said; do not try to think of what you’ll say next Listen to what is being said; do not try to think of what you’ll say next Keep your comments related to the topic of discussion. Keep your comments related to the topic of discussion.

To be an Effective Communicator You Need to Understand Your Personality Style & the Personality Styles of Those Around you The simplest, most effective way to get to understand different personality styles, is through the DISC Behavioral Model The simplest, most effective way to get to understand different personality styles, is through the DISC Behavioral Model

What is DISC … is a simple system that will help you understand your behavior and the behavior of those around you … is a simple system that will help you understand your behavior and the behavior of those around you … teaches a simple way to recognize the different personality styles around you … teaches a simple way to recognize the different personality styles around you … provides simple strategies that will help you improve your communication with the different styles … provides simple strategies that will help you improve your communication with the different styles … provides great strategies that will help you reduce conflict with everyone around you … provides great strategies that will help you reduce conflict with everyone around you … and more … and more

ID FAST PACED MODERATE PACED PEOPLE ORIENTED TASK ORIENTED How to Easily Recognize the Four Styles?

FAST PACED MODERATE PACED Clue #1: Everyone around you is either…

FAST PACED MODERATE PACED There are certain behavior tendencies that people tend to display, based on their PACE

TASK ORIENTED PEOPLE ORIENTED Clue #2: [to recognizing different personality styles] People are either…

FAST PACED MODERATE PACED TASK ORIENTED PEOPLE ORIENTED

I Influence CS D Steadine ss Dominance FAST PACED MODERATE PACED PEOPLE ORIENTED TASK ORIENTED Conscientiousn ess

I Influence Talkative Humorous & Enthusiastic CS D Steadine ss Friendly Helpful & Patient Dominance Bottom Line Outspoken & Confident FAST PACED MODERATE PACED PEOPLE ORIENTED TASK ORIENTED Conscientiousn ess Cautious Analytical & Detail-Oriented

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More Resources DISC for Sales Professionals: FREE DISC Downloads: Book: Communication Skills Magic Got Questions?