Project Management Skills for QOF leads Quality and Outcomes Framework Assessor Training

The Process Life Cycle Planning Implement Monitor Evaluate Adjust

Principles of project management Setting objectives Defining timescales Clarity of responsibilities Communication systems Review mechanisms

Setting objectives Allows responsibilities for different parts of the project to be understood, delegated & agreed Manageable chunks of work A consistent means for monitoring & control

Timescales To provide a measure of progress on the project To provide a means of communication to management & staff Alerts you to slippage

Clarity of responsibilities Of QOF lead Of PCT Practice staff Assessment team(s)

Communication systems Identified practice leads /other mechanisms Regular meetings Support & guidance Being available and responsive Problem solving together

Review mechanisms Project meetings Progress reports Using networks Review sessions for QOF Leads and assessors

Tools & techniques Critical path skills Task analysis Gantt charts Action planning Closing the loop

Critical path methodology Calculates the minimum time for each task to be accomplished Determines project finish date Calculates the maximum time for each task to be completed Identify tasks which can be delayed

Example of a critical path Action

Task analysis Parallel task: a task that can be done during the same time as one or more other tasks Dependent tasks: a task that cannot begin until certain predecessor tasks are complete

Gantt Charts Use to show work flow for project Plots tasks against time lines Shows which tasks are parallel and dependent Useful for working back from a set deadline e.g. QOF assessment visit

Example Gantt chart QOF process

Action planning Lower level detailed planning Breaking task list down into actions Prioritise activity and identify resources Identify where people can work together Identify problem areas

Closing the loop Plan Act Do Check