Migration & More Info Kuala Lumpur ICH UG 2010 James SHANNON

October 2010SIS – ICH UG 2010 – Migration & More Info2 Agenda – Migration & More Info  Learning About SIS  Website  Principle Documents – ISPG, Signup Guide, Airline Business Case  Discussion Forums  Help – Computer Based Training & User Guide, Online Help  Workshops  Free Workshop Contest  Technical Migration  Your Migration Activities  Signup Guide  Participation Agreement  Profile Updates  Connectivity Testing  Certification Slots & Scheduling  Timelines

October 2010SIS – ICH UG 2010 – Migration & More Info3 Learning About SIS

October 2010SIS – ICH UG 2010 – Migration & More Info4 #1 – SIS Website (  The website has all general public information:  Overviews of SIS (e.g. timelines)  Documents (Migration Guide, ISPG)  Bulletins  Presentations and Webcasts  Discussion Forums  Coming Soon  Workshop Information

October 2010SIS – ICH UG 2010 – Migration & More Info5 #2 – Principle Documents  Airline Business Case (ABC) – Where to get started with the benefits and costs of SIS Airline Business Case (ABC)  Integrated Settlement Participation Guide (ISPG) – The definitive guide to interfacing with the IS platform – file formats, available reports, etc. Will also include best practices from other participants. Integrated Settlement Participation Guide (ISPG)  Signup Guide – Describes steps for migrating to IS and provides technical details. More detail provided in next section of this presentation.

October 2010SIS – ICH UG 2010 – Migration & More Info6 #3 – SIS Discussion Forums  SIS Discussion Forums are the primary source for information not found on the website and documents – only for questions containing confidential  Separate website but content copied to the main SIS website  Browse / search on the main website, login / interact on the forums website  Discussions forums for all types of questions – functional, migration, timelines, etc  Read instructions at Discussion_Forum_Instructions.pdf Discussion_Forum_Instructions.pdf

October 2010SIS – ICH UG 2010 – Migration & More Info7 Help with IS-WEB  Computer Based Training (CBT) – The CBT is a computer application with walkthroughs and exercises which show how to use IS  User Guide – Similar to the CBT, but the User Guide is a reference document which goes into more detail for a particular step  Both the CBT and the User Guide will be function-oriented, and describe screens as part of the bigger picture, e.g., How to Run a Report or How to Reject a Billing. Released in March  Online Help will be available on each IS-WEB screen and describe each element, form, or button in detail, though not necessarily part of the bigger picture. Released as part of IS-WEB screens.

October 2010SIS – ICH UG 2010 – Migration & More Info8 Workshops  Global workshops will be organized for early 2011 which will provide for final push into SIS  Goal is to provide in-depth detail on IS solution, IS-WEB screens, business process changes, and system changes  Attendees will need to have a basic level of information – having understood ICH UG and reviewed the ISPG

October 2010SIS – ICH UG 2010 – Migration & More Info9 Free Workshop Contest  Personalized, on-site, 3-day workshop  Enter by submitting a detailed agenda  Submitted by 9 November  For more info: shop.aspx shop.aspx

October 2010SIS – ICH UG 2010 – Migration & More Info10 Technical Migration

October 2010SIS – ICH UG 2010 – Migration & More Info11 Migration Passenger and Cargo  Hard cut-over old IDEC  At SIS go-live: switch from ATPCO to SIS  Old IDEC discontinues 12 months after SIS go-live  Non-migrated billed carriers receive one old IDEC file each month  Includes transactions from non-migrated billing carriers as today  Includes prime billing transactions from migrated billing carriers  Non-prime billing transactions from migrated billing carriers only in IS-WEB  Migrated billed carriers receive two types of files each month  Monthly Old IDEC with transactions from non-migrated billing carriers as today  Weekly IS-Format with transactions from migrated billing carriers For more information see RA44 presentations

October 2010SIS – ICH UG 2010 – Migration & More Info12 Migration Miscellaneous  Miscellaneous invoices can be migrated  at any time  with any kind of Charge Category and Charge Code And  by using IS-WEB as a billing and  IS-XML as a billed carrier

October 2010SIS – ICH UG 2010 – Migration & More Info13 Your Migration Activities

October 2010SIS – ICH UG 2010 – Migration & More Info14 Signup Guide  Will include details on signing up and migrating to IS  The participation agreement, and how to complete and return it  Entering your profile data  Details on Connectivity & File Testing  Similar to this presentation  Released November 2010  Addresses (IP addresses, URLs, etc)  Details on contacting IS support  Released March 2011

October 2010SIS – ICH UG 2010 – Migration & More Info15 Participation Agreement  The participation agreement must be signed before you log into IS for the first time – even to set up your profile information or to use sandbox  Relatively concise agreement. Will reference the rules in the Revenue Accounting Manual and supplement with sections such as:  Prices & Charging  Data Confidentiality  Like other ICH agreements:  It is a multilateral agreement – not a negotiation  It must be signed by somebody with proper authority  Attachments include info that must be returned – such as initial designated super user  Released November 2010; Must be returned by March 2011

October 2010SIS – ICH UG 2010 – Migration & More Info16 Profile Updates  Your profile needs to be completed before go-live – even if you don’t plan to migrate to SIS immediately  Your profile identifies you to migrated participants that will be billing you (location information, contact users, etc) and what types of files you’ll receive from IS  Some information will be pre-populated for you from ICH, ACH, and RA databases  Member codes, legal names, clearing house statuses, contacts (RA, ICH, ACH)  All data will have to be either validated or completed by you  After signup (agreement completed) and before go-live (before end of August 2011), no earlier than May 2011

October 2010SIS – ICH UG 2010 – Migration & More Info17 Sandbox  The sandbox will be completely automated and allow you to upload IS format files (IS-IDEC and IS-XML) and receive a validation report, or to download example files (IS-IDEC and IS-XML)  Will return: File passes validation report, or a list of the errors that occurred, in the same format as will be produced in IS after go-live  The sandbox does not allow you to demo other IS-WEB functionality (e.g. reporting or entering transactions)  The validation will be based on your profile (e.g. SMI (clearing house indicator) must be valid)  Available July 2011 for those that signed their agreement and set up their profile and will not be shut down (available after go-live)

October 2010SIS – ICH UG 2010 – Migration & More Info18 Connectivity Testing  System connection to IS needs to be established for IS files (IS-IDEC, IS- XML) and old IDEC (unless you use iiNet)  Needs to be done before go-live, when old IDEC switches to IS (see Migration breakout presentation)  Declare your intentions to SIS Operations team when returning the agreement, or afterwards No participation agreement  No connectivity testing  No (old) IDEC* * After go-live

October 2010SIS – ICH UG 2010 – Migration & More Info19 Certification Slots & Scheduling  To submit a file (IS-IDEC or IS-XML) after go-live you will need to pass a “test” for that billing category (e.g. Pax Rejections) and certify that you can produce a valid file  Certification is not required for IS-WEB  You will receive 2 or 3 testing slots per category (see Migration presentation from RA44) for free  Slots can be scheduled after:  You return your signed agreement, and  Sandbox is opened  You can use sandbox for unlimited testing before your certification slot  You lose a spot if you fail the test twice or miss the appointment  Any additional slots will be charged, and be allocated at a lower priority

October 2010SIS – ICH UG 2010 – Migration & More Info20 Timelines Your ActivityDates Signup Guide and Agreement Returned to IATANovember 2010 – March 2011 Update ProfileMay 2011 – August 2011 Sandbox Testing (for IS format files)July eternity Connectivity Testing (including for old IDEC)July 2011 – August 2011* File Testing & Certification (for IS format files)July 2011 – August 2011* * Should be completed before go-live, but will be available indefinitely

October 2010SIS – ICH UG 2010 – Migration & More Info21 Thank you. SIS Website: 

October 2010SIS – ICH UG 2010 – Migration & More Info22 Divider

October 2010SIS – ICH UG 2010 – Migration & More Info23 Thank you.  SIS Website: 