New Ambulance Operations Centre Make Ready: Polegate James Pavey Senior Operations Manager Brighton and Rother James.Pavey@secamb.nhs.uk Tel: 07798 926037

What is the vision? To deliver a better quality, more efficient and cost effective service to patients in the Eastbourne dispatch desk area To give our staff the capability to do their job to the best of their ability

Who? Eastbourne Hailsham Heathfield Uckfield Newhaven Crowborough (already moved to into area)

Eastbourne Ambulance Station

Hailsham Ambulance Station

Heathfield Ambulance Station

Old Crowborough ambulance station

New Crowborough Ambulance Community Response Post (ACRP)

Uckfield ambulance station

Newhaven ambulance station

Where? Make Ready

Where? Make Ready

Where? Make Ready

How? System Status Plan (SSP) Ambulance Community Response Posts (ACRPs) Rotas Management structure Staff engagement External engagement Unit Hour Utilisation (UHU) Community First Responders (CFRs)

Dispatch Desk Resources average per week

When? Currently seeking planning permission Approximate 12 month build time

Local Impact MRC home for approx 130 operational A&E staff, approx 26 PTS staff and a make ready team Principle staff shift changeover times approx 0530–1000 and 1730–2000 Ambulance vehicles deploy from MRC to ACRPs – use of blue lights and sirens unlikely

Recruitment Looking to recruit make ready operatives for the opening of the MRC Like to be a beacon for recruitment of local people into the ambulance service Open Day planned shortly after opening

Questions?