CRISIS COMMUNICATION MANAGING PRINT, RADIO, TV MEDIA, SOCIAL MEDIA Courtney Schrieve Communications Director, North Thurston Public Schools.

Slides:

Advertisements

Similar presentations

PACE and the Local Media Utilizing Media in the PACE Process Presentation by: Julianne Price.

Advertisements

Eco Dudes Tate J., Connor W., Jacob P., Sam L., Gabe F. Charles City Middle School Charles City, Iowa Final Challenge #3.

Transitional Kindergarten

Welcome to Facebook. Texas State University October 17, 2006.

Tweet That Town! How to Turn the Twitter Lackluster in Local Government into Vibrant Online Community Building Dr. Marcus Messner Virginia.

Offline & Online Marketing Go Hand in Hand. What?! Not Everything Involves the Web??

Jody Price Oromocto Fire Department

Have you downloaded WSSDA 2014? Search for the app in iTunes or Google Play Store and join the conversation. WELCOME. 1.Tap Agenda 2.Locate this session.

Marketing Webinar 1 Welcome!. Crisis Preparation 2.

TAMI Summit Now is the time for change… What does STIGMA look like in your school now? How is your school dealing with STIGMA? What will you do.

Buckeye Community Hope Foundation All Schools Meeting Sept. 19, 2014 Presented by: Catherine West.

CHILD WELFARE REFORM PROJECT COMMUNICATION STRATEGY.

Corporate Blogging Trevor Cook Jackson Wells Morris February 2006.

What is a Centennial Coordinator?

Communicating with communities about emergency preparedness: Resources, strategies, and experiences New York City Department of Health and Mental Hygiene.

Social Media: Update on Plans & Progress Since Crystal City USPS Annual Meeting Educational Department Briefing 22 September 2015 D/1/Lt Jan Wright, AP-IN.

CRISIS COMMUNICATIONS PLANNING A rehearsal for crisis Planning is key.

Crisis Management Is Your LSC Prepared?. What If? …a swimmer is critically injured or killed? …your LSC is sued? …your General Chair is arrested? …there.

VIBRANT Church Renewal Evangelism Ministries USA/Canada Region Church of the Nazarene.

TELLING YOUR STORY THROUGH SOCIAL MEDIA Karen Ackerman Director: mediastories.

Table Top Exercise Development Overview and Orientation Washington State School Directors Association November 23, 2013.

Oregon Health Authority Communications and Engagement Plan Patty Wentz Director of Communications Oregon Health Authority and Department of Human Services.

Advertising FIRST : Politicians and Media Patricia DePra, FIRST Regional Director – Western PA November 20, 2010.

4 Principles of Highly Effective Volunteer Involvement 1. Mission connection 2. Leadership management connection 3. Volunteer staff connection 4. Learning.

© Copyright 2010 Hewlett-Packard Development Company, L.P. 1 BUSINESS COMMUNICATIONS DURING A CRISIS How private sector businesses communicate both internally.

Dot Metcalf Jeanette Berry April 2013 CQC Working with the Healthwatch Network.

How can parents network and advocate on issues? Leonie Haimson, Class Size Matters September Waverly Place, New York, NY (212) 674 – 7320.

Publicity Publicly communicating your accomplishments.

Critical Incident Response And CIRT Board of Education Report 2006 Dale R. Rauenzahn, Executive Director, Student Support Services.

A Major Business Disruption A Strategy for Minimising the Downtime Anthony Hegarty Mitigating Risks.

Hosting an Event and How to Fill A Room to Capacity Marty Harger 1/7/12.

AIR QUALITY OUTREACH THROUGH SOCIAL MEDIA Presented by Kellie J. Poolaw, Director of Environmental Programs Delaware Nation of Oklahoma.

1 U.S. Department of Education Emergency Response and Crisis Management Initiative.

Selby McRae Dan Schlacter

Brad Blake Director, New Media & Online Strategy Massachusetts Office of the Governor

Making an Impact- Creu Argraff WELSH MUSEUMS FESTIVAL TRAINING – 10 AND 11 SEPTEMBER 2015 HYFFORDDIANT GWYL AMUGEDDFEYDD CYMRU – 10 A 11 MEDI 2015.

Jeff Wendorf Superintendent Casey Mackert Director of Performance & Public Relations lake. local. schools Strategic Communication.

How We Make it Happen. State board of Directors Voting Members  Executive Committee  Region Directors  Advocacy Director  Leadership Director  Membership.

Maine CDC H1N1 Mid-Course Review Sponsored by the Western Maine District Public Health Coordinating Council.

School Health Councils Samantha Heard Executive Board Member, MASH Physical Education Chair, AFHK State Health Systems Director, ACS.

Communications in the Face of Crisis Lesley Bruinton Tuscaloosa City Schools.

Session 151 Crisis Communication in a Changing Media World Session 15 Slide Deck Slide 15-

Building Media Partnerships for Education, Mitigation, and Response Nezette Rydell Warning Coordination Meteorologist National Weather Service Honolulu,

Annie E. Casey and KIDS COUNT Florencia Gutierrez NNIP Ignite Event.

A Year in the Life of a Student Support & Guidance Tutor Melanie Gill – School of Education Introduction This has been my fifth year as the Student Support.

Communicating with the media, PIO’s, & Community Education RUSSELL J. DECKER, MS, CEM Ohio EMA Spring Directors’ Conference April 1, 2010 Columbus, Ohio.

Bernards Township Office of Emergency Management February 28, 2012.

Planning Big Events Jenny Funderburke. Objective Determine 9 clear steps to planning large kidmin events.

Visual 6.1 Unified Command Unit 6: Unified Command.

Welcome 2011 California Statewide Medical and Health Exercise.

PR & Media Relations A Resource Guide for Rotary Clubs.

Marianne Chan Knowledge & Community Information & Communication Committee 2011 ASME Leadership Training Conference Hyatt Regency DFW Dallas, TX 1 Unit.

Dr Mary Backhouse Chief Clinical Officer Our ‘Big Questions’

Preparation: Getting Ahead of the Game Presented by: Cindy Lawson.

Ambassador Program Overview. What is the Ambassador Program?

1 There’s A News Van in The Parking Lot Terilyn Finders Director of Communications Jan E. Tomsky Partner.

Libraries from Townhall to Washington, DC A Presentation from Stephanie Vance, the Advocacy Guru.

{ Passive/Active: Redefining Us Shane Lewis Bahn Dec 8, 2015.

Visual 5.1 General Staff Functions Unit 5: Unified Command.

What patients say – BEST HAND Be my gender Enable me to make choices about my care Speak in my language Take time to build trust with me Human, friendly.

UNITY THROUGH COMMUNICATION LETTING THE WORLD KNOW ABOUT OUR MISSION.

Sponsored by the California Department of Health Services, Tobacco Control Section Communication & Media Strategies for the Enforcement Campaign Communication.

Technical Session 3: The Risk Communication Strategy Bryna Brennan Senior Advisor, Risk and Outbreak Communication Pan American Health Organization/WHO.

Achieving positive news coverage for your charter.

Conference Call: Access Code: Geocoding For Legislative Advocacy.

DaSy Conference Data Breach Exercise August 2016 [Logo]

Media Relations in an Emergency

Use of a Peer Notetaker Accommodation

Social Media and Communications Training

CONTACT US My Best Natural Health

Presentation transcript:

CRISIS COMMUNICATION MANAGING PRINT, RADIO, TV MEDIA, SOCIAL MEDIA Courtney Schrieve Communications Director, North Thurston Public Schools

THE PHONE CALL NOBODY WANTS TO GET APRIL 27, 2015

WHAT COULD HAVE HAPPENED

WHAT DID HAPPEN

WHAT DO YOU DO FIRST? ALL HANDS ON DECK!!! CONFIRM REPORTS WITH INCIDENT COMMANDER USE SOCIAL MEDIA KEEP STAFF INFORMED ACTIVATE SCHOOL MESSENGER UPDATE WEBSITE REGULARLY RETURN MEDIA CALLS AS ABLE REPEAT

FEEDING THE BEAST SCHOOL SHOOTINGS ARE BIG NEWS DECIDE AHEAD OF TIME WHO WILL BE YOUR MEDIA SPOKESPERSON COORDINATE PRESS CONFERENCES/RELEASES WITH LAW ENFORCEMENT GET THEM “REAL PEOPLE” KEEP MEDIA UPDATED THROUGH TWITTER, LIST SERVE OR OTHER SOCIAL MEDIA GIVE LOCAL MEDIA THE NEWS FIRST

“ ” WHAT WOULD MY DISTRICT DO? WHAT IS AN EXAMPLE OF A RECENT CRISIS IN YOUR DISTRICT? WHAT HAPPENED? WHAT WAS MEDIA RESPONSE?

REVIEW YOUR RESPONSE! WHAT WOULD YOU DO DIFFERENTLY? WHAT WORKED? WHAT DIDN’T? WRITE DOWN YOUR TIMELINE SAVE YOUR CONTACTS SUPPORT EACH OTHER

FOCUS ON YOUR STAFF AND STUDENTS

COMMUNITY MEETING FOLLOW UP INVITE MENTAL HEALTH EXPERTS INVITE COMMUNITY LEADERS & LAW ENFORCEMENT ALLOW PEOPLE TO COMMENT ACKNOWLEDGE WE CAN IMPROVE PROCESS LET THEM KNOW WHAT’S NEXT THANK COMMUNITY FOR SUPPORT

FIND THE POSITIVE WITHIN THE TRAGEDY

THERE IS A SILVER LINING

WE ARE A TEAM! COURTNEY SCHRIEVE (CELL)