CIO Summit 2012 The Influence of IT Changes on Business Jacky Wright, Vice President IT Strategic Services, Microsoft IT

TRADITIONAL CONCERNS IT & business alignment App development (on-time and on-budget) Maximizing ROI Infrastructure costs (TCO) TODAY’S CONCERNS Consumerizatio n of IT Agility & Scalability Real-time Capability Security & Data Protection Process-centric View CLOUD MIGRATION STRATEGY Business Continuity Control Private vs. Public vs. Hybrid Integration Risk & Compliance Resilience & Scalability End-to-End Services CIO CONCERNS & IMPERATIVES

The World of Microsoft IT

Microsoft IT Vision Real Time Enterprise Help Microsoft achieve its full potential by transforming into a real time enterprise, delighting customers & inspiring the industry with our use of Microsoft technology

Microsoft IT Strategies Real Time Enterprise

Journey to Operating in the Cloud

First & Best Test/Deployment Market Expansion Showcase RC RTM Alpha BetaBetaDevDev Identify unique product opportunities "white space“ Deploy pre-RTM products in live enterprise environment Collaborate with product groups to improve and expand product capabilities Tell the enterprise value and deployment story Co-development Microsoft IT is Microsoft’s first and best customer 50% of production, development and test environment moved into the private cloud >50% savings in server costs and savings in management costs

Moving VL to the Cloud High variability — heavy usage at month, quarter, and year end Responsibility of processing vast majority of Microsoft revenue Multiple projects completed and others under way Volume Licensing Service Center Customer-facing Manage agreements Download products Access product keys

4 Steps to Adopting the Cloud Source: To the Cloud: Cloud Powering an Enterprise (McGraw-Hill)

Cloud Stack - Diversity in Service Types Traditional IT vs IaaS vs PaaS and SaaS

Envision

Cloud Savings Source: Microsoft IT Potential Cloud impact on Microsoft IT’s addressable spend

Enable

Preparing the Organization Coordination and governance

Your Role as CIO

Key Take-Aways

17 What’s on the Horizon?

Big Data data growing 50% a year QUINTILLION bytes of data created daily Potential to be “Humanity’s Dashboard” to help combat poverty, crime & pollution Sources: IDC, IBM, Rick Smolan, CIO mobile data traffic growth 100% annually in emerging markets

CIO Summit 2012 Thank You

CIO Discussion