EU Policy dialogues Leuven, April 2010 prof. dr. Walter Sermeus dr. Koen Van den Heede, Luk Bruyneel Katholieke Universiteit Leuven RN4CAST Nurse Forecasting:

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EU Policy dialogues Leuven, April 2010 prof. dr. Walter Sermeus dr. Koen Van den Heede, Luk Bruyneel Katholieke Universiteit Leuven RN4CAST Nurse Forecasting: Human Resources Planning in Nursing 1

STARTING POINT Joint effects of nurse staffing and various nursing practice environment elements on patient and nurse outcomes (Aiken, 2002, 2003;…) Inaccurate and unreliable workforce planning (OBrien-Pallas; 2005; Antonazzo, 2005;…) 2EU Policy Dialogues, Leuven, April 2010 To refine current forecasting models for manpowerplanning of the nursing workforce with new elements: 1.(perception of) various aspects of the nursing work environment 2.Impact of nurse deployment on recrutement, retention and productivity of nurses and on patient outcomes OBJECTIVE

If possible, would you leave your current hospital within the next year as a result of job dissatisfaction? 29.5% of the Belgian nurses say they would leave their current hospital within the next year as a result of job dissatisfaction Nursing …in another hospital 40% …not in a hospital 27.9% Unclear 2.4% Non-nursing 29.7% 3 Job dissatisfactionIntention to leave How satisfied are you with your current job in this hospital? Very unsatisfied2.8% Unsatisfied18.7% Satisfied69.7% Very satisfied9.8% EU Policy Dialogues, Leuven, April 2010 RESULTS

Min10th Pctl25th Pctl50th Pctl75th Pctl90th PctlMax EU Policy Dialogues, Leuven 2010 Variation between hospitals 4 Job dissatisfactionIntention to leave Variation between hospitals Min10th Pctl25th Pctl50th Pctl75th Pctl90th PctlMax EU Policy Dialogues, Leuven, April 2010 RESULTS

Correlation between job dissatisifaction and intention to leave at the hospital level r=0.81 5EU Policy Dialogues, Leuven, April 2010 Intention-to-leave Job dissatisfactieEEDPPA Intention-to-leave the hospital1 Job dissatisfactie0.811 Emotional exhaustion Depersonalisation Personal accomplishment RESULTS

6 HospitalIntention-to-leaveJob dissatisfaction HOS %3.23 % HOS %5.41 % HOS %7.41 % HOS %8.11 % HospitalIntention-to-leaveJob dissatisfaction HOS %47.50 % HOS %52.94 % HOS %44.12 % HOS %68.18 % EU Policy Dialogues, Leuven, April 2010 Top 4 Bottom 4 RESULTS

Top 4 7 Bottom 4 EU Policy Dialogues, Leuven, April 2010 Educational opportunities Wages Professional status Independence at work Opportunities for advancement Work schedule flexibility Educational opportunities Wages Professional status Independence at work Opportunities for advancement Work schedule flexibility A nurse manager who backs up the nursing staff in decision making, even if the conflict is with a physician Praise and recognition for a job well done. A nurse manager who is a good manager and leader. A supervisory staff that is supportive of nurses. A nurse manager who backs up the nursing staff in decision making, even if the conflict is with a physician Praise and recognition for a job well done. A nurse manager who is a good manager and leader. A supervisory staff that is supportive of nurses.