1 ©2009 Desktone, Inc. All rights reserved. Desktops in the Cloud: It’s not Virtual Desktop Infrastructure (VDI) Danny Allan, Chief Solution Architect March 10, 2011

2 Agenda Desktop Management Challenges Virtual Desktop Infrastructure (VDI) Challenges Cloud-based Desktops TCO Framework ©2011 Desktone, Inc. All rights reserved.

3 ©2009 Desktone, Inc. All rights reserved. Desktop Virtualization& Cloud Overview Traditional Desktop

4 “Utility” billing (pay as you use) “Unlimited” processing and storage Elasticity to scale up or down On demand, self-service Highly automated  Maximize revenue  Reduce cost  Expedite time to market  Focus resources  Do more projects Accessibility Speed Cost Dynamically scalable, virtualized resources provided as a service Why the Switch to Cloud? For a variety of reasons, cloud technologies are too compelling to ignore.

5 ©2009 Desktone, Inc. All rights reserved. Desktop Virtualization& Cloud Overview

6 OS Data Apps Settings Preferences Desktop Management Today ©2011 Desktone, Inc. All rights reserved. Expensive Support-heavy Insecure Tipping point for change is here... Migration to Windows 7 New mobile access Tighter IT budgets Security

7 The Promise of Virtual Desktops (VDI)  Cost reduction  IT consolidation  Easier to manage  Happy users ©2011 Desktone, Inc. All rights reserved. OS Data Apps Settings Preferences Virtual Desktops Virtual desktops Centrally managed In IT data center

8 VDI Deployment ©2011 Desktone, Inc. All rights reserved.

9 … but major BARRIERS exist Traditional VDI Reality ©2011 Desktone, Inc. All rights reserved. Start up Huge up-front costs Many moving parts Complex to design & build Operationally Intensive Difficult to maintain Is it strategic Do you want to be building and managing data centers

10 Ease to manage Device independence Lower TCO Low cash out = low risk Customer Satisfaction Cloud-Based Desktops (DaaS) ©2011 Desktone, Inc. All rights reserved. Desktop Cloud From Any Location From Any Device Business Benefits

11 DaaS Requirements 1. Scalability 2. Flexibility 3. Multi-tenancy 4. Strict role separation 5. Technology agnostic 6. Security ©2011 Desktone, Inc. All rights reserved.

12 Benefit Genuine, customizable desktop environments   Simplified desktop deployment   Centralized desktop management   Walk-off data security   Simplified issue resolution and recovery   No upfront CAPEX  Pay as you go  Time to value in weeks, not months  Leverage carrier-class scale  Expand geographic coverage  Reduce complexity and risk  Data Center Scale  DaaS Comparing Desktop Models VDIPC

13 Total Cost of Ownership (TCO)

14 DISCLAIMER TCO analysis is more contentious than politics so please understand this is one TCO framework (there are many!). The numbers can be debated but feel free to insert your own numbers into the framework The numbers listed are based on list prices, industry averages, published analyst numbers and customer feedback This analysis was done with REAL customers All of the numbers behind the analysis are not in the presentations but can be found in our TCO whitepaper ©2011 Desktone, Inc. All rights reserved.

15 TCO Framework Overview Solutions for Comparison PC’s – Standard Desktops Onsite Virtual Desktop Infrastructure (VDI) DaaS: Cloud-hosted desktops as a service Cost Categories Endpoint Costs Data Center Hardware Management Server Overhead Software IT Labor Costs ©2011 Desktone, Inc. All rights reserved.

16 Typical Oversights Labor/Time When comparing to physical PC’s most compare just the annual cost of the physical desktop Management Infrastructure required for VDI ©2011 Desktone, Inc. All rights reserved.

17 Key Findings – Standard Windows 7 Desktop ©2011 Desktone, Inc. All rights reserved. Virtual desktops deliver savings upwards of 36% over desktop PC costs Cloud desktops deliver further savings of 20+% over on-premises VDI On-premises VDI delivers savings on labor but it is offset by the significant extra infrastructure required The performance requirements for VDI necessitate adoption of external storage which adds substantial costs

18 Endpoint Costs Defined Device used to access a desktop Standard PC is a single choice but VDI and cloud-hosted offer flexibility Categories 1. PC 2. Employee Owned 3. Repurposed PC 4. Thin Client ©2011 Desktone, Inc. All rights reserved.

19 Data Center Hardware Definition: up front data center costs needed to run VDI Categories 1. Servers needed to run virtual machines. 2. Storage (SAN/NAS) 3. Mgmt Server Overhead ©2011 Desktone, Inc. All rights reserved.

20 Software ©2011 Desktone, Inc. All rights reserved. Definition: software costs account for a large percentage of any desktop solution Categories VDI Software VDI Support/Maintenance Microsoft SA/VDA

21 IT Labor Costs ©2011 Desktone, Inc. All rights reserved. Definition: IT labor costs are very high in the traditional physical PC world. Virtual & cloud desktops deliver significant savings Categories Helpdesk Desktop Maintenance Training IT Labor (Image creation, etc.) Downtime Network Engineering

22 Summary Cloud computing is changing the world of IT The current Desktop management market is ripe for change VDI was supposed to solve the problems – but has introduced new issues Cloud-hosted desktops are an emerging cost effective alternative Understanding the values and challenges of each desktop delivery model is essential in preparing for tomorrow ©2011 Desktone, Inc. All rights reserved.

23 Questions?? Please feel free to contact me with questions or feedback ©2011 Desktone, Inc. All rights reserved.