Module 1 Organizational Behavior: An Overview

1 - 3 McGraw-Hill/Irwin © 2005 The McGraw-Hill Companies, Inc., All Rights Reserved. Learning Objectives 1.Explain what is meant by the term organization. 2.Define the field of organizational behavior. 3.Summarize the historical evolution of the field. 4.Briefly describe the systems approach to understanding, managing, and directing people in organizations. 5.State the four levels of improving organizational effectiveness. 6.Explain the relationship between rationality and irrationality in management. 7.Describe the objectives of the course.

1 - 4 McGraw-Hill/Irwin © 2005 The McGraw-Hill Companies, Inc., All Rights Reserved. Key Terms and Concepts Administrative school Behavioral science school Classical era Communications Contingency school Effectiveness Group dynamics Human relations school Management science school Modern era Motivation Neoclassical era Organization Organizational behavior Organizational culture Perception Personal growth Prescientific era Rationality Scientific management school Sociotechnical systems school Structuralist school System Systems school Team skills

1 - 5 McGraw-Hill/Irwin © 2005 The McGraw-Hill Companies, Inc., All Rights Reserved. Module Outline Premodule Preparation Introduction The Organization: A System’s View Rationality in Managing Organizational Behavior: Historical Evolution Organizational Behavior: A Working Definition Objectives of the Course Summary

1 - 6 McGraw-Hill/Irwin © 2005 The McGraw-Hill Companies, Inc., All Rights Reserved. Premodule Preparation Activity 1-1:Defining Organizational Behavior Objectives: a:To identify course topic areas from your own work experiences. b:To introduce involvement learning and appreciative inquiry to begin building the learning environment. c:To introduce the communication skills of sharing, listening, and paraphrasing. Worksheet for Activity 1-1

1 - 7 McGraw-Hill/Irwin © 2005 The McGraw-Hill Companies, Inc., All Rights Reserved. Introduction What can I get out of a course in organizational behavior? Will I learn something that I really can use? Areas of emphasis in this course:  Cognitive skills development  Behavioral skills development  Organizational behavior technology

1 - 8 McGraw-Hill/Irwin © 2005 The McGraw-Hill Companies, Inc., All Rights Reserved. The Organization: A System’s View What Is an Organization? Initial Framework

1 - 9 McGraw-Hill/Irwin © 2005 The McGraw-Hill Companies, Inc., All Rights Reserved. Rationality in Managing

McGraw-Hill/Irwin © 2005 The McGraw-Hill Companies, Inc., All Rights Reserved. Organizational Behavior: Historical Evolution The Prescientific Era(pre-1880s) The Classical Era(1880s-1930s) The Neoclassical Era(1930s-1960s) The Modern Era(1960s-present)

McGraw-Hill/Irwin © 2005 The McGraw-Hill Companies, Inc., All Rights Reserved. Organizational Behavior: A Working Definition Utilization of theory and methods of multiple academic disciplines Organizations without people and people without organizations Macro-micro perspective

McGraw-Hill/Irwin © 2005 The McGraw-Hill Companies, Inc., All Rights Reserved. Objectives of the Course Knowledge of behavioral science theory and concepts Knowledge of methods and techniques in developing effectiveness Appreciation of diversity Understanding perceptual distortion Understanding potential cause-and-effect relationships Ability to effectively use team skills Ability to analyze diverse management situations Improve personal goal setting and interpersonal communications skills Better awareness of your own behavior Understanding of the process of change and management of change

McGraw-Hill/Irwin © 2005 The McGraw-Hill Companies, Inc., All Rights Reserved. Questions Summary