Post-Exhibition Returns Procedures: What to return and what NOT to return: follow the guide below to minimise return freight costs: RETURN TO APAC EXHIBITIONS BY HAND RETURN TO ADC / Keppel VIA COURIER DISCARD ONSITE Singapore: Yasotha Ramasamy, C&E Loan laptops and/or iPads Tablet iPad / Tablet locking cables WiFi USBs iPad POS Terminal Credit Card Machine + Printer Melbourne: Jess London, Admin EFTPOS iPads USB internet dongles Melbourne: Stephen Jones Order forms/Receipts Please DO NOT include ANY hand carried items in the return shipment to ADC/Keppel. Unsold Books Owned Exhibition Equipment: Wiley Prestige Stand* Pull-Up Stands/Posters/Graphics Bouncepad** Tablecloths Cardboard display equipment Journal Dumpbins (return only if in good usable condition) * ONLY for Singapore **ONLY for ANZ If there are any large rolls of tape left, please pack tape in box by packing that box last and cutting the tape, putting the tape in the box, then sealing it. Exhibitions Stationery Box: Please ensure that you: Pack up the box contents carefully with only the items listed as contents. Keep a list of the contents on the box so it can be easily identified upon return to the respective Warehouses. DO NOT add any items to the box. Promo Items: Please ONLY return expensive premiums (e.g. key rings) Please DO NOT add items without SKU for return shipment to Keppel. Warehouse will not accept the items. Leftover Journals: IMPORTANT: Please do an estimated count of journals by title and log on journal wastage report. See below for details. Damaged books Leftover leaflets/promo: In addition to assessing the journal wastage, can you also take a note of product and promotional collateral uptake/ wastage. When you have done this then you can crunch these up to package books for safer shipping. Left over Titles on Display lists: Crunch these up to use as packaging. Please check with venue regarding recycling options for anything left behind.
All exhibition equipment listed above should be returned to the ADC (for ANZ conferences) or Keppel warehouse (for SEA conferences) and are NOT to be sent back to your local office for storage! Please keep the original equipment boxes/packaging for Wiley owned equipment. At the end of the conference repack items into the same boxes they arrived in as the boxes are labelled up with the items unique SKU. Following these guidelines assists in ensuring that everything is received back into the warehouse and can be reused for other exhibitions. Without these details, we will be unable to determine if cartons are missing or where your pull-ups have gone astray. Return Shipment Procedures: Exhibitions arrange the collection of returns and exhibition kits. If a Freight Forwarder has been arranged, details will be included on the convention memo sent out by the Exhibition Manager.** **For ANZ in the event we use XL Express, returns are arranged by stand manager. Instructions on return delivery arrangements will be included in convention memo sent out by Exhibition Manager DO NOT mix books with Promo & Exhibition Kit in returned cartons. SEPARATE supplies and label the boxes. DO NOT include any Journals or Promo Leaflets in the return shipment. Yasotha Ramasamy when you have packed the return equipment to inform on the no. of packages and items being For items being returned to Keppel, ensure that you DO NOT add items without SKU assigned as the warehouse will not accept such items. Return Labels : Return labels are located in the Exhibitions Stationery Box (Copy of Books Invoice should be included in inbound shipment of books) Please include the Exhibit Id and No. of Boxes on the return shipment label for easy identification by ADC upon return of the shipment