Administrative AssistantAdministrative Assistant

MINIMUM REQUIREMENTS WHAT I HAVE TO OFFER  Views office administration as a career choice  Microsoft Office Suite proficient (Word, Outlook, Excel, PowerPoint)  Detail oriented with organizational skills  Reception skills including proficiency with office equipment  Excellent grammar and writing skills  Positive, professional appearance and demeanor  Internet savvy  Ability to work un-supervised  Understanding of governmental structure (local, state, federal)  Event organization experience  The desire to join a company where my assistance, dedication and knowledge of interoffice workings will be beneficial.  Computer-literate performer with extensive software proficiency covering a wide variety of applications  Proven relationship-builder with unsurpassed interpersonal skills.  Resourceful team player who excels at building trusting relationships with customers and colleagues..  Highly analytical thinking with demonstrated talent for identifying, scrutinizing, improving, and streamlining complex work processes.  Results-driven achiever with exemplary planning and organizational skills, along with a high degree of detail orientation.  Excellent listener and communicator who effectively conveys information verbally and in writing.  Enthusiastic, knowledge-hungry learner, eager to meet challenges and quickly assimilate new concepts.

Office Manager and Title Researcher 9 Years Organization of real estate closings: Ensured all parties were properly scheduled for the appointment and documents were prepared. Chain of Title: Researched property within a 4 county radius throughout Northern Michigan. Document Preparation: Prepared necessary documents for Title Insurance as well as documents pertaining to real estate closings for property purchases and mortgage refinances. Management of A/R, A/P and Escrow Accounts Performed daily office duties to ensure optimal performance of the company as well as satisfaction of clients.

8 Years Market Partner Started as Part-time CSR, then advanced to District Manager, Regional Manager and ultimately became Market Partner Multiple Branch Location Management: 14 branch locations throughout Michigan Opening new locations Recruitment and Continuous training 30+ employees Auditing: Ensured financial and customer records were in compliance with company underwriting guidelines and that all files upheld federal and state laws. Marketing : Instituted and executed various marketing campaigns In-house referral programs Business to business Cold call campaigns Graphic design Financial Planning: Forecasted and balanced various budgets. Optimized branch performance by restructuring procedures and training in order to obtain a balanced budget Milestones… Surpassed industry standards for Bad Debt by more than 15% First region to achieve landmark loan balance within company Only region that consistently met and exceeded all budgets

I started back to school Sept. 08 – June 09

Assisted guests with making or modifying reservations Ensured satisfaction of reservations upon check-in Conduct end of day audit Prepare paperwork for the next business day Front Desk Representative June 09 – Oct. 09 Drop / Count Team Member Exchange of revenue boxes on gaming floor Count, strap and verify large amounts of cash Oct. 09 – present

Knowledgeable in operations of all office equipment Knowledgeable in computers and peripherals Type 75 wpm Hold Key gaming license Anti Money Laundering Trained MS Word MS Excel MS Outlook MS Powerpoint MS Access Quickbooks Softpro Deedplotter Transdot Echecktrac Soft Hotel Adobe Software

Currently attending Baker College Pursuing a BBM with emphasis in Marketing Completed 74 credit hours and hold status on Dean’s List

Thank you… For taking time out of your busy day to get to know me. Schedule an interview and learn even more about me. I can be reached at: or by