Project Name: Canberra’s Pathways to Employment for Migrant and Refugee (ISSUES AND AREA OF DISCUSSION WITH JSPs,, RTOs & STAKEHOLDERS) Thursday 2 nd July 2015 Hosted ONE CANBERRA REFERENCE GROUP

We are here because we are together! Key Targeted action from Orientation and pathways planning Fostering Training pathways Sourcing and Supporting Employment Building Partnerships and collaboration with employers For Job seeker Personal / capacity building to Job Seeker Canberra’s Job in 2020 Version

Model of Migrant Communities Employment Fund (24 June 2013)! Improve employment outcomes Enhance connections (all stakeholders) Increased the willingness of employers Improve understanding (employers and stakeholders) Provide best practice models - Access to suitable training - Access mentoring support - Work experience - Post placement support Ref: Migrant Communities Employment Fund (24 June 2013)!

ACT Government: Model of Education and Training’s Prioritise Support Program 2014 Objectives to address barriers to access and success such as; a. Physically or mentally disability b. Lack of success in previous education c. Language, literacy and / or numeracy (LLN) levels which are inadequate to support participation in other formal education and training d. Lack of emotional readiness and confidence to undertake other form education and training e. Cultural difference f. Length of time since previous education and training

Funded Skills & Courses under PSP 2014 a. agriculture, horticulture and conservation and land management b. Beauty c. Community services d. Construction e. Electro technology f. Financial services g. Food Processing h. Government i. Hairdressing j. Hospitality k. Information technology l. Meat processing m. Property services n. Public safety o. Retail services p. Foundation skills Price per participant $ 2, Prince per unit $

ACT Better Linkages Between Employment and Training Initiative (25 November 2013) Proposed project: a. Improve communication and information sharing among RTOs, ESPs and other organisations in the ACT b. Improved pathways to employment for job – seekers c. Improved engagement of job – seekers in training and employment pathways d. Other - specify

Let’s talk for real action! Issues and Concern for collaboration and partnership to be explored among stakeholders JSA Funding model and tailored services Creation of parallel employment services Specialist JSAs / RTO Streaming and the JSCI Communication and cultural competency Career guidance and support and training Learning English and work experiences Skills and overseas qualification Liaison between job seekers, employer and other service provider (Source: RCOA, March 2012)

Let’s find a better way! Skill shortage and opportunities for humanitarian entrants in Australian context Skills shortage in the Australian economy the aging Australian population and immigration International experience of regional dispersal of refugee The role refugee can play in regional and rural Australia The design of regional refugee resettlement programs (source: RCOA, February 2010) (Federal and ACT Government have to find a new funding model to achieve the goals)

Common Vision! Refugee as citizens, employees and customer: settlement support in an Australian town for better source of informed knowledge Understanding of the nature of resettlement Developing local and national public service responses Working with employers locally and nationally Working with private / training sector organizations (Source: UNHCR, June 2011)

Can we do it together? The role of employment and training in refugee resettlement after 12 / 24 months of English Classes The current situation Education, training and labour market programs General pathways to employment (English language, skills and qualification etc) Employment opportunities and work experience in Australia Refugee resettlement working group (Source: CH’s Paper May, 1994)

Lessons learnt from JSA Innovation Fund – types of services engaged (2009 – 2012) $ 10 billion (1) Family support / relationships (2) Financial (3) General support (4) Health (5) Housing (6) Legal (7) Mental health (8) Mentoring (9) Non-vocational (10) Vocational training (11) Work experience (12) Drug and alcohol (13) Other

JSAs Innovation Fund Key strategies utilised Participant assessments Engaging participants Servicing participants Mentoring Training Relationships Relationships – employers ESPs support Job location and targeted area (site)

Employment by Location ACT at November people % workforce - 49% female - 45% with bachelor degree or higher qualification - 24% with Certificate III or higher VET qualification - 27% without a post school qualification Ref: Australian Jobs 2015

My Learning lessons from 1997s Employment in a new country! What works when it comes to employment? Personal goal and commitment Consistency at work Prepare to work extra hours Manage time and workload well Always prepare to help the team Maintain good communication Think ahead and think clearly but be realistic Develop work plan to meet the objectives Improve new skills as required (inter – personal) Foster local network (socially and professionally) Increased local knowledge Take some risks (but be sensible)

I am ‘A’ Job Seeker! a. Step to Employment in New Country! (Not a perfect model)!!! b. Think about a job you like to work for 3-5 years or more c. Discuss and find someone who are in the job for options d. Develop skills and find local trainings for ‘that ‘ job requirement e. Volunteer or be part of at the job experiences f. Improve other skills (beyond English language) to meet the requirement g. Do not stop learning at work or outside working hours h. Invest own funding for tertiary education i. Improved new skills as on demand j. Foster good social and professional contact k. Be realistic to self and to the environment

Networking with other service providers High performing sites report that they network with other providers if they do not have sufficient caseload to meet employer needs, or to meet the minimum number of participants for training courses or activities. - For example, a service provider from a small regional centre related how they were able to join with another provider in their region in an application for an Innovation Fund project to rebuild a community facility. The project involved recruiting job seekers to do much of the construction work, and providing them with apprenticeship support in order to do so. No one service provider in the town had sufficient job seekers on their books to meet the labour needs of this project; it was only by banding together that they were able to apply for funding and go ahead with the project. Ref: Good Practice in Job Services Australia (2012)

Connecting with the community Sites that are not well recognised within their community often; Invest resources in promoting what they do and, where applicable, what services they specialise in, supported in some cases by formal marketing and advertising campaigns, as part of their ESD4 requirements. High performing sites successfully work to build trust within the community. They endeavour to always provide a professional and reliable service to job seekers and employers, and try hard to avoid creating bad experiences for their clients, such as by placing unprepared or unsuitable job seekers with employers, or failing to explain and help with administrative requirements. Ref: Ref: Good Practice in Job Services Australia (2012)

Re-entering the workforce or transitioning another to another job Consider a wide range of job opportunities Re-training could be required Promote your adaptability Act quickly Be positive and enthusiastic “Building your skills can improve your prospects” Ref: Australian Job 2015

All VET Graduates  Diploma or higher 84.2%  Certificate IV 82.3 %  Certificate III 79.3 %  Certificate II 60.4 %  Certificate I 55.1% Ref: Australian Jobs 2015 (page 33)

Social partnership! ‘Vocational streams’ are work-related capabilities that; share common knowledge skills and practice across inter-related occupations (for example, commonalities between aged care and disability care are part of the broader vocation of ‘care work’). They are best identified by collaboration with ‘social partners’ made up of employers, unions and professional, occupational and accrediting bodies, educational institutions and governments. Ref: NVCER, Report, June 2015

What do employers look for when recruiting?  Communicate effectively  Have team work  Problem solving skills  Show initiative and enterprise  Can plan and organise work  Have a good capabilities in working with technology  A range of personal attributes; - loyalty, commitment, honesty and integrity, enthusiasm, reliability, good personal presentations, common sense, positive self-esteem, and ability to deal with pressure, motivation and adaptability. Ref: Australian Jobs 2015

Who are stakeholders? Proposed MCEF Taskforce Team in 2015 – 2016 in Canberra Community / NGO’s sector JSAs & JSPs members RTOs / VET members Employer / representatives CFMEU or other Union ACT Government’s Department / CIT (LLNP or AMEP) Private / Independent (Canberra Business Council) Refugee community’s leaders (former or current) Unions ACT Job Seeker

Effective collaboration and the investment of resources across stakeholders will help sustain deeper changes over time. Ref: NCVER, June 2015

Active to find job & to work

What services are available under jobactive? jobactive helps job seekers to find and keep a job and helps employers find staff: jobactive providers assist eligible job seekers to find and keep a job and ensure employers are receiving candidates that meet their business needs Work for the Dole Coordinators will source appropriate Work for the Dole places and projects with not-for-profit organisations the New Enterprise Incentive Scheme supports job seekers to start up and run a viable small business Harvest Labour Services and the National Harvest Labour Information Service support the harvest requirements of growers in the horticulture industry.

I am here to work! Project Coordinator & Facilitator: Hongsar Channaibanya Telephone: w Mb Companion House