ORIENTATION FALL 2012 AU Central One stop student services center

Introduction to AU Central 201 Asbury Building Integrates functions of: Student Accounts, Registrar and Financial Aid Streamlined way for students to manage the business side of being a student

Resources Student portal myau.american.edu Announcements, Notifications, Calendar features in the portal (and www site for parents) Eagle Finance AU account Academic Advisors AU Central Counselors

Student Record Privacy Parent/Guest Access In compliance with the Federal Family Education Rights and Privacy Act (FERPA) of 1974, information about a student’s account may not be released to the third party without the student’s written permission. Parent/Guest Access to the student portal can be granted by the student to their parent/guest.

Important Dates & Deadlines Fall Semester Bills – mailed early July - due August (subtract aid, loans, scholarships, etc) Bills available online 24/7 at Eagle Finance Financial Aid - complete entrance counseling and master promissory notes for any accepted Stafford studentloans.gov today! Hurst 203 Financial Aid Disbursement – (pending aid on bill; loans disbursed week before classes start) FAFSA deadline – May 1

Payment Questions Payment options – check, e-check. AU does not accept credit cards Pay online on Eagle Finance American Installment Plan – (10 or 12 monthly payments; $60 application fee) Parent Plus Loan – 7.9% Apply at studentloans.gov Outside sources of payment (529 plans; Veterans benefits; outside scholarships)

FAQs I don’t need AU’s health insurance. How do I waive it? I am getting an outside scholarship. How will it affect my financial aid award? What is Tuition Refund Insurance? How do I maintain my aid for next year? How do I get proof of enrollment for my scholarship/car insurance/etc?

Contact AU Central Portal - myau.american.edu – Telephone Web - Fax – (financial aid documents only) Hours of operation – M, T, Th, F 9:00 – 5:00 W 10:00 – 5:00