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Presentation transcript:

© Copyright 2011 STI INNSBRUCK Social Media Dashboard

What are Social Media Dashboards? “... letting you update, monitor, manage and maintain several communication outlets at once.” [1]... different from: –Customer Relationship Management Tools –Social Media Monitoring Tools 2 Social Media Dashboard Tools are... [1]

HootSuite – Social Media Dashboard 3 Founded in November 2008 Based in Vancouver, British Columbia (Canada) More than users (as of mid-December 2011) Used by a couple of known brands: Basic (Free) and Pro ($5.99/month) Versions Facts:

HootSuite – Social Media Dashboard 4 Multiple Networks Custom Analytics Team Collaboration Schedule Messages Mobile Apps Main features: Figure source:

HootSuite – Social Media Dashboard 5 1.Add support for Google+ social network for Facebook statuses 3.Show number of retweets in statistics 4.I want to be able clear read tweets/status updates that I've already read.. 5.the ability to remove "via HootSuite" link and logo from updates (facebook and twitter) Five most wanted features (as of Dec 2012):