EUPAN, Dublin 4 April 2013 EU e-Government Action Plan Harnessing ICT to promote smart, sustainable & innovative Government

eGovernment Action Plan Political Priorities; 14 priority areas; 40 specific actions Supports the provision of a new generation of eGovernment services for businesses and citizens Based on the Malmö Declaration, agreed on 18 November 2009 at the 5th Ministerial eGovernment Conference in Malmö, Sweden Contributes to a knowledge based, sustainable and inclusive economy for the EU, as set forth in the Europe 2020 Strategy. Supports and complements the Digital Agenda for Europe

Key Targets by % of citizens will have used eGovernment services (42% in 2010) 80% of businesses will have used eGovernment services (75% in 2010) A number of key cross-border services will be available on-line

The 4 Political Priorities Empower citizens and businesses Reinforce mobility in the Single Market Enable efficiency and effectiveness Create the necessary key enablers and pre-conditions to make things happen

Priority 1: Empower citizens and businesses (14 actions) Services designed around users needs and Inclusive Services Collaborative Production of Services Re-use of Public Sector Information Improvement of Transparency Involvement of citizens and businesses in policy

Priority 2: Reinforce mobility in the Single Market (10 actions) Seamless Services for Businesses Personal Mobility EU-wide implementation of cross- border services and new services

Priority 3: Efficiency and Effectiveness (7 actions) Improving Organisational Processes Reduction of Administrative Burdens Green Government

Priority 4: Key enablers and pre- conditions (9 actions) Open Specifications and Interoperability Key Enablers Innovative eGovernment

eGov Action Plan 4 priorities DAE, 8 pillars 101 actions User empowerment Single Market Efficiency and Effectiveness Pre-conditions Digital Single Market Interoperability and Standards Trust and Security Fast and ultra fast internet access Research and innovation Digital literacy, skills and inclusion ICT-enabled benefits for EU society - eGovernment- International aspects Digital Agenda for Europe and eGovernment Action Plan adopted May actions adopted Dec actions

Self-Assessment for the Implementation of the eGovernment Action Plan Scope of the Self-Assessment is to collect information regarding the implementation progress of the actions of the eGovernment Action Plan Results allow to indicate progress and identify areas where lack of progress or serious delays are occurring

2012 Self-Assessment: MS progress overview (24 actions)

Mid-Term Evaluation of the EU eGovernment Action Plan This evaluation will provide preliminary answers to how well is the EU progressing towards the realisation of the Malmö vision. The review will consist of: 1. An assessment of the progress made on the different actions, both by Member States and by the EC. 2. An estimation of the impact of the Action Plan on the development of eGovernment in individual Member States (policy, organisational and financial impact). 3. Recommendations for action during the remainder of the Action Plan, but also for any future initiative. Results available end 2013

Mid-Term Evaluation of the EU eGovernment Action Plan Progress assessment: Web platform Pre-filled by contractors in coming weeks. Mid-March collaborative data collection phase where MS/EC validate, add where necessary Builds on first self-assessment exercise Compatible and complementary to DAE Dashboard "Live" platform, MS can update

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