CHAPTER 11 STAFFING

MANAGEMENT IN ACTION: THE STAFFING PROCESS Defined as a process to attract, develop, reward, and retain the human resources necessary to accomplish the goals of an organization and to assist all employees in gaining job satisfaction

THE HR PROCESS SYSTEMS MODEL Human Resource Planning Recruiting Selection Orientation Training and Development Performance Appraisal Compensation Employment Decisions

STAFFING ENVIRONMENTS The Legal Environment Equal Employment Opportunity Affirmative Action Sexual Harassment The Social and Cultural Environment Cultural Diversity Glass Ceilings and Walls AIDS and Drug Testing Genetic Screening The Union Environment Collective Bargaining Grievance Processing

HUMAN RESOURCE PLANNING Job Analysis--job Description and Specification The Human Resource Inventory Human Resource Forecasting Inventory and Forecast Comparison

RECRUIT, SELECT, AND ORIENT Recruitment Strategies--Internal and External Sources The Selection Process Employee Orientation

TRAINING AND DEVELOPMENT Purposes of Training Challenges of Training Training Techniques Purposes of Development Techniques of Development

PERFORMANCE APPRAISAL Purposes of Performance Appraisal The Components of an Appraisal System Methods of Appraisal The Legality of Appraisals

IMPLEMENTATION OF EMPLOYMENT DECISIONS Promotions Transfers Demotions Separations: Layoffs and Exit Interviews

COMPENSATION Purposes of Compensation Factors Influencing Compensation Direct and Indirect Compensation based on Job Evaluation Benefits Administration: The T.I.G. Model Executive Compensation