Virtualizing With Oracle VM O RACLE USER GROUP M AY 10, 2012 Confidential1

AGENDA 2 Company Background Overview of Oracle VM The Good, the Bad and the Challenges Future

Founded in 1876 Headquartered in Grand Rapids Largest manufacturer of floor care products in North America (vacuums, carpet deep cleaners, cleaning formulas) Offices in North America, Europe, Asia, and Australia Pro Cycling Pets BISSELL COMPANY OVERVIEW Confidential3

And we are moving to Oracle e-Business Suite BISSELL COMPANY OVERVIEW Confidential4

E-Business Suite (10/12) SOA suite (10/12) OBIEE (10/12) Hyperion (2013) Demantra (2013) Oracle Transportation Management (2013) Manufacturing (2014) Oracle Database 11g Release 2 Single global production instance ORACLE APPLICATION TECHNOLOGY Confidential5

Oracle Enterprise Linux 5.6 Oracle Server Virtualization and Management Dell Blade servers, EMC VNX storage ORACLE INFRASTRUCTURE TECHNOLOGY Confidential6

ORACLE INFRASTRUCTURE TECHNOLOGY Confidential7

Oracle VM is an enterprise-class server virtualization solution – Easier to deploy and manage applications – Four times more scalable than VMware – Lower cost – Suitable for all data center workloads – 90+ Oracle VM Templates available for enterprise software – All Oracle software is certified WHAT IS ORACLE VM Confidential8

Why would we choose to look at Oracle VM? Confidential9

Oracle software is licensed per CPU core or named user OVM is the only officially supported x86 virtualization platform OVM is the only x86 virtualization platform that Oracle recognizes Core/CPU partitioning Saving us thousands of dollars in licensing and hardware cost WHY

What do we like about OVM What improvements could be made What challenges have we faced THE GOOD, THE BAD AND THE CHALLENGES Confidential11

Free to download and install (support is not free) Thin cloning Basic virtualization features Initial installation was easy to set up Live migration between physical servers Auto migration when in maintenance mode Performance is good Dynamic resource allocation THE GOOD STUFF Confidential12

GUI is clunky and clumsy Limited monitoring Have to manually create MAC addresses for each VM guest Only one admin session to a VM at a time Network resiliency WHERE THEY NEED TO IMPROVE Confidential13

Oracle Support – Understaffed – Duration for resolving cases – Escalate everything – Their motto: “send me logs” – Encourage them to use WebEx – Inefficient communications with Support Product feels young, immature, not as polished as other products on the market Had to reinstall OV manager multiple times THE CHALLENGES Confidential14

Adding disks is more complicated Can’t make network changes without shutting down guest No live migration of VMs across storage arrays Importing templates, assemblies, ISO etc. has to come from a FTP or webserver Booting to ISO is more complicated No snapshots VMWARE COMPARISON Confidential15

Most of our issues center around Oracle Cluster File System Need solid networking foundation Oracle tells us they are committed to the platform Getting Oracle partner involved OTHER COMMENTS Confidential16

Do we plan on using OVM for production? Maybe OUR FUTURE Confidential17

Questions Confidential18