Web 2.0: Making the Web Work for You - Illustrated Unit C: Collaborating and Sharing Information

Objectives View government Web sites Understand business and Web 2.0 Schedule meetings Brainstorm solutions Use online polling Web 2.0: Making the Web Work for You, Illustrated

Objectives (cont’d) Use collaborative software Present your work Web 2.0: Making the Web Work for You, Illustrated

Viewing Government Web Sites TechnologyUses Blogs Microblogs (Twitter tweets) Public relations tools PodcastsConvey information RSS feeds (really simple syndication) Immediate notification of updates Subscription-based Social networks (Facebook, LinkedIn) Virtual worlds Communication and connection Job postings Attend virtual meetings Wikis (Intellipedia)Share information and plan operations Web 2.0: Making the Web Work for You, Illustrated

Viewing Government Web Sites Web 2.0: Making the Web Work for You, Illustrated

Understanding Business and Web 2.0 First impressions count Customers want to see the latest technology Web 2.0: Making the Web Work for You, Illustrated

Understanding Business and Web 2.0 Customers have power   Conversational search engines Good business is about survival of the quickest Free products and services attract paying customers   Data mining Web 2.0: Making the Web Work for You, Illustrated

Scheduling Meetings Find a convenient meeting time Confirm the location of the meeting Start a meeting with an agenda Web 2.0: Making the Web Work for You, Illustrated

Scheduling Meetings Web 2.0: Making the Web Work for You, Illustrated

Scheduling Meetings Ensure that every meeting attendee understands his or her responsibilities   Assign a moderator   Set ground rules for discussion   Designate someone to record meeting minutes Summarize decisions made at the meeting   Action items Web 2.0: Making the Web Work for You, Illustrated

Brainstorming Solutions Brainstorming   A group articulates an issue and then approaches it from many different angles   Participants have common goal of finding the best solution Advantages of brainstorming   Multiple perspectives   Equal participation Web 2.0: Making the Web Work for You, Illustrated

Brainstorming Solutions Moderating an online brainstorming session   Set rules ahead of time Ban negative or critical comments Promote ideas from each participant Set a time limit Narrowing down the results   Certain ideas are likely to take the forefront   Ideas can be put to a vote, if needed Web 2.0: Making the Web Work for You, Illustrated

Using Online Polling Are your polling questions objective (without bias)?   Beware of push polls Does your poll reflect a wide sampling of the population, or is it limited? Does your poll allow people to vote more than once? Web 2.0: Making the Web Work for You, Illustrated

Using Online Polling Is your polling tool up to the task?   Responding to a poll   Displaying results of a poll Summary table CSV (comma separated value) file to open in Excel Web 2.0: Making the Web Work for You, Illustrated

Using Online Polling Displaying results of a poll Web 2.0: Making the Web Work for You, Illustrated

Using Online Polling Viewing polling summary in a table format Web 2.0: Making the Web Work for You, Illustrated

Using Collaborative Software Cloud computing   Service where software and user files are stored on a server on the Web rather than locally on a hard drive or company server Disadvantages of cloud computing   Doesn’t work well with low-speed connections   Can be slow   May have limited features Web 2.0: Making the Web Work for You, Illustrated

Using Collaborative Software Benefits of using collaborative software   Access to documents from anywhere at any time Software as a Service (SaaS): Use and pay for software on demand, only as needed   Document and site security   Cost savings   Simultaneous document editing and version control   Flexibility Web 2.0: Making the Web Work for You, Illustrated

Presenting Your Work Define individual roles for group members   Recognize and take advantage of individual members Rehearse the presentation Set up the right equipment Choose an online collaborative tool Presentation tools of the future   Voicethread.com   Prezi (prezi.com) Web 2.0: Making the Web Work for You, Illustrated

Presenting Your Work Factors to consider when choosing an online collaboration tool Web 2.0: Making the Web Work for You, Illustrated

Presenting Your Work Example of an online collaboration tool (WebEx) Web 2.0: Making the Web Work for You, Illustrated

Summary Governments use the Web to: Convey information to the public; educate citizens Share data within their organizations Provide online services that cut down on bureaucracy Raise election funds and “get out the message” Businesses use the Web to: Get feedback from customers Educate and respond to consumers Answer customer questions (live chat) Implement changes quickly Market products (social networking sites) Improve brand recognition; encourage brand loyalty Educational institutions use the Web to: Provide virtual classrooms Post assignments, lectures, and resources Enable students to work together in groups, share information, critique each other’s work, and produce group projects Web 2.0: Making the Web Work for You, Illustrated

Summary (cont’d) Many Web 2.0 scheduling tools are free Brainstorming on the Web lets a group put their virtual heads together to solve problems and innovate Use online polling to get answers more quickly Web 2.0: Making the Web Work for You, Illustrated

Summary (cont’d) Collaborative software provides online document-editing and storage services, which give users the ability to:   Access and edit documents from any computer, anywhere   Collaborate with others on document revisions (cloud computing) Web 2.0 can help organize presentations and share information in real time Web 2.0: Making the Web Work for You, Illustrated