Secret 1 Love Your Employees

McGregor on Motivation Theory X – The average employee has an inherent dislike of work and will avoid it. – Most people must be controlled and threatened. – The average employee prefers to be directed and dislikes responsibility.

McGregor on Motivation Theory Y – If a job is satisfying, then the employee will be committed to the organization. – The average employee will seek out responsibility. – Imagination, creativity, and ingenuity can be used to solve work problems by a large number of employees.

It’s All About the Students?? “The quality of the education system cannot exceed the quality of its teachers.” Barber & Mourshed, 2007 All stakeholders must feel equally important When we invest in employees, we invest in students

Motivational Work Meaningful, accomplishable work Enabling developments Sense of camaraderie Being well led

Firms of Endearment Humanistic companies Focus is on multiple stakeholders “Ultimate value creators” – Emotional – Experiential – Social – Financial Over a ten-year period, FoEs outperformed Good to Great companies by 3 to 1

Southwest Airlines Secret Encourage employees to be innovative, to communicate, understand, and care It’s not a business, it’s people Education and training

The CCISD Secret Create conditions for all employees to succeed Encourage them to be innovative Allow them to seek responsibility Communicate frequently with employees Provide continuous opportunities for development Make sure they are “well lead”