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Presentation transcript:

Records Management

Information governance Records Management and Information Governance 1 As data generation exploded in recent decades, and regulations and compliance issues increased, traditional records management failed to keep pace

Information governance Records Management and Information Governance 1 With all of these additional considerations that go beyond traditional records management, IG emerged as a platform for organizations to define policies at the enterprise level, across multiple jurisdictions. IG then also provides for the enforcement of these policies into the various repositories of information, data, and records.

Enterprise content management - Records management (file and archive management) 1 Unlike traditional electronic archival systems, records management refers to the pure administration of records, important information, and data that companies are required to archive. Records management is independent of storage media; managed information does not necessarily need to be stored electronically, but can be on traditional physical media as well. Some of the functions of records management are:

Design Criteria Standard for Electronic Records Management Software Applications 1 United States Department of Defense STD or the Design Criteria Standard for Electronic Records Management Software Applications was implemented in June This standard defines requirements for the management of records within the Department of Defense, which has become the accepted standard for many state, county, and local governments.

Records management 1 Records management (RM), also known as Records information management or RIM, is the professional practice or discipline of controlling and governing what are considered to be the most important records of an organization throughout their life cycles, which includes from the time such records are conceived through to their eventual disposal. This work includes identifying, classifying, prioritizing, storing, securing, archiving, preserving, retrieving, tracking and destroying of records.

Records management 1 Records management is part of an organization's broader activities that are associated with the discipline or field known as Governance, risk, and compliance (or "GRC") and is primarily concerned with the evidence of an organization's activities as well as the reduction or mitigation of risk that may be associated with such evidence.

Records management - Key records management terminology 1 In the past, 'records management' was sometimes used to refer only to the management of records which were no longer in everyday use but still needed to be kept - 'semi-current' or 'inactive' records, often stored in basements or offsite

Records management - Key records management terminology 1 The ISO : 2001 standard ("ISO :2001") defines records management as "[the] field of management responsible for the efficient and systematic control of the creation, receipt, maintenance, use and disposition of records, including the processes for capturing and maintaining evidence of and information about business activities and transactions in the form of records".

Records management - Key records management terminology 1 The ISO :2001 defines records as "information created, received, and maintained as evidence and information by an organization or person, in pursuance of legal obligations or in the transaction of business". While there are many purposes of and benefits to records management, as both these definitions highlight, a key feature of records is their ability to serve as evidence of an event. Proper records management can help preserve this feature of records.

Records management - Key records management terminology 1 Also, section DL1.105 of the United States Department of Defense standard DoD STD (2007) defines Records Management as "the planning, controlling, directing, organizing, training, promoting, and other managerial activities involving the life cycle of information, including creation, maintenance (use, storage, retrieval), and disposal, regardless of media."

Records management - Practicing records management 1 Section 4 of the ISO :2001 states that records management includes:

Records management - Practicing records management 1 integrating records management into business systems and processes.

Records management - Practicing records management 1 Thus, the practice of records management may involve:

Records management - Practicing records management 1 Records management principles and automated records management systems aid in the capture, classification, and ongoing management of records throughout their lifecycle. Such a system may be paper based (such as index cards as used in a library), or may be a computer system, such as an electronic records management application.

Records management - Managing electronic records 1 The general principles of records management apply to records in any format. Digital records (almost always referred to as electronic records), however, raise specific issues. It is more difficult to ensure that the content, context and structure of records is preserved and protected when the records do not have a physical existence. This has important implications for the authenticity, reliability, and trustworthiness of records.

Records management - Current issues in records management 1 Statutes such as the US Sarbanes-Oxley Act have created new concerns among corporate "compliance officers" that result in more standardization of records management practices within an organization

Records management - Current issues in records management 1 The most significant issue is implementing the required changes to individual and corporate culture to derive the benefits to internal and external stakeholders. Records management is often seen as an unnecessary or low priority administrative task that can be performed at the lowest levels within an organization. Publicised events have demonstrated that records management is in fact the responsibility of all individuals within an organization and the corporate entity.

Records management - Current issues in records management 1 An issue that has been very controversial among records managers has been the uncritical adoption of Electronic document and records management systems (EDRMS). One well known RM thinker, Steve Bailey, has stated:

Records management - Current issues in records management 1 "And now, finally, it is time to turn our eyes to the records management profession itself

Records management - Current issues in records management 1 Another issue of great interest to records managers is the impact of the internet and related Social Media, such as wikis, blogs, forums, and companies such as Facebook and Twitter, on traditional records management practices, principles, and concepts, since many of these tools allow rapid creation and dissemination of records and, often, even in anonymous form.

Records management - Current issues in records management 1 A difficult challenge for many enterprises is tied to the tracking of records through their entire information life cycle so that it's clear, at all times, where a record exists or if it still exists at all. The tracking of records through their life cycles allows records management staff to understand when and how to apply records related rules, such as rules for legal hold or destruction.

Records management - Current issues in records management 1 As the world becomes more digital in nature, an ever growing issue for the records management community is the conversion of existing or incoming paper records to electronic form. Such conversions are most often performed with the intent to save storage costs, storage space, and in hopes of reducing records retrieval time.

Records management - Education and certification 1 Additional educational opportunities in the form of a certificate program are also available from AIIM International, ARMA, and from the Records Management Society in Great Britain and Ireland

Records management - Education and certification 1 The University of South Australia offers a Graduate Certificate, a graduate diploma, and an MSc in Business Information Management and Library and Information Management with a specialist stream in records management. The Australian National University offer a six-week e- learning course worldwide, in Electronic Document and Records Management. In addition, Columbia University offers its Masters of Science in Information & Digital Resource Management (IDRM).

Records management - Education and certification 1 Another is the Archives and Records Management specialization offered by the University of Michigan School of Information as part of their MSI (Masters of Science in Information) degree

Records management - Education and certification 1 The University of British Columbia offers a Masters of Archival Studies including a concentration in Records Management.

Records management - Electronic records management systems 1 An Electronic Document and Records Management System (EDRM) is a computer program (or set of programs) used to track and store records. The term is distinguished from imaging and document management systems that specialize in paper capture and document management respectively. ERM systems commonly provide specialized security and auditing functionality tailored to the needs of records managers.

Records management - Electronic records management systems 1 Department of Defense standard as an "adequate and appropriate basis for addressing the basic challenges of managing records in the automated environment that increasingly characterizes the creation and use of records." Records Management Vendors can be certified as compliant with the DoD STD after verification from the Joint Interoperability Test Command which builds test case procedures, writes detailed and summary final reports on certified products, and performs on-site inspection of software.

Records management - Electronic records management systems 1 The National Archives in the UK has published two sets of functional requirements to promote the development of the electronic records management software market (1999 and 2002)

Records management - Electronic records management systems 1 The National Archives of Australia (NAA) published the Functional Specifications for Electronic Records Management Systems Software (ERMS), and the associated Guidelines for Implementing the Functional Specifications for Electronic Records Management Systems Software, as exposure drafts in February

Information Security Governance - Records Management and Information Governance 1 As data generation exploded in recent decades, and regulations and compliance issues increased, traditional records management failed to keep pace

Documentation Standards - Key records management terminology 1 The International Organization for Standardization|ISO : 2001 standard (ISO :2001) defines records management as [the] field of management responsible for the efficient and systematic control of the creation, receipt, maintenance, use and disposition of records, including the processes for capturing and maintaining evidence of and information about business activities and transactions in the form of records.

Documentation Standards - Key records management terminology 1 The ISO :2001 defines records as information created, received, and maintained as evidence and information by an organization or person, in pursuance of legal obligations or in the transaction of business. While there are many purposes of and benefits to records management, as both these definitions highlight, a key feature of records is their ability to serve as evidence of an event. Proper records management can help preserve this feature of records.

Documentation Standards - Key records management terminology 1 Also, section DL1.105 of the United States Department of Defense standard Design Criteria Standard for Electronic Records Management Software Applications|DoD STD (2007) defines Records Management as the planning, controlling, directing, organizing, training, promoting, and other managerial activities involving the life cycle of information, including creation, maintenance (use, storage, retrieval), and disposal, regardless of media.

Documentation Standards - Practicing records management 1 * integrating records management into business systems and processes.

Documentation Standards - Practicing records management 1 Records management principles and automated records management systems aid in the capture, classification, and ongoing management of records throughout their lifecycle. Such a system may be paper based (such as Index card|index cards as used in a library), or may be a computer system, such as an electronic records management application.

Documentation Standards - Current issues in records management 1 Statutes such as the US Sarbanes-Oxley Act have created new concerns among corporate compliance officers that result in more standardization of records management practices within an organization

Documentation Standards - Current issues in records management 1 :And now, finally, it is time to turn our eyes to the records management profession itself

Documentation Standards - Current issues in records management 1 Another issue of great interest to records managers is the impact of the internet and related social media, such as wikis, blogs, discussion forum|forums, and companies such as Facebook and Twitter, on traditional records management practices, principles, and concepts, since many of these tools allow rapid creation and dissemination of records and, often, even in anonymous form.

Documentation Standards - Current issues in records management 1 A difficult challenge for many enterprises is tied to the tracking of records through their entire Information Lifecycle Management|information life cycle so that it's clear, at all times, where a record exists or if it still exists at all. The tracking of records through their life cycles allows records management staff to understand when and how to apply records related rules, such as rules for legal hold or destruction.

Documentation Standards - Electronic records management systems 1 An Electronic Document and Records Management System (EDRM) is a computer program (or set of programs) used to track and store records. The term is distinguished from Document imaging|imaging and document management systems that specialize in paper capture and document management respectively. ERM systems commonly provide specialized security and auditing functionality tailored to the needs of records managers.

Documentation Standards - Electronic records management systems 1 Department of Defense standard as an adequate and appropriate basis for addressing the basic challenges of managing records in the automated environment that increasingly characterizes the creation and use of records. management/policy_and_guidance/autom ated_recordkeeping_requirements.html Records Management Vendors can be certified as compliant with the DoD STD after verification from the Joint Interoperability Test Command which builds test case procedures, writes detailed and summary final reports on certified products, and performs on-site inspection of software. ter.html

Documentation Standards - Electronic records management systems 1 The National Archives (UK)|The National Archives in the UK has published two sets of functional requirements to promote the development of the electronic records management software market (1999 and 2002). lectronicrecords/function.htm It ran a program to evaluate products against the 2002 requirements

Transaction data - Records management 1 Recording and retaining transactions is called records management. The record of the transaction is stored in a place where the wikt:retention|retention can be guaranteed and where data are archived/removed following a retention period. The format of the transaction can be data (to be stored in a database), but it can also be a document.

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