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Read to Learn Define human resources management. Describe how a company attracts and rewards good employees. Discuss what a human resources manager should consider about a job applicant.

The Main Idea A human resources manager finds new employees for a company. Human resources staff members assist new workers through training and evaluations.

Key Concepts Human Resources Meeting Staffing Needs Considering Job Applicants

Key Term human resources the people employed in a business, commonly referred to as employees human resources management the process of finding, selecting, training, and evaluating employees

Key Term a detailed outline of the duties, qualifications, and conditions required to do a specific job job description compensation pay and benefits

Key Term an amount of money paid to an employee on an hourly basis wage a fixed amount of pay for each week, month, or year salary

Key Term extra compensation that workers receive such as health and life insurance, sick leave, holiday pay, and retirement plans benefits actively looking for qualified people to fill a job recruitment

Key Term the process of verifying certain information provided by a job applicant background check someone who comments on a job applicant’s character and qualifications for a job reference

Another term for employees is human resources. the people employed in a business, commonly referred to as employees.

Graphic Organizer Employees Productive Business Skill Knowledge Labor Experience Employees Productive Business

Meeting Staff Needs The specific staffing needs of a business are usually handled by a human resources manager.

Writing a Job Description When filling a job, human resources managers begin by writing a job description. job description a detailed outline of the duties, qualifications, and conditions required to do a specific job

Writing a Job Description A job description might require a certain level of experience and education. The job could also be part-time, full-time, or temporary.

Figure 15.1 Job Description

Pay and Benefits To attract and keep good employees, businesses must offer competitive compensation. compensation pay and benefits

Pay can be in the form of a wage or a salary. Pay and Benefits Pay can be in the form of a wage or a salary. wage an amount of money paid to an employee on an hourly basis salary a fixed amount of pay for each week, month, or year

Many jobs offer benefits. Pay and Benefits Many jobs offer benefits. benefits extra compensation that workers receive such as health and life insurance, sick leave, holiday pay, and retirement plans

Pay and Benefits A pension plan is a retirement plan that is funded at least in part by an employer.

Pay and Benefits A profit-sharing plan makes an annual contribution to an employee’s retirement fund when the company makes a profit.

Pay and Benefits With a 401(k) retirement plan, employees set aside a percentage of funds from each paycheck to go into their 401(k) investment account.

Human resources managers are responsible for recruitment. Job Recruitment Human resources managers are responsible for recruitment. recruitment actively looking for qualified people to fill a job

Job Recruitment Most recruiters first consider filling a new job with someone who already works for the company.

Graphic Organizer Ads in Newspapers Job Fairs Ads in Magazines Schools Recruitment Sources Schools Referrals Employment Agencies Internet

Figure 15.2 Workplace Skills

Hiring Older Workers More businesses are hiring people of retirement age. Companies such as Home Depot and Borders have joined with the American Association of Retired Persons, or the AARP, in a commitment to hire older workers.

Considering Job Applicants The first step to selecting the right candidate for the job is reviewing résumés and application forms. A résumé is a worker’s summary of academic and work history.

Considering Job Applicants The second step to selecting the right candidate for the job is interviewing qualified candidates.

Graphic Organizer The Interview The recruiter finds out If the candidate is right for the job How the candidate communicates The candidate finds out If this is the right job for him or her Answers to any outstanding questions

Considering Job Applicants The third step to selecting the right candidate for the job is testing. Testing helps companies make sure that job candidates have the right skills and character for a job.

Background Checks and References The final step in selecting the right candidate is doing a background check, which includes checking references. background check the process of verifying certain information provided by a job applicant reference someone who comments on a job applicant’s character and qualifications for a job

You own a retail store. You want to hire a cashier and want to make sure you hire someone who won’t steal from you. You know that the federal government has rules forbidding your use of a lie detector, so you decide to give applicants a psychological test to predict a tendency to steal. Decision Making Do you think it is appropriate to decide whether a person will steal based on the results of a psychological test? Explain your answer.

Answer Answers will vary but students should suggest that it might not be fair to judge a person’s future behavior based on the results of a psychological test. However, it is smart for a business owner to be very cautious when hiring.

What are human resources? the people employed in a business

What do human resources managers do to help businesses meet staffing needs? they write a job description and advertise the position and also recruit potential employees

What are the four steps to selecting the right person for a job? reviewing each candidate’s application and/or résumé; screening people for the job; interviewing qualified candidates; and checking references

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