Semantic Technology for Government Technologies, Applications, & Solutions J. Brooke Aker CEO Expert System USA Prepared for theE-Gov Conference

Corporate background History15 years, 100+ employees, $13.5m rev (2008), 40% growth each of last 3 years. TechnologyCOGITO: Semantic Inference Engine & Development Environment ApplicationsAnswers (Q&A), Focus (Search), Monitor (Sentiment), Advertiser (Online Ads) Customers Awards (for Answers for mobile) (for Focus for Enterprises) DistinctionsAdvanced Semantic Network with 2.8 million relationships, 3500 rules, 3.7MB text / minute speed

Question Answer System – 1 Answer Cost of live call center call = $9.68 Cost of live call center call = $9.68 Cost of semantic Question & Answer = $0.005 Cost of semantic Question & Answer = $0.005

Question Answer System – 1 Answer / Qualified

Question Answer System – Few Answers

Sentiment Monitoring

Semantic Search

Bomb as keyword: 20 Results

Bomb as: destroy or damage building, 3 Results

U.S. Fish & Wildlife Service with Focus Warbler as keyword = 87 results Warbler as concept = 13 results Warbler as expanded concept = 81 results & understands beyond warbler

U.S. Fish & Wildlife Service with Answers Answers knows Dendrocia Striata is the same as Blackpoll Warbler Answers knows Dendrocia Striata is the same as Blackpoll Warbler Other entities (40 in all) are understood and shown Other entities (40 in all) are understood and shown

Thank you Brooke Aker CEO of Expert System US