Jetta International, Inc. Company Profile A Professional Notebook PC Supplier Since 1991.

Slides:

Advertisements

Similar presentations

Corporate Electronic Stationery and. We are a Full Service Trade Printer specializing in corporate identity and stationery products, as well as short.

Advertisements

Customer Relation Management System Multi Environment Solutions.

Version 1.0 Complete TRIP Model Administration, Management, Control and Reporting Software Available for Single or Multi-User Environments Life-time Low.

ProAssist ® complex assistance services management system Global Assistance & INGENIUM Praha.

ERMA User Guide (Guest) Advantech RMA Dept. eRMA Layout Description Advantech Standard Header 3G eRMA Information Bar Login Block Search Block Service.

Template V.16, July 19, 2011 System i Service Management Overview Pete Stamm, Founder, RMB Solutions.

 Founded in 1927  $5 billion in sales  15,000+ employees  1.6 million+ customers  582 branches  17 distribution centers  Access to 500,000+ products.

 Founded 1984  Michael Dell  IPO 1988  2000, down 50% from all time high of about $60.  2003, stock up 30,000% since IPO  Lean Supply Chain.

McGraw-Hill/Irwin Copyright © 2008, The McGraw-Hill Companies, Inc. All rights reserved.

Information Systems In The Enterprise

Introduction to Enterprise Systems, Enterprise Computer Models and SAP / R3.

Value Proposition of the VERSO Portal

Roles of IT Personnel Unit Customer Service This is a facility that helps customers with wide-ranging questions relating to a specific company,

QuickServe Online Overview

Network security policy: best practices

WPX The smart way to go. Our interactive website allows customers secure online access for package tracking and more! WPX Delivery Solutions Track & Trace.

Transaction Server Presented by Strategic Systems Group, Inc.

ITC Information Center & PIN Security United States Power Squadrons National Meeting 2010 Orlando, Fl. P/C Daniel Bartell, SN Shallotte River PS

A PRODUCT COPYRIGHT © 2014 PATENT PENDING

Shop 9000 Product Review 2007 Visual User Group Nov 21 st 2007.

Complaint Management System

Fully Managed EDI for Presented by: B2BGateway.Net NetSuite Business Partner since 2001.

Enhanced Services Model Training Version 2 July 2010 Proprietary/Confidential. For Internal or Acronis Authorized Partner Use Only.

International Sales Meeting September Agenda 1. Our Culture 2. Innovation 3. Quality 4. Operational Excellence.

Point of Sale Collection, cleanup and data analysis.

This presentation is the property of Paradigm Information Systems It is confidential to the intended recipient for the purpose of evaluating FMS Any other.

Archives and Records Centers information Systems (ARCIS) User Administration for Agency Customers 5/25/11.

Objective 1.01 Understand the purpose and the functions of business 1.01 Purpose and Functions of Business.

Advanced Network Solutions Company Ltd | Scodix 1200.

PATEL KAUSTUBH PATEL MONIKA PATEL KOMAL KALPANA SINDHU VIBHUSHA NALIYAPARA POOJA PANCHAL GRISHMA JOSHI REKHA PARMAR BINDIYA PARMAR NAJIB KHAN ANKITA BHARDWAJ.

Technical Support and RMA Tutorial Customer Interaction Center - CIC.

Microsoft Office Solution Accelerator for Six Sigma – A Case Study in Project Server Customization Brian Smith Program Manager Information Worker New.

1 ADP Algebra II End-Of-Course Online Field Test Test Administrator Training September, 2007.

Production Planning Group 4 Claudia· David· Lisa· Shakeia· Vicky.

Make Every Customer a Best Run Business The Best Run Businesses Run SAP Distribution & Inventory Planning Customer Relationship - Sales Finance & Accounting.

Technology Overview Kim Davis Coordinator of Technology Support Services.

Software Project Management

1 Warranty and Repair Management For Infor XA Release 7 WARM Denise Luther – Sr. XA Consultant WARMS Technical Manager CISTECH, Inc. Rod Fortson – Sr.

Integration with Enterprise Database Systems Tim Sullivan activePDF, Inc.

Your compuBase online services Main Training Document.

7-1 McGraw-Hill/Irwin Copyright © 2007 by The McGraw-Hill Companies, Inc. All rights reserved.

NATIONAL ACCOUNTS PROGRAM. Largest independent Packaging Distributor in the United States We’ve been The Packaging People ® since 1977, and a three-time.

APM Automation Solutions Ltd. RMA Procedure Eran Perlstein APM Customer Support 1.

MC Strategies 2009 CDS Administrator Roundtable Archiving, Manager Zone, Q&A February 26, 2009.

Realtime Results Product Recall Services Effective Contact Centers / Efficient Recall Services Prepared by: Realtime Results 2054 Westport Center Drive.

TrainingRegister® Training Management Software Maintain Permanent Training Records for Each Individual Monitor and Track Required Training Know Who Needs.

S pecialized S oftware D evelopment S pecialized S oftware D evelopment Accounting, Warehousing & Distribution Solutions Specialists COMPANY Specialized.

A Partnership For The New Millennium & You!

Advanced Network Solutions Ltd. We’re here since year 2000  Established in 2000 having ~20 employees in-house,& 2 IT experts  Located in H’aLapid 15,

Process Overview. Page 2 Agenda Problem Reporting and Escalation Procedure RMA Process Overview.

Mccs Applied Computing Project II WEBdesk Helpdesk System Project Team : D.I.K.

MPUG Global December 2 nd 2004 Portland, Oregon Brian Smith, Microsoft Corporation.

HydroVac & simPRO Systemisation. HydroVac – Our growth We wanted to find a job management solution software that functions well in the industry we are.

Order Types order category control indicators open item management CO partner update revenues classification retention periods retention period 1 retention.

1 SEAMOR Marine Ltd. As well regarded global supplier to the sub-sea industry, SEAMOR Marine Ltd. is among the top 5 manufacturers of Observation Class.

Network and Server Basics. Learning Objectives After viewing this presentation, you will be able to: Understand the benefits of a client/server network.

Wholesale Distributors Campaign Briefing

Organization Structure.

Management Information Systems

Business ByDesign (Case Study)

Implementation of Computer Maintenance Management system - CMMS

Customer & Inventory Management System: CIMS

How to Pass SMRP (Society of Maintenance

Sonoma Partners Life Sciences Manufacturing Overview

Microsoft’s Vision for Data Governance

Harnessing the Power of Clever

THE REALTY WORLD MARKETING PLAN

eRMA User Guide (Guest)

ENTREPRENEURSHIP Lecture No: 38 BY CH. SHAHZAD ANSAR

Gamified On-Boarding Architecting the Partner Experience

Presentation transcript:

Jetta International, Inc. Company Profile A Professional Notebook PC Supplier Since 1991

The Fact Sheet Established in 1991 Established in 1991 Located in NJ Located in NJ Annual sales 10 millions Annual sales 10 millions Current employee 20 Current employee 20 Facility 10,000 sq-ft Facility 10,000 sq-ft

Management & Staff Current management in place since 1991 Current management in place since 1991 Average employee seniority : 9 years Average employee seniority : 9 years RMA: 3 RMA: 3 Tech Support: 2 Tech Support: 2 Assembly: 4 Assembly: 4 Sales: 4 Sales: 4 Other: 7 Other: 7

Software System Jetta 2000 Jetta 2000 An unique program designed for notebook RMA purpose An unique program designed for notebook RMA purpose Built-on Oracle database Built-on Oracle database Windows 2000 Advanced Server Windows 2000 Advanced Server Running on.ASP (standard Internet Code) Running on.ASP (standard Internet Code)

Jetta 2000 Capability RMA Request RMA Request RMA repair record keeping RMA repair record keeping RMA Status Checking by RMA# RMA Status Checking by RMA# RMA Tracking (UPS) by RMA# RMA Tracking (UPS) by RMA# Extended Warranty Tracking by SN# Extended Warranty Tracking by SN#

Jetta 2000 Capability continue Repair parts statistic for future parts preparation or forecast Repair parts statistic for future parts preparation or forecast Repair record knowledgebase for repair technician training Repair record knowledgebase for repair technician training Capable of creating partner account for partners to use the same system no matter where they are Capable of creating partner account for partners to use the same system no matter where they are

Jetta 2000 Capability continue The Jetta 2000 program was designed base on the Jetta’s real notebook repair service experience since The Jetta 2000 program was designed base on the Jetta’s real notebook repair service experience since The most important is it works. The most important is it works.

How partner account work? Login to Jetta 2000 by assigned login ID and password Login to Jetta 2000 by assigned login ID and password Limited access to Jetta 2000 for RMA# issuing, creating, keeping, tracking and share the repair knowledgebase Limited access to Jetta 2000 for RMA# issuing, creating, keeping, tracking and share the repair knowledgebase Partner can also check extended warranty status Partner can also check extended warranty status

What’s the purpose of partner account? For branch offices, distributors or dealers to issue RMA#, Keep RMA records, Check RMA Status and Tracing the shipment For branch offices, distributors or dealers to issue RMA#, Keep RMA records, Check RMA Status and Tracing the shipment Collect data directly between sellers and customers Collect data directly between sellers and customers Different level password see different content Different level password see different content

Jetta’s Capability In the past 14 years, Jetta has been built solely upon one purpose – to service notebook In the past 14 years, Jetta has been built solely upon one purpose – to service notebook Through our Jetta 2000 program, we can turn on all branch offices or distributors or dealers to be call centers or even better a service centers at local. Through our Jetta 2000 program, we can turn on all branch offices or distributors or dealers to be call centers or even better a service centers at local.