Fulfilling the Promise of Mobile for Health Pamela R. Johnson, Ph.D. Co-founder, Chief Health Officer The World Bank mHealth Summit Scaling-up Mobile Technology Innovations October 28, 2009

2001: InfoDev Pilot Project, Peru 2 Saramp :45:33 “Caso probable de Sarampión, procedemos evacuar a Hospital de Referidos”.

3 In Mexico, diabetics track their glucose levels and receive tips for healthy living. In Rwanda, health workers register patients, report on performance, track drug supplies and receive lab results. In India, health care sales reps register new customers, report sales and check inventory an clinical trial participants are monitored. In Tanzania, rural health facilities are connected in real time under Phones for Health In Peru, rural health workers report and track disease outbreaks. Since 2001, mHealth innovation around the world. For example… In the US, employees are screened for health risks and vaccinees report on adverse events. In Canada, health authorities monitor the spread of disease In Zambia, patients receive follow-up support messages post-surgery.

2009: Mexico, Diabetes Diary Text Flucheck or Text Risk

2009: Mexico, Diabetes Diary 5

6 SMS Smartphone IVR PC Client Web Scale: Lesson One: It isn’t about the technology! Flexible, configurable platform. Supports many use cases. Hosted, managed service. Web services integration with other systems. Multi-channel access. Interactive communication. Data collection. Real-time data analysis & decision support. System Dashboards

Scale: Lesson Two: Avoid stovepipes MOH TBMalariaHIV/AIDSMCHEPI Disease Surv. Donor 1 Donor 2 Donor 3 Etc District Health Authority Provincial Health Authority Labs Warehouse/ Distribution Center NGO si986hs X5t77s X5t6hs 3k9dbns 0kb3YY X5t6hs9w 3k9dbns 0kb3YY X5t6hs N7uKK0 X5t6hs9w 3k9dbns

E-health Architecture 8

Scale: Lesson Three: Plan for sustainability SIMPLE FOR THE END USER BACK-END NOT QUITE SO SIMPLE

Thank you. For more information text VOXIVA to Pamela Johnson Co-founder and Chief Health Officer VOXIVA Send to:

About Voxiva 11 xxx Founded in 2001, we have 8+ years of mobile health experience. We operate in 14 countries around the world with a global service delivery infrastructure. We have made mHealth work in many of the toughest places in the world. We are a global leader in mobile+ health information solutions… US Mexico Peru Argentina Canada Colombia Panama Ecuador Rwanda Nigeria Kenya Tanzania Zambia India We work with the leading organizations in the field…