Module 5, Lesson 2 Effective Communication with Co-Workers Nonverbal Communication.

Slides:



Advertisements
Similar presentations
Click to edit Master title style Active Listening 1 Lesson 2345 Module Menus Home P of Pages Lesson Menu Page In this module, you will learn how to use.
Advertisements

Communication The creation of meaning
LISTENING What’d you say?. Hearing and Listening are two distinct activities Hearing = registering sound vibrations Listening = making sense of what is.
Communication Skills Presented by: Professor Namir Al-Tawil
Nonverbal Communication Actions, as opposed to words, that send messages Body language, behavior Some messages are subtle, such as posture Can be so strong.
Business Communication
Chapter 14 Oral and Nonverbal Communication
1.02 Understand effective communication. Journal Prompt #1 How do you communicate? Do you like to talk? Are you a good listener? What makes you a good.
Leadership & Management Discussion for Lesson 13: Leadership Communication.
1.02 Understand effective communication
1 Professional Communications Communication Process: Nonverbal Strategies & The Listening Process Copyright © Texas Education Agency, All rights.
Communication Ms. Morris.
Hone Your Communication Skills
Communication. Why is communication important? To convey a message So that others can understand our point of view To increase our understanding of others.
Verbal & Non-Verbal Communication Active & Passive Listening
EFFECTIVE COMMUNICATION
Interpersonal Communication © All photo clip art copyright of Microsoft Office Online.
Lesson D2-2 Understanding Effective Communication Techniques.
Understanding Effective Communication Techniques
COMMUNICATION in Nursing Concepts of Nursing NUR 123.
Basic Nursing: Foundations of Skills & Concepts Chapter 8 COMMUNICATION.
2.Understanding Business Communication
Copyright © 2008 Pearson Prentice Hall. All rights reserved. 1 1 Professor Donald P. Linden Workforce Development and Critical Thinking LEAD 1200 CRN
Nonverbal Communication By Miss Wilson. Ch. 3 Key Terms Nonverbal Communication Body Language Multi-channeled Emphatic Gestures Descriptive Gestures Posture.
10 WAYS TO PREPARE YOURSELF TO EFFECTIVELY COMMUNICATE WITH YOUR COWORKERS Effective Communication with Coworkers.
Nonverbal Communication
Communication. Good communication skills are among the most important ingredients contributing to the performance enhancement and personal growth of sport.
Communicating with Others
Key Elements of Good Listening
Healthcare Communications Shannon Cofield, RDH. Essential Question How can communication affect patient care?
Speaking, Writing, and Listening Skills
Effective Communication. What is Communication? Communication The sharing of a thought, an idea or a feeling.
Module 1, Lesson 1 The Art of Communication. TWO-WAY COMMUNICATION RECEIVERSENDERMESSAGE FEEDBACK.
Communication and the Clinical Interview
7-1 McGraw-Hill/Irwin Human Relations, 3/e © 2007 The McGraw-Hill Companies, Inc. All rights reserved.
 Gawtham Karthik R  Rajeev Gandhi B  Karthika Venkatesan  Anugraha S  Dinesh Kumar S  Swaminathan K  Aarthi Aravind.
Health Team Relations 1st & 2nd Block Instructor: Melissa Lewis
CHAPTER 19 Communication Skills.
Basic Communication Skills Presented by Abdul Rasheed.
UNDERSTANDING EFFECTIVE COMMUNICATION TECHNIQUES.
Therapeutic Communication
Business Communication
Mr. Valanzano Business Communications.  Communication – the transfer or exchange of thoughts, information, ideas, and feelings by speech (verbal), writing,
Therapeutic Communication
Communication. What is Communication? The process of exchanging information, ideas, and feelings between a sender and a receiver.
Understanding Effective Communication Techniques.
Developing Communication Skills
Improving Communication Unit 3: Management Challenges.
Introduction to Communication. What is communication? The process of sharing information by using symbols to send and receive messages to create understanding.
Perceptions How you see things. To perceive: to gain an understanding of a person, idea, or situation. / What builds our perceptions / Past experiences.
Finding the Real Story…. Listening with a Counselor’s Ear.
Listening & Non-Verbal Communication Mrs. Berry 8 th Grade Medical Skills & Services.
By : Y N Jagadeesh Trainer – Soft skills Blue HR Solutions.
Three Elements of Effective Communications 4.3
Improving Personal and Organizational Communications.
Copyright ©2012 Delmar, Cengage Learning. All rights reserved. Chapter 7 Verbal and Nonverbal Communication.
Non-verbal communication. Non-verbal messages People tend to believe in non-verbal messages more than they do with verbal messages.
The Communication Cycle. Communication Cycle Communication creates meaning through the exchange of messages.
1 COMMUNICATION SKILLS UNT in partnership with TEA. Copyright ©. All rights reserved.
Effective Communication Techniques. Interest Approach Give each student a copy of a relevant news article. Explain the importance of skimming and scanning.
Communication Skills “Communication” is the process by which ideas, feelings, and information are shared. It involves the skills of listening, speaking,
Understand effective communication
1.02 Understand effective communication
Prepared by /Mofida AL-barrak
COMMUNICATION.
Professional Communications
Copyright © Allyn & Bacon 2006
1.02 Understand effective communication
1.02 Understand effective communication
Presentation transcript:

Module 5, Lesson 2 Effective Communication with Co-Workers Nonverbal Communication

Effective Communication with Co-Workers 5 Steps

Make a conscious effort to minimize distractions. Look up from what you’re doing.

Concentrate on the sender. Be attentive. Look directly at the speaker and give feedback. Use all the listening skills you’ve learned.

Listen for ideas. Be prepared to draw conclusions from what you are hearing.

Give verbal feedback. Paraphrase or summarize what you have heard; then allow your co- worker to respond.

Control your emotions. Make a conscious effort to listen, even if the message is unpleasant. Control negative feelings you have toward the sender. Be sure facial expressions communicate understanding, acceptance, or confusion -- not hostility.

Nonverbal Communication Important tool for communicating with co-workers

Space and Territory The importance of personal space is affected by age, gender, status, and culture. Men maintain more distance than women. Age differences usually make differences in personal space needs.

Time Beginning a job promptly indicates competence and implies that you know what to do and how to do it! Being tardy implies incompetence!

Body and Facial Movement Body movements may convey a number of different messages. Facial expressions may convey more than your verbal message.

Voice Research states that 93% of your attitude, as perceived by others, is conveyed by your tone of voice and its intensity.

Physical Appearance The initial visual impression influences a co- worker’s interest and willingness to communicate with you.

Touch Touch expresses sympathy, solidarity, or friendship. Touch can be misinterpreted depending on how well the communicators know one another and circumstances surrounding the message.

Effective Communication with Co-Workers/ Nonverbal Communication